Sterling Ridge Orthopedic has been amazing! Doctors, physical therapist, and staff have all been…read moreextremely knowledgeable, supportive, and friendly. Dr Johnson, Alistair, Clint, Mark, Caroline, and staff are a great team and will help you recover quickly. Highly recommend!!!

Was referred to SRO by my St. Luke's doctor. I had been experiencing back and leg pain eminating…read morefrom my spine for many months. No injury cause, just getting older (67). Saw Dr. Paul Chin, originally diagnosed as labral tear, did PT and Chiropractic, no improvement. MRI revealed spinal isues, referred to Dr. Edmund Choi. More PT and Chiro and recommended Hemilamenectomy. No improvement, elected for surgery March 2024. Dr. Choi supposedly performed the Hemilamenectomy and pain level reduced for a couple of weeks, then came back worse than ever. Continued PT, Chiro and Aquatic Therapy with no reduction in pain. Even tried another injection. Nothing was improving. I ended up getting another MRI and a 2nd medical consult from a Nuerosurgeon who reviewed multiple MRIs (pre and post op) and questioned me as to what surgery Dr. Choi had performed. My new Nuerosurgeon at Memorial Hermann-Woodlands said there was no evidence of any previous surgery in my spine and we were both shocked. Needless to say, I hired the Neurosurgeon to repair my spine which he skillfully completed in August 2024. I'm now 100% pain free and walking well (no thanks to Sterling Ridge Orthopaedics and espcially Dr. Choi). A couple of positive comments re: SRO - Office staff are excellent. Dr. Beukelman is a great chiropractor. All the PT crew were excellent, especially Aquatics with Kristin! I can not recommend Dr. Edmund Choi and suggest getting a second opinion to ensure adequate care. I spent almost a year in debilitating pain because this doctor couldn't fix the problem. A HUGE disappointment...

I have been going here since 2000. I have had one surgery by Dr. Cannon and 3 by Dr. Shah, so this…read morewill be primarily about Dr. Shah even though my experience with Dr. Cannon in 2001 was the same. I am amazed to see so many one star reviews but realize that people are going in with problems that are painful and not always 100% repairable. I have never experienced the staff issues with either Dr. Cannon or Dr. Shah's staffs. Dr. Cannon did my right shoulder in May of 2001 and I was back to original strength and flexibility as before my damage. In 2008, I had my left bicep detached at the forearm due to me thinking that I was much younger than my years playing volleyball. Dr. Shah re-attached it and the recovery was smooth and complete. In 2010, I tore my left medial meniscus in my knee while bowling. I went back to Dr. Shah and again the results were excellent. He advised me that I have a fair amount of arthritis in that knee so to be aware that there could be ongoing issues. We introduced a treatment of SyncVisc not long after surgery and I have not had any issues since. In 2012, I re-injured my right shoulder (old on the outside, young in the mind). This time to Dr. Shah. The recovery was long being in an abduction pillow, however, with excellent phyical therapy downstairs, I was back to 100% being able to do anything that I used to in time. I re-injured that right shoulder again 18 months ago while working overseas (fall in my apartment) and now finally getting the time to get at it. Today, from the time that I checked in until I saw the doctor was 8 minutes! When does that ever happen? I will get an MRI to check current level of damage but would not think of going anywhere else for my surgery.

I am writing to share a disappointing experience my parents had here. As long-time patients, my…read moreparents deserve expected better treatment. In the past years it was not this way and I will say, the physicians have always been kind and patient. No problems there. During a recent appointment, they were unexpectedly informed that they owed money for braces, which had already been paid for. This misinformation was not only confusing but also upsetting. Additionally, the staff's communication was unprofessional. They spoke to my father in a condescending manner, questioning his ability to pay despite his background as an eight three-year veteran. This approach was disrespectful and unnecessary. Our elderly community should be treated with dignity and respect. To make matters worse, my father has reached out to the office manager multiple times but has received no response. This lack of follow-up further undermines our confidence in this practice. He has worked hard, never paid a bill late, from a generation where your word is your bond. I would recommend exploring other options for orthopedic care. We have a fantastic medical center in The Woodlands that prioritizes compassion and respect for their patients. Unfortunately, this practice has not met those standards. ---

Dr Gentry scammed me. I get CMT BOOST SHOTS in my back. The first thing he states to me when I wake…read moreup is surgery due to looking at the rays he took while injecting. However, I stated to him before the procedure (twice )! already have X-rays and MRI images of my back. I made this aware before my injections. There was no need for the injections. The images I already obtained would have shown surgery could be needed. I asked him to look at the imaging which is why l asked for a second consultation. ****He should have told me this before my injections, not after!**** I feel like I just put a $3000 Band-Aid on my L4 L5 vertebrae. Least they could do is give a refund. Photo attached are my Xray images he deemed unnecessary to look at and his images he showed me as soon as I woke up from being under. This was a scam. Response to comment below: This was never about a guarantee, this was about giving me all the options and looking at the x-rays, which dr gentry deemed unnecessary. Funny how he looked at the X-rays AFTER the procedure to mention surgery but didn't look at the X-rays I had before the procedure.

They tell me they accept my insurance. So, I start coming here and later find out they don't accept…read moremy insurance and then they send me a bill in the mail which showed up on my informed delivery account with USPS that I never did receive from them till this day. How convenient...... Perhaps you should hire people that know what they are doing..... Instead of you know, WASTING people's TIME and MONEY....

My personal experience with Dr. Bruce has been nothing like some of the negative reviews that are…read moreposted. I have seen her in her office which is next to Methodist Hospital The Woodlands. With me, Dr. Bruce has been kind, listens to what I have to say, and she has been responsive to all my needs. In short, my experience has been very good with Dr. Bruce. She is easy to speak with, and I find her to be genuine and respective. I give her the highest rating.

I was recently discharged from Houston Methodist Downtown after being evaluated for a possible TIA,…read morenumbness, and tingling on my right side. Although the TIA was ruled out, I was instructed to follow up urgently with an outpatient neurologist because this was my second episode requiring hospitalization. The hospital's attending neurologist specifically recommended Dr. Bruce and emphasized that I needed to be seen as soon as possible. However, when I contacted her office, her next available appointment wasn't until January. I was later called and told that there was "nothing she could do for me" and that she did not wish to take on my case without ever examining me in person. I have never experienced a physician refusing a patient without even a consultation, especially after a hospital recommendation and an urgent need for follow-up care. It was extremely disappointing, especially given the strong recommendation from the hospital team.

Dr. Falkner listened carefully to my needs and processed the appropriate tests. He explained the…read moretest results thoroughly and gave me his recommended course of action, while leaving the final decision up to me. He seemed competent and caring. He spent the time needed with me and didn't feel rushed. It was a good experience.

When I first met Dr. Fayaz I was amazed at just how much time he spent with me, explaining what was…read moregoing on with my spine and what the options were to get me back to health. When I asked that he explain the same to other family members he spent quite a bit of time making sure everyone fully understood everything and explained it at a level we could understand. So after many hours of complex micro surgery and a few months of recovery it still amazes me that I have local pain, or any indication that I went through some pretty intrusive work. This is a testament to his skills.

This man is an extremely competent surgeon. My experience of waking up from surgery without pain,…read moreto an excellent result post op, is nothing short of miraculous!

A neurosurgeon is defined not only by his or her knowledge and surgical skill, but also by the team…read morethat is built around themself as well as communication skills. If it is difficult to communicate prior to surgery, it is inferred that communication will be difficult after surgery when one needs their surgeon the most. The phone staff keeps on fumbling on messages as well as delayed notifications that visits set up via their computer system have been canceled without appropriate notice. Given that his team has failed him, I have looked elsewhere for my family's care.

I was referred to Dr. Sebastian by my wonderful Nurse Practitioner Samantha Herman. Upon entry into…read moreDr. Sebastian's office, I noticed that I was greeted with a smile. That of course made me feel comfortable and respected. The young lady at the desk was professional, polite, and seriously advocated on my behalf to access x-ray results and notes from another office. Dr. Sebastian had a serious yet polite demeanor. He showed genuine concern about life threatening issues and patiently answered all of my questions and concerns. I'm looking forward to my follow up appointment with Dr. Sebastian and his team.

Dr. Moore and his P.a are awesome. They listen and look for solutions to help elevate your pain…read more I highly recommend them to anyone who is serious about finding solutions for their pain.

Dr. Moore is awesome! He takes his time to talk to his…read morepatients and does not make you feel rushed. He gives many options as far as injections, procedures, or medication to help manage pain. The friendly front office staff tries hard to work with your schedule to the best of their ability. Definitely recommend this office for your pain management needs!