While it was a nice atmosphere, their assurances of being able to recreate my past order fell far short. They advertise that they make all their juices "fresh". Sorry, but pouring a flavored juice from the big bottle you bought it in, into the little bottle with other flavors, is not what i consider fresh. They also tell you to shake well and let it air out to allow the flavors to fully mix. Wouldn't time spent together also do that? Like, say, prebottling your flavors so you can create a consistent product? My first visit went well, I found a few flavors I liked and had them made up. When I tried the sample of the "freshly" made juice, it wasn't quite what I'd hope for. The mixologist (apparently to be a qualified mixologist all you need to do is spend lots of the mixing the pg/vg juices, she said she had 900 some odd hours of mixing, whatever that means) did go and add more of the flavor I asked for and I left satisfied, assured that I could come back and she would be able to recreate my flavors. My disappointment came when I went back for a refill. When she brought out my flavors, not only were they the wrong colors, they tasted nothing like what I had ordered before. Believe me, I vaped nothing but until I ran out. I sent those bottles back three times and she finally brought the big bottle of watermelon that she'd been adding. The flavor I was trying to have her recreate? Honey badger. Which tasted like honeysuckle. Not watermelon. When I gave her the little sampler that was the exact match to what i wanted, she tells me that "that's labeled wrong". I explained that I don't care what it's called, that's the flavor I want. The fourth time she brought out my bottle, she added pear. Not even close. I should have asked for my money back since they make you prepay for your order, instead I let them know I wouldn't be back. If you like constantly trying new flavors, then this is your place. If you want to find a flavor and stick with it, you better look elsewhere. Despite their claims, I don't believe they can hold up their end.
Update: Thank you for the offer but I think not. I did not want to pay for the juices last time but felt pressured to do so because of your prepay policy. I did NOT ask for a variation of your juices. I tried the samples provided, picked two and once they were mixed up, they tasted nothing like the sample, no variations asked for by me. Did you miss the part about your employee telling me the sample was labeled wrong and that she could not recreate it because she didn't know what it really was? That the colors were completely different than the first batches? Because you mix them to order, I don't believe you are able to recreate the exact same flavors I enjoyed the first time. I spent twenty minutes giving your employee all of the descriptions for color and flavor difference that I tasted and saw and she was completely unable to fix them. The spearmint flavor I received the first time was green and was the correct flavor, the second was blue and only got bluer the more she attempted. It tasted like menthol, not spearmint. The first time I ordered the honey badger and it had a wonderful honeysuckle flavor and a golden yellow color. The second time it tasted of pear and was pink. She mixed it three times before she told me there's pear and watermelon, no honeysuckle. When I handed her the sample vial that I was trying to have her recreate, she tasted it and told me of wasn't honeybadger. I asked her to make whatever flavor was in that vial and what I got was more pear and pink color. And still labeled honeybadger, despite telling her that's not what I was looking for. I appreciate your offer but I spent at least 45 minutes working with her trying to leave with a good experience. I really felt like she was not listening to whatever descriptions I could give her to help her recreate those juices and I'd rather not go through it again. Most of the time I know what I want and need to spend very little time picking up my juices. I don't always have time to try them, wait for them to be mixed, sample again and wait for bottling. Heaven forbid, too, if there's only one person mixing juices and there are other customers ready at the same time. No matter what you do, someone will have to wait. read more