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    Speedway

    5.0 (1 review)
    Open Open 24 hours

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    3 years ago

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    Starbucks - Blue Coconut Energy Refresher

    Starbucks

    3.2(37 reviews)
    1.5 mi
    $$

    Kevin might be the rudest human being I have ever interacted with. I seriously don't understand how…read moreyou guys have him in charge. I went to order my coffee and asked for a coffee light with skim milk and a pump of caramel. Kevin looks at me and goes "what?", so I repeated myself. He begins to rudely tell me that that's not how you order coffee and that if I wanted more skim milk I should have asked for extra skim milk. I told him that I worked in a cafe and that's how people ordered it. He continues arguing with me so I left and didn't get anything. I don't understand why he had to take a regular normal interaction and just escalate it for no reason. I work in customer service too and if I ever spoke to a customer like he did and started arguing with them over nothing to the point where they leave I would have been fired. My friends were there and ordered food and coffee that took forever to come out. He needs to fix his attitude and how he runs his staff. I'll go to Batch and Seven Brew instead!!

    If you have an allergy stay far far away from this location. They're dishonest and half the staff…read more(I suspect the more senior) are unpleasant. I came in and asked if they were too busy to run a frappuccino pitcher through the sanitizer (I would never asked if they were slammed). The dark haired woman said they weren't but they couldn't guarantee it would be 100% allergen free, and I said I understood. I thought she grabbed the pitcher and went to the back. Maybe she just went to the back. The scowling man making the drink (giant forearm infinity tattoo) seemed irritated I tried to speak to him. I told him the woman had taken a pitcher back to be sanitized for the soy drink. He acknowledged me but not much more. Then when he went to make my drink he took a pitcher from the front went to the back for maybe 30 seconds and came back out. I asked if that was the pitcher that had been run through the sanitizer. He said he sanitized it. So I asked the lady who I thought had done it and she said he took it back and sanitized it. I had to specifically ask was it run through the sanitizer, the thing that gets hot, for them to admit they hadn't and she had forgotten. There were so many ways they could have handled it. I would have happily waited or taken a refund, but they decided my allergy was less important than 5 minutes of waiting and admitting they made a mistake. They're playing semantic games with your health. Avoid at all costs. I would never trust them to make a drink. I just left. This was around 3:40 today. Also, the curly haired man who took my order was lovely and when I arrived there was 1 order for pick up and only 4 people, all at one table, in the store. Fyi I used to work at sbux. The sanitizer is basically like a hot soap-less dishwasher.

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    Outside

    Speedway - servicestations - Updated June 2026

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