This place is a joke, three times now I've got my laundry at this location and each time somehow a crayon gets in with my laundry and ruins it Very expensive too read more

Good people, quality service, but they are very expensive and higj priced. Severely high in my opinion, compared to other local establishments read more

We have been taking our dry-cleaning to Sparkle Cleaners for the past 12 years. It's an hour drive... Because Mr. Kim and his crew (thinking today of Eric and Maureen) do such a great job with onsite laundry, onsite dry-cleaning, and repairs, we're glad to make the travel work out. A pair of ripped jeans: repaired so we'll get years of additional use - the repair only noticeable if you know to look for it. Off-white silk skirt, blouse and sweater for my mother to wear to an upcoming wedding: old stains gone, beautifully pressed, ready for the wedding. When I need a shirt laundered and starched: it goes to Sparkle and they prepare it handsomely. All this for a fair price. Friendly and expert. Sparkle Cleaners in Salem is our only choice. read more

I have been a patron of Sparkle for many years, and have made use of their Senior Citizen's Friday discount. They have previously done a good job when I needed dry cleaning, and their prices have always been reasonable. On this occasion I took a pair of suede gloves to them for dry cleaning. When I got the gloves home after the cleaning, I was shocked at the result: 1. the gloves had shrunk to the extent that I could no longer fit into them 2. instead of being soft and pliable, they were now hard and stiff 3. instead of being clean, they were just as dirty as when I dropped them off 4. one spot had been circled with what seemed like a ball point pen-and both the spot and the circle were still there It seemed to me that the gloves had been washed in a regular washer, rather than being dry cleaned. I have never heard of a dry cleaning process which results in severe shrinkage. I called Sparkle and asked them how the gloves had been cleaned, and they insisted they had been dry cleaned. They suggested I bring the gloves back to see what they could do, but the gloves are so far gone, I'm going to throw them in the trash. My experience suggests that this business is not competent at cleaning suede. read more

I had some work done with Sparkle Laundry in Salem recently! When I dropped off the garments,the Man was friendly and professional! However when I picked up my clothes, there was an older women at the counter. She didn't greet me and was very cold toward me, as if I was a nuisance. She counted my money payment as if she where angry! Hey,i don't need a band or flowers, but when you enter a business, you deserve kindness! I won't return! read more

Whatever you do, don't pay these folks with a credit/debit card. Apparently they take that as an ok to keep your financial info and charge you at will. Alterations were awful and don't hold up. I informed them of one piece specifically and they took it to re-alter. As a consumer I would think they were doing this to rectify the issue but nope they charged me for a second alteration. Many pieces came back ripped and appear to have been torn in their wash. Beware! read more

I took an authentic Burberry coat in that I bought on eBay. It was dirty, stained and disgusting! Actually I took 2 in... If I didn't see it with my own eyes I would not have believed it! It looks brand new! Stains are gone. The finish of the material is flawless. It really looks new. Both coats look same as new! They both had antler leather closing toggles too. The price was beyond fair. Don't believe the negative review. They offer a great service AND great value. I know other dry cleaners would have charged $25-$30 EACH. Not Sparkle. $16 a coat. A bargain. One happy customer! read more

Sparkle Laundry & Drycleaning - Burberry duffle coat. Was disgusting. Bought on eBay. Like new now. - Laundry Services Near Me - Salem, Oregon

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I've been taking my uniforms to Sparkle for dry-cleaning for over a year now. All of my experiences have been positive, including one time when I had a small rip in one of my pants. Sparkle stitched it up as good as new for a reasonable price on top of the dry cleaning. Knocking off one star since they're hours leave a little to be desired and you have to ask them to expedite cleaning if you need your stuff in less than 4 days. Overall, I'm very happy with them. read more

I would not recommend this cleaner to anyone, they are not very good with fine linens and specialty items, infact they sent delicate personal items to an commercial cleaner when directed not to, and items were permanently marked. They have not done anything to resolve this issue except to say this is standard practice. Very poor customer service. read more

I called this place to get a price quote to have patches sewn on some Karate uniforms. I was told that they would call the seamstress and get back to me. Later that evening the seamstress called me personally and told me that I could drop the uniforms off on Friday and they would be ready for pickup the following Tuesday after 4pm in time for my daughters karate class. So I left the uniforms and never thought anymore of it. Went in today at 5:30pm to pick the uniforms up and they couldn't find them. They called the seamstress and she wouldn't answer her phone. So I tried calling her myself. Finally after 5 times of calling, I got a hold of her. She was really rude and told me she wasn't home and the karate uniforms were at her house. I kindly told her that I needed them within the hour and she told me, oh well, there's nothing I can do about it. We then called above her head and spoke to the lead manager who was really polite and trying everything he could do. Finally after half an hour we left the shop and I get a phone call again from the seamstress saying that the tag didn't say it would be ready by today. I was looking right at the tag they gave me that said it would be ready today after 4pm. I kindly told her that and she said she would have them ready by 7am tomorrow morning. Basically, this woman is unprofessional. I will never take anything back there again, even though they are the cheapest I found, calling around. read more

out of loyalty to sunnyslope dry cleaners, i hesitated to bring any dry cleaning to its next door nemesis sparkle. however, the wife told me to do it, and well... i simply do what she tells me to. to my surprise, they did a fantastic job. the workers were friendly, my dry cleaning was done on time and i was able to stop by love love for some teriyaki after picking up my clothes, which was a given when i went to sunnyslope. hard for me to choose between the two, but since they are like 20 feet away from eachother, i guess i dont have to... ill just use both! read more

Please do not go to this place unless you plan on paying $7 a garment. This place is extremely over priced and honestly did a poor job dry cleaning. Do your self a favor and go elsewhere read more