We selected Premier Pools & Spas Fort Myers for our pool project and have been extremely…read moredisappointed with our experience. Our project remains incomplete, and we have experienced significant delays, poor communication, and concerns regarding workmanship. Over the course of this project, I have made multiple attempts to contact management, including Steve Mileski and Zach Zervaski, but my calls and messages have gone unanswered. The lack of communication and accountability has been frustrating and has made resolving issues very difficult. I am still hoping for a resolution and have requested contact from ownership or corporate management. Unfortunately, based on our experience so far, I cannot recommend the Fort Myers office. I will gladly update this review if Premier Pools & Spas takes meaningful steps to address these concerns.

did not start on time, did not honor salesman's promises, extra charges due to salesman's…read moreincompetence, signed in September not completed until July. terrible customer service. I have been ignored every step of the way. My concerns are not resolved. Go somewhere else. now I have rust spots and no response from company. the crews did not speak English. just an overall nightmare. cost me an extra 10000$ to put in a retaining wall that we told the salesman we needed from the start. ugh. ruin away!

I would never recommend this company. Manuel Feliciano performed fiberglass refinishing work on my…read morepool without the required contractor's license. The work caused my fiberglass pool to fail and "pop," resulting in catastrophic damage. Although he initially agreed to reimburse me through small installment payments, he stopped making payments before repaying what he owed. I ultimately had to spend more than three times the original cost to have the pool properly repaired by a qualified contractor. Afterward, he claimed he had moved to Spain, making it even more difficult to recover my losses. My experience was costly, stressful, and extremely disappointing. I encourage anyone considering hiring this company to thoroughly verify licensing and do their research first.

I wrote a review on Aug 21,2025. unfortunately ,less than a week later,my fiberglass pool developed…read morea large crack in the bottom, which Mr. Feliciano said could not be recoated until later in the spring because he could not redrain the water. sounds reasonable. I had another leak company come out and repair the crack, told them it was going to be recoated in the spring and got their nod of approval. communicated in Feb. 2026 with Mr. Feliciano and he agreed to come out in the beginning of March and redo that crack and a couple of other minor spots. after quite a few emails and certified letter, I have never heard from him again. so much for a 10 year prorated warranty. which was one of the big selling features as to why I chose him to resurface my pool.

Quality repairs and expert, honest advice Ted's pool repair…read moreprovides fair and responsive communication, quality repairs and expert assessment. When we first bought the house, we had the hot tub resurfaced and received a great job at a reasonable price. After Ian, we needed help and received a quick response and a great price. This time turned out to be a quick fix. No upsell or pressure just what is actually needed and peace of mind. I won't call anyone else.

Ted's Pool Services is fantastic. Our pool is nearly 55 years old, and we had cracks in the walls…read morewith plant life growing inside -- Ted cleaned and sealed them, and cored two new jets with new PVC lines to the pump. He's been working on pools since he was a teenager and it shows; he explained everything as he went, never in a pushy sales way, just genuine knowledge. He also worked with us on cost in a way that felt honest, not gimmicky. His wife Sherry runs the office and is always friendly and helpful. If you have an older pool and want someone who truly knows what they're doing, this is your team.

Excellent service and very fair pricing!!! We have been with Pool Science for a year now and have…read morerecommended them to many neighbors! The owner is very knowledgeable and quick to respond, should an issue occur! After the hurricane, our pool was the first on the street to be brought back to normal.

From the owner: We're a Swimming Pool Service, Repair and Renovation Company with 25 years of pool building…read moreexperience. You can be confident that our team of pool technicians can take care of your needs big or small. Our monthly pool service packages are customized to each clients needs. Free quotes available on services and repairs.

Best pool service we have ever had! He does everything that you would expect and more…read more Highly recommended

Have been doing business with Pool Pro for about 4 years now. They have resurface my in-ground…read morepool, install a new salt water system, new heater and a pump on my 26 year old pool system. I am very please with their work. Very professional. They also helped me when we lifted our ground level home because of damage suffered from the 3 hurricanes. They came out and removed all my equipment and stored it in their shop while our house was being repair. That was service I never expected but Joe and his crew and the best. We also use them for our weekly service and are very happy with the water treatment they provide.

I would highly recommend Pool Pros Inc of Fort Myers that just completed our Spa tile/coping…read morerepair. Dan Sheppard the General Manager oversaw the project to repair our spa and Marcello, Jim and PJ were very knowledgeable and provided top notch work and service. Thank you, Jane W.

They fixed a pool leak in my pool that my pool Contractor could not find. I have not had to add…read morewater to my pool since then, and that was about three months ago.

After living with and dealing with a possible leak in our pool for nearly eight years I finally…read moremade a call to Red Rhino, and wow am I glad did. On the day of the appointment and on time, David and his "new hire" assistant arrived and quickly went to work with a myriad of tools and testing equipment. After drilling four small holes in the concrete and carefully listening, they found one leak and found the skimmer had a temporary fix from long ago, which was also leaking. With the leak found, within days Adrian arrived and made the repairs. And those repairs are solid. I went from putting in 100 gallons a day, due to the leak, to not having to put any water in. Imagine the energy savings, as we are on a well and have an R.O. system...which uses a lot of electricity to make the water. Great jobs guys! I have only one negative to report. When the pool light was removed during the inspection, the light bulb broke. Someone, from another company, came the next day to get the light bulb type and number...BUT I haven't seen them since. The pool light is still sitting on the pool deck. I highly recommend Red Rhino to repair pool leaks!

We used this company recently and absolutely LOVED their attention to detail and consideration…read more Will never use another company again!! Definitely recommend!

We had such a great experience with the entire team at Coastal Custom. Thus is a seasoned pool…read morebuilder that provides an all encompassing project. They stuck to their schedule commitments and were extremely fair when we changed scope during the project. The finer details and automation were just perfect. They listened to us during the design process and completed all permitting requirements. All we had to do is enjoy the pool! We cannot say enough about all the people involved with this project.

Brenden & team do excellent work. Professionals & skilled with all chemicals & maintenance.read more

I've had 2 other pool services. Pool armor pros is the best around. I've never had such a…read morecomprehensive pool service. Every service I receive before and after photos. All the levels in the pool chemicals are documented with photos along with what was added. They are such a professional and comprehensive company with excellent customer service. The owner is a text or phone call away at all times. They're process are as good as the service they provide. I would highly recomend them - give them a try, you will not be disappointed.