let me start by saying the owners are great people, I have spent thousands in this shop over the…read morelast two years since I moved to Fernandina Beach. Today I went in purchased one of my favorite strains 20 minutes later when I opened up the container was half empty. I Put it on a scale and it was less than half the weight it should be. Called in and the sunken face little troll girl working there today said no refunds no returns. Her. defensiveness and shitty attitude was an instant red flag. Methany is likely the culprit!!! I have made dozens and dozens of purchases never with any problems in the past. If the owners read this, please reach out to me so we can rectify this ASAP, as this will be the reason I never come back and spend one red cent again. If she did it to me, I'm sure she's done it to other customers and any business that rips off its customers is literally biting the hand that feeds them, please make this right!

The product selection is decent as well as the prices! I recommend shopping here especially if you…read morecare about atmosphere. The staff is also incredibly nice as well as the owner.

Not sure about "UNSURMOUNTABLE customer service," but it's a nice bright shop that showed me how…read moreout of date my vape stuff was. Don't vape that often 'cause it doesn't work as well for me as my home made ciggs. However, winter time and not being allowed to smoke regular ciggs inside.... So bigger reservoirs and lots bigger batteries mean a longer vape between refills. Pretty colors and lots of chrome, too. Great choice of liquids - pink cotton candy flavored smoke, anyone?- and a helpful staff. Nice store!

From the owner: Premium Vape Shop. Quality Customer Service. Just getting started or Experienced, all are Welcome!read more

I must say I have been so tardy in my reviewing Speakeasy and I really need a spanking with a Yelpy…read morepaddle for that...or a Yelpy pool noodle if that exists. The folks here are so nice and accommodating and...if they dont have what you are looking for they will order it, how's that for customer service? I have had many visits with Bo and the lovely lady here which I am sorry I cannot remember your name but your so sweet and thank you for the most recent awesome experience with buying the Smokebuddy! Most of the time I will call to see if an item is in stock, but I was in the area and did a drive by and the excitement began. If you smoke anything and travel you know that sometimes you need to be discreet....especially in hotels where no smoking is allowed. Or maybe you have a friend who could use one of these as a present! They are cool and useful at the same time. Speakeasy has any array of legit vaping products meaning the fluids and experts that can help you with the decision making process. They also have alot of different types of appliances to choose from for vaping. The prices here are good meaning they do not hike up the prices even those this store is truly a premium store. Walk in and its classy. It's not your standard vape store. Leather couches, TV, refreshments, chandeliers and an awesome bathroom. The price of the Smokebuddy was the same as the online pricing of $20 and I have never been over charged on anything I have ever purchased here. Just a wonderful place.

Lol trust me I'm a real person and not a competitor. This place is garbage and so are the people…read morerunning it. Keep up the shit customer service. You have to reply with some bs comment because I didnt upload a selfie to my profile. And yes I havent reviewed any other places because I've never had such a horrible experience at any retail shop. Which is why I created a profile. Just to leave YOU a bad review

New smoke shop on island! Very clean, not sketchy, lots of glassware, good pricing on pieces!…read moreHighly recommend :)

From the owner: vape&vape devices cigars CBD accessories and much more read more

Best smoke shop ever and mije is the coolest dude in fernandina beach and Jax the whole Floridaread more

Don't come here, shady business practices. Will keep things in stock and then randomly pull them…read moreoff the shelf when they feel like it

The owner was incredibly rude to me and several people that I know on several occasions! I…read morerecommend shopping else where....I can guarantee it will have a better selection and a better experience than here.

The employees are nice but the owner is incredibly rude. The product selection is horrifically slim…read moreor of incredibly low quality.

That review by Deborah (aka karen) is ridiculous. You mentioned hotel so I'm guessing you're not a…read morelocal. Small smoke shops are rarely competitive with prices but have better customer service compared to online. The location is a bit weird placed in a residential neighborhood but the area is totally safe. Been shopping here for years. Will you believe my review or the karen?

Do you need a pipe or some papers or even some incense at over premium prices, then this place…read moremight be right up your alley way. In fact, parking here kind of feels like you should leave someone in the car to guard it, though I'm sure it's just my creep vibe going off, prolly not the case...you be the judge. Next let's talk about customer service. I had heard it was lack luster so props for the person giving me that message because that was true. This lady approached me saying we don't like pictures here....well ok, thanks for breaking the ice and asking what I would like...ahem....so I proceed to ask her if she carried the smokebuddy, the thing you can use in hotel rooms so you can smoke without an issue. She said yes and pulled out the only one she had in the item. It comes in many colors and styles. I knew the online and retail price already, so I asked her how much was hers and she said.... "I don't know, I need to look it up". Say what????? She then proceeds to come from around the counter to the laptop sitting at this community table in the middle of the room and starts to Google the item and tells me it will be a few minutes. It's clear she is just getting an average price so I wait to see what the final price shall be. Finally she says it's between $29-$35 to which I say....I can get that for $20 online and retail so no thanks. Check your prices on the items you want to buy before you walk in this place. Otherwise be prepared to pay too much.

Every time I come here, I never have to wait in a line. The product is consistently great, and the…read morecustomer service is fantastic. I've never had a bad experience.

Horrible. Customer no service. Do not spend your money…read moreProduct defaulted blamed me Take your business somewhere else

I made some calls looking for an uncommon item and they were very helpful, I arrived and they had…read moremultiple selections, then offered me an excellent deal with great value. I'm glad that I made the drive and plan to return.

I bought some cigars they were no good and they didnt want to exchange or give me my money bad…read morebusiness would not buy any cigars from here!