This barn owner Julie requested a rather large deposit from a horse I was going to be shipping down for the winter. To this day - 5 months later she has still ignored my request to refund my money or answer my emails.
The email contact prior to this point had me excited to board at what seemed like a nice barn, I did background searches on the owner, looked up her dressage judging background, but once I got to florida to check it out before my horse got there I was disgusted at the condition the horses were in and noone seemed knowledgable. I was also lied to via email, the owner Julie stated the farm was about a mile from HITS - well it was really at least 3 miles and definitely not hacking distance. Needless to say I am very disappointed in the customer service at this facility. read more