For years, I've had chronic sinus congestion. It was annoying during the day but it was causing…read moremajor sleep problems at night. I was getting 4-5 hours per night on average. I first tried an ENT chain practice in Shrewsbury. Two years and multiple appointments later and zero improvement. I even had turbinate reduction surgery which cost my insurance company $10,000 with zero improvement! I then found Coastal ENT and my experience was vastly different. Dr Josef Shargorodsky got right to the point and ordered a CT scan to see WHY I was congested, something the Shrewsbury practice didn't do. A few weeks ago, I had septoplasty surgery and while I'm still healing, I can already breathe so much better than before. This doctor delivered results, not bullsh*t. The entire practice Coastal ENT was great, too, down to the smallest detail, including the front desk staff to the surgical coordinator to the in-house surgical team. Every step of the way, I was made to feel I was in good, competent hands. I'm so glad I stumbled on Coastal ENT.

I read other negative reviews prior to visiting the practice myself but thought that I would have…read morea better experience. Unfortunately, that was not the case. I left crying, feeling as if my concerns were not addressed satisfactorily. The doctor that I saw was condescending and dismissive. I have never been treated by a medical professional in such a manner. Sadly, this experience has made me very apprehensive about seeing any of the other doctors in the practice. I have no intention of returning to see the doctor that I saw.

Sean Houston was rude, unprofessional, and would not answer the questions I asked…read more I have seen many doctors, and Sean Houston was one of the worst.

"Dr Mary" as she prefers to be known as, is a true professional. I've been seeing her for allergies…read morefor the past three years and although didn't agree with her on certain things, time has proven her correct. Not only does she know what she is doing, she has time to ask you how your trip went since last she saw you. Also she definitely has a sense of humor and isn't afraid to use it. So knowing her business, taking the time to listen to you, and ease in communicating with her earn her a five, period.

Dr Mitskavich helped my wife a couple of years ago. I went to see her to have my hearing tested 16…read moremonths ago. A third visit was in September 2016 due to a sinus problem which required a procedure in her Surgicenter. Dr Mitskavich is a wonderful doctor. She is a great listener and is compassionate about her patients. My care with her was outstanding. She helped me feel at ease. She explained the procedures I was to go through in a way I understood. I'm delighted to say my sinus condition has been treated successfully by Dr Mistkavich. Carl & Harriette Lefevre

I had my first experience with The Surgical Institute recently. They are very professional and…read moretheir staff are very well trained. I arrived on time and was promptly registered and moved to get prepped for surgery. I would recommend this out patient surgical center for any surgery or procedures you may need.

HORRIFIC! Zero empathy. Poor communication. Billing (specifically Darian and Patty downright…read moreNASTY. Ask your doctor for an alternate location.