Shannon arrived a few minutes prior to the expected time. The requested service was for all windows…read moreto be cleaned, including the housing. I was under the impression the quote included all windows, upstairs and downstairs. The note Shannon had for the job was for all upstairs and only a portion of downstairs. After discussion of what I thought the original quote was for, as well as sending an email to the contact info, Shannon was able to complete all windows in the allotted time. In addition, the original price for the quote was not changed. The contact representative was very thorough and quick to respond to my concerns. Shannon did a phenomenal job and we will use the company for future cleaning needs.

I had this service for two years and the constant turnover required me to train someone every 3…read moremonths as there was no transition. The last deep clean (~$700 which left my home honestly less clean than before which is unreal) actually left more laundry than before and they actually pilled up dishes in my sink more than before. Horrible service and I cannot believe the ranking they have here. Attached are photos of their 'after service' with rotting food in dishes left along with dishes pilled up in the sink after a 'crew' and a deep clean. If I could give a zero star I would as they are horrible

Overall good experience. Mildew and mold were noticeable on my vinyl siding. I tried power washing…read moreit myself a couple of years back but I wasn't very successful / effective. I called and was helped immediately over the phone, then given a competitive free estimate a few days later. They did a great job power washing the house, I was very happy with the work, communication, and overall level of professionalism.

Terrible. They will quote you a price for cleaning your rugs and then when you go to pick them up…read morethey charge you $200 more and never bothered to call to ask if you are willing to pay more. In addition they shrunk my wool rug probably by 2 inches. Not at all happy.

We hired Green CO2 to clean and sanitize the forced air vents/registers in a recently purchased…read more1100 sq ft. home. The prior owners had cats and the house smelled like it despite a thorough cleaning, including refinishing the floors. From the first phone call to Dawn to the last follow up text, the personnel were cordial, professional and knowledgeable. The owner called personally after our first inquiry, and the pricing service offerings were clearly stated on the website. No bait and switch or hidden charges. Walking into the house after the vent cleaning/sanitizing we were astounded by the difference: no smell except clean! Thank you Dawn and Angelo of GreenCO2. Keep up the good work and excellent customer service.

Great job carpet came out so nice and clean he was very courteous he was timely he did a good job I…read morewould recommend him highly to anybody that needs anything clean he does furniture vents everything very very nice good job.

Wow! After going through two other cleaning services over the past year and being disappointed, I'm…read moreso happy to have found HomeMaid! Brandi is extremely professional and worked around my busy schedule for my first cleaning. She really goes the extra mile. Very satisfied customer! Addendum to review: A day after posting I keep finding little things Brandi worked on that just go above and beyond like scrubbing the underside lip of plastic in my bathtub that no one can see unless you are laying in the tub. Super impressed!

I recently was in need of a one-time cleaning service for my home. I did some research and found…read moreHomemaid Cleaning Service. It had good reviews and was a woman-owned business so I reached out to them. The owner, Brandi, contacted me and asked questions about the job, and I filled her in on my needs. She assured me that they would clean "surfaces top to bottom, side to side, in every nook and cranny". I had two calls with Taylor, my leading cleaner, on the day of service. I was supposed to receive a call at the end of the day to go over what was completed but I never received one. When I went to the house the next day, there were a number of items that hadn't been touched and the house wasn't cleaned per my agreement with Brandi. I shared pictures with Brandi clearly showing that the job wasn't completed. That evening, I was surprised when my credit card was billed for $355 for the job. I still hadn't had a conversation with Brandi. The second day after the cleaning, Brandi called and she told me that I would have to discuss this with Taylor, and she would have Taylor call me. I didn't receive a call that day and spent the weekend waiting for a resolution. On Monday, I received a text from Brandi that Taylor would call me after their morning staff meeting. I didn't receive a call until after Noon. I was receiving three more hours to complete some of the cleaning. Taylor focused on the walls in the kitchen. However, when I got there, I found cleaning solution on the floor, on moldings and walls. I found pieces of sponge on the floor, and ended up spending time cleaning that up. I reached out to Brandi again and still haven't heard from her. I can't express the complete dissatisfaction in the whole experience with Homemaid Cleaning Services. From the slow response time, to lack of communication with me (and between Brandi and Taylor), to the poor cleaning job. Do yourself a favor, and don't call Homemaid.

Not friendly on the phone. Very unprofessional. Cleaning service is unreliable. Stay away!read more

Magnificent!!! Let me start off by assuring you, looking elsewhere is a waste of time. Nancy and…read moreher team are not only the best at what they do (literally scrubbing on hands and knees to get dirt and grime out of every crevice), they are professional and kind and trustworthy. Here's my story and how I came to know them as my angels... You know when you look both ways to cross the street, then get hit by an airplane? That's what my life was like when I made the decision to hire Nancy and her team. I was about to move into my new apartment in Grand Rapids and had all my ducks lined in a row. But alas,... life happened... I stopped by the new apartment one day before move in and it was not cleaned after a three year stay from previous tenants. I decided to clean it myself over night. Two hours in I dropped to my knees in tears because I was disgusted and exhausted and angry at how filthy it actually was. I couldn't do this alone. This apartment needed a deep clean and more than my two hands. The next day, I made arrangements to stay in a hotel and called Nancy. She graciously fit me into her schedule at the end of the week (HINT: you need to book her weeks in advance. Her compassion for people(me) and my situation took over and she moved her schedule around to fit me in. #angel) The day comes and she was also surprised at how bad this apartment was. It took her team of three a total of 4 hours to clean my average sized one bedroom apartment. That's 12 HOURS of cleaning!!! She even cut me a small discount despite her having to reschedule other clients and because she felt so bad about my situation. She said that that apartment was her DIRTIEST JOB EVER. Needless to say,... my apartment is now impeccable. It is SO clean. The service and kindness I received from Nancy is unforgettable. She prioritized me. She made me feel like her family, not like a client. She truly cared for my well-being. And as I previously said, the apartment now has white doors and trim again, shiney clean floors, grime- free bathroom and kitchen. I could go on... I am forever grateful for Nancy and I WILL be a returning customer. ***attached are before and afters and some more afters!!!***

Bill came out today to clean our windows.. and I am very happy with the results. He seemed very…read moreprofessional, and he helped me on a project that would have taken me two months as my kiddos take priority to some of our household projects. Our windows looked absolutetly great, and much better than if I did them myself. I am very thankful for his service ... and my 2 1/2yr old daughter seemed to like him, she was copying his uniform with items around our house... and I believe kiddos have insight to our characters ... there was a minor scheduling issue, but Bill addressed it promptly and professionally .. I will use their service again.

I have hired Absolutely Clean twice now over a period of 3-4 years and both times they did an…read moreexceptional job. I have a very large house with white vinyl siding. The first time in hired them, Bill and his crew came out and cleaned all the algae off my shingles and then cleaned all the siding on my house. The second time, Bill's son and crew came out and I had them clean just the siding plus two accessory buildings. My siding was filthy and full of cob webs and fly specs. When they were finished, the siding was beautiful and looked nearly new again. They arrived exactly when they said they would and they worked for 3-4 hours. They are respectful of my bushes and other obstructions. They are careful with screens and other delicate items. The pricing was determined up front and was completely reasonable. No surprises on the invoicing. Camille handled the appointment scheduling and pricing discussions with a professional and pleasant demeanor. The works crews were respectful, professional and did a great job. I would highly recommend this family owned business to anyone looking for a great job, on time, reasonable price and excellent and professional service. Hard to find that combination these days with service providers!