I had a lower wisdom tooth removed and went under since the last time I had it done I freaked when…read morei saw how big your wisdom teeth really are. The staff was amazing and just the nicest ever. I got set up with an in-house payment plan which made it a lot easier for me to afford the procedure. The staffs introduction to me when they entered the room made it even more friendly even if they were only there to assist with the procedure. Dr. Schneider was thorough with reviewing my X-rays and very informative with that I'll need done in the future and as to why. 5/5 for cleanliness of every area I was in, the kindness and patience they had for me as well as the thorough explanation of aftercare. I look forward to seeing them for any oral surgeries I'll have in the future. P.S. They've called me twice after the appointment to make sure everything was going well. Definitely great client care/follow up.

I DO NOT recommend! Terrible customer service. The quote and pre-authorization was way off! $1500…read moreextra...after pre-authoriation payment. Not worth the trouble. Pick a different oral surgeon. Billing staff was VERY rude and cold.

The best dentist I have EVER had, Dr. Atchison. He is very funny, great in discussing your…read moreoptions, honest about costs, and is great at pain control (if any). His staff is very professional and friendly. The office is VERY clean and sanitary. Worth checking out.

I have now been here twice. First they extracted a tooth and then did an implant. Every person I…read morehave interacted with has been professional and so helpful. I was asked more than once if I had any questions and if I was okay throughout the entire procedure. When I had issues after the extraction and had questions someone called me back quickly. Dr. Gray's personality was amazing and put me at ease instantly. I would recommend them in a heartbeat.

Fargo, If Hell is on Earth, it's located right inside of Face and Jaw. The clinician and office…read moremanagers are rude, dismissive, unaccountable liars. They messed up my paperwork and made excuses for it, deflected and after 3 calls, 4 arguments and tears asking that they see me to address the paperwork, post op pain, brusies and concerns I had, they didn't agree until I told them I'd go get a second opinion which I was already getting to and they made it clear that regardless of the outcome (even if severe, mind you) that they would not update the paperwork. Sure enough, after being seen by someone else, it's said I now have severe bone trauma with sharp bones sticking out and piercing my gums, dry socket in 3 places an infection and I will need a referral for a 3DCBT scan. I'll be reporting them to the ND Board of Dental Examiners and I'm considering filing a lawsuit. All they had to do was see me without all of the catty back and forth, especially since I was never given a thorough post op report nor did the nurse that called me back the day after surgery note my concerns. They just noted me as fine, which I specifically said I wasn't, noted normal post op issues and marked me as coherent. But its ok. I have ALL of my conversations with them recorded as well as documentation proving what UNUM asked of them, which is for specific patient limitations and a diagnosis (not general best case scenarios), I have new referrals and notes from another provider that addresses their medical mistakes and my recordings with proof of their professional errors. Terrible, terrible service. And it's sad because the surgeon wasn't a bad guy.

There so called Emergency Walk-in service is non existent. What is the point of advertising the…read moreservice if they don't offer it. When I called this morning it was three weeks before they could see me for a broken tooth

I really wish I could rate them lower than one star! This company sucked me in last year with their…read morefree new patient exam and xrays in April 2024. I also paid for a savings plan, but they threw so many numbers at me I'm not sure there were any discounts given. I had one tooth filled in May 2024 (terrible job--front tooth filling that doesn't match at all and has a ridge) and my next fillings were scheduled for 12-31-2024. Seriously...nearly 8 months to get a tooth filled??? I showed up for my 12-31 appointment and it was bad from the second I walked in the door. Before I could even take off my jacket, they made me pay $690+ for the services I was supposed to receive. Fine...whatever. But then they tried to take my blood pressure and it was a disaster! The BP cuff was so tight that it brought tears to my eyes, made me cry out in pain, and left bruises on my arm. After three tries, they said they couldn't give me anesthetic without a note from my doctor. I left having received NO services...and these con artists still put thru the $690+ charge on my credit card. It took me two months to get them to issue a refund. I found a new dentist and scheduled an exam/xrays, but decided to keep my cleaning appointment at Aspen in April. I checked in at the desk and was refused even a cleaning without a note from my doctor. I filled out the forms to have my records transferred to my new dentist, and assumed I was done with Aspen for good. No such luck...last night I noticed that they've put thru another $49 charge for their "savings plan", even though I'm no longer a patient there. I called today, and first was told they didn't charge me anything, then told me I have to call a different number...where I was told "sorry, no refunds". I've had to go thru my credit card bank to initiate a chargeback. The good news is, I absolutely love my new dental office - Southview Dental in Moorhead. Absolutely a relief to find them after surviving Aspen Dental. They even have a therapy dog!