Had a fantastic experience working with Excalibur. The pilot light on our water heater went out at…read more9pm and was showing no signs of recovery. Paul responded to our request almost instantly, was at our home at 9am, and we had a functioning water heater with a new pilot assembly by 9:20am. Paul also noticed the exhaust vent wasn't correctly installed by the previous company and fixed it free of charge, which has brought our gas bill down by over 20%! Their service was priced competitively and communication was excellent throughout the process. Most importantly, they truly care. They took what could have been a nerve-wracking process and made it feel effortless.

I had my water heater break. I had a local plumber come out and he gave me a very high quote and…read moresaid he couldn't just swap out the one I had with a replacement but had to do a major change. I called Excalibur and they said this wasn't true. They could install a similar model of tankless water heater to the one I had. Their quote was almost $2000 less than the other plumber. I since had an HVAC company come out for something else and mentioned I had to change the heater recently. I told him what I paid and he said that was honestly a good price. Excalibur seemed honest and helpful and they were able to come out first thing the next morning and get my heater replaced. They did a good job and the new unit looks better installed than the original. They also gave me advice on how to maintain it and what maintenance I could do myself to descale it etc so it doesn't break again. Overall happy either way the service even though overall it was expensive it was still less than other quotes I got.

It was easy to schedule time for our tankless water heater descaling appointment with Steve. On the…read moreday of the appointment, it was Steve, his son, and dog who helped us out! If regularly descaled, the appointment should have taken took 1 hr, but because the house's previous owners did not annually descale, they had it running a bit longer, at about 1.5 hours. Also, Steve noticed an issue with our gas line, so he kindly and complimentarily switched out the screw attachment for us. At the end, we paid a flat fee as agreed upon before the appointment which was lower than other quotes we got, and it was very nice for Steve to replace our gas line attachment for free. Would recommend for water heater needs!

They came out on the same day l called! (Who wants to go without Hot Water?) And, even though l'm…read moreon a fixed income, they volunteered time payments, if l post-dated my checks to cover the entire job in equal payments. Owner Steve, and his son Colby did an excellent job and l am a very satisfied Coastside Customer in Moss Beach. They have a sweet dog too!

Carlos C. helped me with a drainage repair and I would definitely call again for his services. Very…read moreknowledgeable and answered any question I had with great detail. He was willing to go above and beyond to ensure he was doing a thorough job. Friendly and great to work with!

My San Francisco sewer line had backed up twice in the last two years during rain storms with water…read morecoming into my garage. I had two prominent plumbing companies review the situation and provide recommendations, which were identical in scope. Jason, the field supervisor for Discount Plumbing, provided a detailed summary of the work to be provided and an estimate that was 30% lower than another the other company. He spent a long time explaining the work to be done and was available throughout to answer any questions I had. The crew was led by Christian who did an outstanding job. They completed both a cast-iron trench replacement along my house and a trenchless replacement in my front yard in one day. They were on time, placed tarps to protect property and landscaping of my house and my neighbor. They worked quietly and efficiently. During excavation, Christian determined that there was significant root intrusion in a pipe crossing the yard from the storm downspouts on the opposite side of the house. After speaking with Jason about the most cost effective options, the roots were mechanically removed and connections were established to the downspouts to assure access in the future. Christian's crew then closed up the trench and left the premises absolutely immaculate, to the astonishment of me and my neighbor. The company that reconnected my irrigation was also impressed. I strongly recommend Discount Plumbing Rooter for your sewer needs. Jason and Christian were true professionals. I will be certain to use Discount Plumbing in the future for my other plumbing g needs.

Dear Payless Water Heater and Plumbing Team,…read more I am writing to share my appreciation for the excellent service I received from your company yesterday. We were preparing to leave for vacation when our water heater burner failed for the second time in five years. After previously having a very unpleasant experience dealing with warranty work through a big-box retailer, I decided to call Payless. I am so glad I did. The entire experience was pleasant from the initial phone call all the way to the completion of the job. Because I have roommates and needed the issue resolved immediately for peace of mind, we decided to purchase a new unit through you. Our service technician, Eduardo, was fantastic. He was incredibly patient and knowledgeable, and we were very happy to have him handling our installation. I will happily refer Payless Water Heater and Plumbing to anyone in need of your services. Thank you again for the quick and professional help.

The employee was polite and beat the best price. He also installed it quickly and efficientlyread more

Excellent Service and Professionalism…read more I had a great experience with this company installing my gas water heater. The technician was very professional, worked efficiently, and completed the job quickly without cutting corners. What I appreciated most was how clearly everything was explained--he took the time to walk me through what to watch for, how the system works, and answered all my questions. That level of communication really gave me confidence in the work being done. Overall, fast, knowledgeable, and professional service. I highly recommend them to anyone needing water heater installation or similar work. Thank you Bay Area Water Heater

Our water heater burst while away on international travel and our usual person wasn't responding. I…read morewas grateful to have found the great reviews of Bay Area Water Heaters. They were very easy to work with and schedule for the day after our return. Leka was tremendously clear, professional and thorough in his work - he was a true joy to work with. He was in and out in about an hour and a half and the results were far better than the previous installation. It isn't cheap to replace a water heater these days - but we felt like the value received was really worth it. Kudos to Leka and the whole Bay Area Water Heaters team!

Works answered my online email query very prompty. Made an appointment to assess my needs same day…read moreas my email. Knew exactly what to do. And delivered a perfect new water heater, with all new gas, water hoses, expansion tank etc. I won't have to worry about this heater for a loooong, looong time. Also replaced a broken shower valve cartridge and cleaned all of my faucet filters. They are truly a great and conscientious company. Knowledgeable and professional. Cannot say enough good things about them. John Arai Pacifica

At my rental property in SF, our tenant noticed some leaking underneath the kitchen sink…read more I did the Yelp Project thing, and Works was the most responsive so I went with them to come next day, which was Christmas Eve at the time, so I acknowledge getting them out on 12/24 when other companies might be backed up or closed. They also sent me a text with the name and headshot of the technician coming, which I thought was a good customer service touch. They had a $69 inspection fee and the fee was waived when they ended up doing repairs. They assessed the leak was coming from of the connections to those sinks that have the pull-out nozzles (I don't know what you call them). The technician said other than that that the sink looked in overall good shape, and the price they mentioned didn't seem outrageous. I approved the repair and they got it done in a couple hours. No complaints from our tenants since the work was done.

Called The Water Heater Guys because last night my tankless water heater stopped working all of a…read moresudden. I spoke with Luigi and he told me how I could possibly take care of the problem on my own by trying a couple of different things. I did what he told me to do and, sure enough, it fixed the problem. What an honest guy and company. I could have easily spent a whole lot of money to have him or someone else come out to fix my problem. I appreciate The Water Heater Guys.

10/10 - Highly Recommended!…read more Our water heater had been giving us problems for quite some time. We originally hired a plumber who claimed to have replaced the broken part, took payment, and assured us everything would be fine. Unfortunately, the issue continued, and we found ourselves relighting the pilot over and over again. Once winter arrived, taking cold showers in the morning became almost unbearable. I finally decided to look for a true water‑heater specialist and came across The Water Heater Guys on Yelp. I called and spoke with Luigi, who was incredibly easy to talk to. He asked for the serial number and immediately knew the model of our unit. After I explained the daily issues my family was dealing with, he told me what he believed the problem was and provided a clear quote. We scheduled an appointment, and Luigi arrived right on time. He instantly identified the issue and repaired everything that needed to be fixed. From that day forward, we've had consistent warm water. It's such a relief to finally have a water heater that works--no more cold showers! I'm truly grateful to Luigi for his professionalism, efficiency, honesty and kindness. Ten stars for The Water Heater Guys! Highly recommended.

I had a great experience with Erik getting my garbage disposal replaced after a stressful situation…read morewhere glass had gotten inside it. From the moment he arrived, he was incredibly kind, patient, and understanding. He took the time to walk me through my options and helped me choose a high-quality disposal that will last for extra years to come. What really stood out was his calm and friendly demeanor--he made the whole process feel easy and comfortable. It's not always easy having someone working in your home, but they have such a wonderful disposition that I felt completely at ease the entire time. His professionalism, knowledge, and genuine kindness made a big difference. I'm so grateful for his help and would absolutely recommend him at Caccia to anyone looking for reliable and thoughtful service.

Caccia did such an amazing job, I would definitely use them again. The technician, Pablo, was…read moreextremely communicative. We had a pretty bad water leak in our hot water heater. Pablo pinpointed the issue very quickly, kept in constant contact with me until a decision was made on the best approach, and had the repair done in less than an hour. He was kind, arrived on time, and had the water leak fixed way faster than I had imagined. Overall 10/10 service.

Techpro replaced my gas furnace water heater with a heat pump water heater. I was *very* happy…read morewith the service. Everyone that I interacted with were friendly and professional. Most of my questions were answered within an hour. The installation was delayed a few times due to issues in acquiring the water heater. Even though Techpro was not responsible for the delays, they went above and beyond to try to finish the project by the end of 2025 so I can qualify for the tax rebate. I would not hesistate the hire Techpro again for future projects.

Fantastic AC upgrade and heating pump. Very professional. They were good communicators and a smooth…read moreprocess. Competitive pricing.

Isaiah was very informative, helpful, and did a good job unclogging my toilets…read more I would recommend that company to my neighbors or friends if they would need a plumbing service.

I just had a great experience from what could have been a big problem. My fridge started leaking…read morewater and having gone through an expensive water damage situation recently I didn't want to repeat with another disaster. The folks at Jazz Heating Air conditioning and Plumbing were amazing. Understanding on the phone. Very quick scheduling, and the Jazz representative came ver so quickly. And once here they knew what to do, and was able to save me for 1000s of possible damage. Naveed was wonderful. Totally on top of things understood my needs, found out information quickly, and address my issue. Very nicely done! Thanks Naveed and Jazz!