I had a very disappointing experience with Spark Center.
After completing a free consultation with a therapist named Mai, I was informed that I would need to pay out of pocket because she was not licensed and could not bill my insurance. Had I known that before scheduling, I would have requested a therapist who accepted my insurance from the beginning.
I then asked to be reassigned to a licensed therapist and was connected with Danielle. During our scheduling call, she appeared to be driving her car, and I could clearly hear road noise throughout the conversation. To make matters worse, she repeatedly called me by the wrong name while discussing my appointment.
When you're seeking mental health care, professionalism and attention to detail matter. Unfortunately, my experience left me feeling like I wasn't being treated with the level of care and respect I expected. Based on my experience, I cannot recommend Spark Center. read more