*EDIT**This shop is awful. Staff are NOT knowledgeable. I had a customer in who was a new vaper and they sold them a seriously overpriced Direct to Lung device that she couldnt use, when she should of been given (or at least allowed to try) a Mouth to Lung device.They didn't show her how, why or when to change the atomizer or even how to prime a coil. I've had more of their customers come to me and moan about them. All good for me as I now have new loyal customers because of their ineptitude. All they care about is getting as much money out of a customer without even considering their needs.
EDIT** After the owners reply I'd like to clarify that this isn't about trying to take trade from this store, if it was then I would of mentioned my store. It's about proper practice and customer needs which this place doesn't seem to do very well. Maybe some of it was hearsay but I know what I saw with one particular customer and Sparks blatantly ripped them off and gave them zero knowledge of a product that they shouldn't of been given. I get quite a few disgruntled customers with regards to Sparks. Either you have a bad employee/s who don't know the products they sell or what the customer needs or this shop has a culture of ripping people off. read more