Front desk was very professional and attentive. Darryl listened to where my pain was and focused the kneading where I requested. Other massage therapists ask what the client needs but still go on ahead with their technique and only spend a few minutes on the specific request. Darryl actually listens to his clients, focused on the area as requesred and handled it like a true professional. read more

Spavia is a fantastic place to purchase a wonderful birthday or holiday gift and they offer outstanding spa services. It's very clean and very well run. Everyone I've met who works here is very knowledgable, trustworthy and professional. read more

This was my first visit to Spavia and they were able to fit me in last minute with Becky. I had been learning to snowboard so I was very sore from constantly falling over in the snow! The girl I spoke with over the phone sounded genuinely excited to fit me in for a late night 60 minute signature massage which is always so welcoming from the start. When I arrived the concierge got me all set up with slippers, a robe, and a locker which had a little box of chocolates inside for me, an adorable and very much appreciated touch. In the lounge they had a wide selection of tea to choose from and warm neck wraps to help relax a little more prior to your service. Now, I've worked in this kind of environment for a while and I've had my fair share of massages, and can be quite picky with my therapists and get nervous going to someone new. But, believe me when I say Becky was the absolute best therapist I have ever been to! I very rarely get 60 minutes because I find it to short of a time to get fully relaxed but she had me asleep so fast it was crazy! She had such an amazing energy and such a caring and effective touch, every knot I did have coming in melted like butter under her fingers. I had to look at my watch twice afterwards because she made this short time feel like I was there for 2 hours cause she worked and all of the problems I was having! I feel absolutely amazing and like a completely new person :) read more

I have been a member of Spavia since just after they opened. I literally go every month. I have never had a negative experience. I love the lockers and always feel super safe using them. You make up a code when you use them so no one but you would have access. I have always found the staff and clientele to be great. I usually book Morgan for massage and Christy for facials but I have never had a bad service from anyone. I LOVE this place. I drive down from NW Reno every month just to get my services. They have worked with me when I needed to reschedule and were super accommodating through the months they were closed for COVID. T local owners are great. I can't imagine not having my membership. I look forward to my next visit all month. read more

I really enjoyed my experience. The place was clean and staff friendly and helpful. My two treatments was done by Christi and she was amazing. I went with a member and the cost of the treatments are affordable. I am considering being a member myself. If you need a place to relax go spend time at Spavia. read more

Got a couples sports massage with Sam and Rebekah. Beyond amazing. Extremely professional and very welcoming. We both enjoyed the experience a lot. Would recommend to anybody. Feel like you're floating on clouds after read more

Never got my business. Hubby bought me a premium massage from Groupon and it expired before I was able to use it. Groupon policy is that you never lose amount you paid, which, in my case was $49. I went in and the best they would offer was $20 off a premium service ($99). They kept talking in circles making it sound like it was some sort of great deal. Took my Groupon then wanted my CC. So, $79 for something I normally pay $54/mo at a competitor. No thanks, you're SUPPOSED to honor $49 so I'm SOL for the other $29 we already spent. Nope, I walked out. Contacted Groupon to discover they actually REDEEMED the Groupon although they provided no service. SLEEZY! Oh, Groupon gave me a full refund. read more

The atmosphere is enjoyable and I have had a few massages so just like anywhere else it depends on what you're looking for. I also had two prenatal massages here and one was pretty good while the other was not the best. They are professional and willing to work with your needs so speak up. The waiting area is pleasant with seats, warm towels, tea and water. I also recommend signing up for emails sometimes you get coupons for last minute bookings! read more

I love going to Spavia @ the Summit! The staff is always so professional and helpful. I go at least twice a month for facials and massages. They have the best massage therapists and aestheticians in Reno. I love having that "me" time! I highly recommend Spavia @ the Summit! read more

Had a Facial with Christi she's Amazing. Made me feel Comfortable, Fancy, and Beautiful. Love this Spa all the Employees we're Top Notch.

I had a very enjoyable massage even though things we different with Covid safety protocols in place ie: dress/undress in the room vs their locker area, no hot neck wrap prior to massage, etc but still was quite relaxing in set up and physical massage. I also liked how there were questions asked to complete before arrival that asked for music preferences of these 6 listed, scent selections or no scent, pressure etc. I felt like they really tried to get it right. Also a big plus for me was there wasn't any up selling of products at the end! Much appreciated! For the $, I felt it was a nice place and enjoyed my visit very much. I'll be back! read more

Clean and relaxing atmosphere. Colleen is a lash wizard with a gentle touch and an eye for making your eyes look their best!

Got a facial today with Morgan and a massage with Darryl. They were both amazing and I have already booked my appointments with them next month. Highly recommend both!! Thank you! read more

Excellent services and quality employees that enjoy what they do. It was an amazing experience. I was so relaxed after my massage, I put my robe back on, inside out. read more

Spavia is my Happy Place! Tammy is a talented esthetician who takes care of my face, my skin and my soul. She really cares, and I always leave feeling good inside and out. Thanks Tammy!! read more

Christy was awesome!! She is very knowledgeable and explains everything she is doing...best facial I have ever had in Reno!!

Having skin issues can be very frustrating and emotional, but during my visit for Spavia's hydraderm treatment, Colleen made me feel comfortable and relaxed. As it was the first facial treatment I have ever had, I cannot compare it to another experience, but I am very sure that it was top-notch. She explained everything as she went along, but it did not at all take away from the peaceful environment of the session. After seeing my skin issues, she was very helpful in picking out which products my skin would benefit from best. Colleen was absolutely lovely, and I look forward to my next Spavia visit. read more

My daughter treated me to a hot stone massage and a facial on my birthday. She did the same last year and it was really great. This year was dismal. The massage table was so hard that it actually hurt to lay on my stomach. The facial was worse. When we met our husbands for dinner my husband wanted to know what the heck had happened to my face. It took three days for my face to feel normal again. I am quite accustomed to facials and have a professional one at least every 4-6 weeks. I really hate to complain as last year was great. However, I will not be going back to Spavia again! Well, One of the owners of Spavia actually reads reviews. Big Kudos to her. She asked me to call her and give them another chance. It seems the day of my visit was basically a "perfect storm." I went back yesterday, 10/23, and it was even more awesome than last year [2016] I had a hot stone with Star and a Vita C with Tammy. Both were awesome! I also made another appointment for next month. I absolutely love business owners that truly care about their customers. A huge "thanks" for a wonderful experience. read more

Love this place. I have the Premium membership and zero regrets.

My massage therapist Rebeka was amazing!! I had a 60 minute deep tissue and she worked my tight muscles with knowledge and experience! I will be back!!! read more

Had the best couples massage with Lynn and Brandy!! Thank you ladies it was amazing. Definently will be returning and we recommend these ladies!!! read more

I received a facial from Devynne, not only is she very professional, but very knowledgeable about the product she was using. She had recommendations for my skin and they were amazing. I have been using them for about a week now, and I love how my skin feels. She is a very sweet and caring person. I will definitely be coming back to see her very soon! read more

I have had a few facials over the years but never have I had such wonderful facials as I have gotten from Colleen. I didn't want to leave. I was so relaxed and my face felt so rejuvenated. Colleen knows her stuff! Diane read more

Yesterday I have the opportunity to visit Spavia for the first time, compliments of my best friend. I have been to many spas in the Reno/Sparks area and have to say this was the best facial I have ever received. Miriam was the best, she explained everything she was doing even to the point of letting me know if anything was uncomfortable to let her know and she would remedy it immediately. I left Spavia with a glowing face and extremely relaxed. I also took the time to read their brochure and see what services they offer. The pricing offered is very affordable and the staff is awesome. If you want to get a facial I would highly recommend Miriam as she is the best. Thank you for a wonderful experience, I will be back. read more

Received a lovely gift certificate for my birthday from my daughter and son-in-law to Spavia Day Spa. I had an appointment for a facial, hand treatment and scalp oil treatment. While small in size, this spa was beautiful, very clean and the staff was extremely helpful and courteous. Amanda did an amazing job and I look forward to returning in the future. read more

Being 8 and a half months pregnant, I am uncomfortable and sore 24/7. I received a gift card for Christmas and finally booked a prenatal massage. Cathleen was amazing. My massage was top notch, the atmosphere was calming, and I left feeling like a brand new person. After my massage she even pulled me to the side and showed me a few stretches for before and after labor. She truly went above and beyond and helped me feel like myself again. I will definitely be booking another massage once my little one is here! read more

I am updating this review based on feedback and returned phone call from the owner. A few days after writing this, I get an email saying the owner replied to my review and to call her directly. I called and left a message and within about 15 minutes, I got a call back. The fact that the owner cares enough to respond one's review and a customer's concern warrants a reply to this review and an overall change in opinion. I was allowed to express my many issues with the admin problems I had over the past several years and she explained what went wrong and what Spavia is doing to try to prevent things of that nature from happening in the future. Regarding my issue with the cancellation, I guess there was some miscommunication, but the owner did correct this. I was given names of additional therapists to try, regarding my needs, so hopefully this will cut down on my wait time in booking appointments. As with any business in south Reno, and the growing population, they will probably continue to experience some issues as any growing business would, but I am glad the owner took the initiative to make sure the client was happy in the end. Sometimes it is rare in the service industry. read more

I went to Spavia for the first time this past weekend and what a beautiful spa and wonderful people. The atmosphere was relaxing which is just what I needed after a rough week. Morgan did my facial and did an absolutely fantastic job! I had the anti-aging facial and my skin has never felt more amazing. Morgan's message during the facial was amazing and so relaxing. She suggested some products which I bought them all !!!! I am definitely hooked and would highly recommend. If your getting a facial I would definitely ask for Morgan. read more

I joined Spavia many months ago. I went for deep tissue massages several times. I really liked the first woman who gave me the massage and rebooked her. The next time I went back she was gone - the second lady was not good. Then I started to go for eyebrow waxing. I really liked to woman who helped me and went back again. I rebooked a third time, and guess what - she was gone. In the meantime, I broke two vertebrae in my back and was not able to go for massages. I called and requested to put my membership on hold. I was told that I had three credits remaining and could use them and put my membership on hold - no further charges. I tried using up two of the credits and was charged for one and in the meantime was charged another monthly charge. They are just plain crooked and very unaccomodating. I strongly urge you NOT TO WASTE YOUR MONEY!! read more

Really enjoyed my massage today. Spa is very clean an people are very professional. Sarah is my recommedation for a deep tissue massae. Thank you Sarah. read more

Spavia - Day Spas Near Me - Reno, Nevada

Spavia is an oasis of relaxation, serenity, and tranquility. The owners are so wonderful and hospitable. Spavia is a first class from the time you open the door. Whatever treatment you receive is wonderful and transforms you into total relaxation. read more

This was my first time at Spavia. I had a facial with Miriam. The experience was fantastic from beginning to end. Easy check in. Nice locker room with all the amenities and locker for all of my belongs. A relaxing waiting room with tea and warm neck wraps. Miriam is a terrific esthetician! One of the best facials I've had. I'll definitely be back! read more

I booked a massage for my husband several weeks in advance, only to have the spa call 3 hours before his appointment to cancel because they had an employee call in. I understand these things happen, but when I called back to reschedule ASAP, I was told the next earliest appointment was TWO WEEKS away on a day we could not make. The next after that? One month later. I would expect a more responsible business would have better means of handling situations like this. As customers, we're required to pay 50-100% of the treatment if we cancel less than 24 hours in advance, yet all they offer for wasting my time is a small foot or hand massage with my next appointment - and they aren't even considerate or apologetic enough to make up the appointment within a reasonable amount of time. My husband and I have been to this spa several times. While they do have a clean and relaxing atmosphere, making an appointment is impossible. This massage was a gift, and I had originally contemplated buying a membership. I am so glad I didn't. What's the point in a monthly membership when the spa can't accommodate its members? This experience was a disappointment, to say the least. Not only was my husband looking forward to his massage for several weeks, but we planned our whole day around this appointment. Luckily, I was able to call the Peppermill Spa and not only were they able to find me a more immediate appointment, but they offer all day use of their spa with any service. I don't know that I'll return to Spavia; I don't know that I'd even be able to schedule a reasonable appointment, and that's a shame because I recently had a waxing appointment here and thought it would be nice to frequent the spa more often for other treatments. read more

Disappointed with my massage. It was like having lotion smeared on you but NO massage element. LOT of money for nothing....I was booked for an hour and got a 30 minute lotion smearing and not even a bottle of water at the end!!!!! read more

I was very happy with my last massage. I had Nic who was amazing! He really knows how the muscle groups work, so I felt like he was able to get some of my knots to release. He also had a great outlook on life in general which was very infectious. He provided some great ideas on being present (mindfulness) and meditating, which also helped me relax and truly unwind during my session. I have already booked my next session with Nic and I highly recommend him to anyone wanting a great massage, true relaxation, and overall great experience. read more

I love the spa via up at the Sierra Summit mall here in Reno! I juggle three part-time jobs and care for my son with autism and my husband who is disabled as a result of a brain tumor. One of the best things I ever did for myself was last year I joined the program To go for massages or facials monthly. from the moment I walk into the entrance I start to feel myself unwind. I love to get there early before my appointment and have a cuppa tea and put the warm neck wrap around my neck in the serenity room. The staff is very professional and friendly, the massages and facials rival that of went to Reno's hotel spas but without the big price! I love my me time and look forward to it each month! read more

Wow is all I can say! I purchased a Groupon for a 60 minute Premier facial, and was able to book on a Sunday morning at 11 am with Tammy. The entire experience was amazing, from start to finish! When I arrived, I was greeted by the receptionist, and filled out my pre-appointment paperwork. I indicated any issues I was having with my skin, and was able to select the lotion scent and music style to be played in the room. Talk about customization! After the paperwork, I was taken back to the changing room, where I was given a locker, a robe and sandals. After changing into my robe, I waited in the women's waiting area, which was amazing by itself! Hot tea, water, soothing music, and heated neck wraps are in the room, which would be a nice getaway by itself! Tammy soon grabbed me for my appointment and guided me back to the treatment room. I laid down on the table and Tammy began to examine my face. I told her I had some recent issues with Acne, and she was understanding and asked if I would like some extractions performed. Yes, please! We made great conversation about my recent summer abroad in Italy, and then Tammy set to work. She explained all the products she put on my face, and the benefits of each, and gave me an amazing arm, neck and hand massage, complete with hot stones! After an hour, my time with Tammy was up, but it will definitely not be the last time I am here! They offer monthly packages for either a massage, facial, or body treatment of varying levels and prices, and I am tempted to sign up! They are also not pushy about their monthly packages, which I appreciate. Thank you SO MUCH Tammy! I will be back to see you soon! read more

I have enjoyed all my treatments at Spavia. I have had massage and facials. Very friendly and professional staff. I have had a premier membership for over a year and love it. read more

Love this spa. My mom treated me to a massage and facial for my birthday and it was awhhhhhmazing! Great massage therapists and esties! I even got to play my own music! I would highly recommend this place! Good thing my mom is a member! I'll def. be back :) read more

After a week of illness I needed some pampering. Scheduled a much needed massage and essential facial at Spavia. The massage was excellent and the therapist paid attention to areas I requested. The essential facial by Myriam was amazing! She took the time to discuss what has been going on with my health and skin. Not only did I receive a great facial she also worked on massaging shoulders, arms and hands. After the treatment was completed we discussed other options for my skin and for next visit. I signed up for a body wrap before leaving. I can hardly wait to return! Thank You Myriam for exceptional service. read more