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    Space Age Credit Union

    1.0 (1 review)
    Closed Closed
    Updated 3 months ago

    Services - Space Age Credit Union

    Auto loan

    Business banking

    Business loan

    4 More Services

    Mortgage services

    Personal banking

    Personal loan

    Student loan

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    2 years ago

    Nothing but problems between depositing checks, answering phone calls and using their debit card. We are done. Switching banks. Avoid.

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    U.S. Bank Branch

    U.S. Bank Branch

    (7 reviews)

    I have been a US Bank customer in one form or fashion for over 30 years, starting with a bank that…read morewas acquired by US Bank. The Golden branch is by far my favorite branch. The people that work there are incredibly helpful and personable. In a day and age where "personal" banking is not really personal at all, this branch is the exception.

    US Bank cashed $8500 of fraudulent checks against my account, overdrawing it by $5000. The…read moresignatures are clearly not mine. I caught the fraud within 30 days. I reported it the instant I was aware of the theft. The checks were stolen out of a closed compartment from my locked car. They say I was negligent, and that's why my claim was denied. I have been a US Bank customer for about 15 years. I've loved US Bank: very friendly, good accounts, until I had the opportunity to interact with their Fraud Department. Worst ever! If you ever get your checks stolen, don't expect anything from US Bank. Here are some of the things they've told me: 1) Keeping checks in your bedroom is negligent. If someone breaks into your bedroom and steals them, you're liable. 2) Keeping checks in your purse is negligent. 3) Keeping checks on a counter in your house is negligent. 4) Keeping checks anywhere except a locked safe in your house is negligent. Of course, nobody outside the fraud department knows these policies (and they aren't written anywhere). I've asked a bunch of US Bank bankers (including some branch managers, and one assistant VP), and they all seem to think keeping checks in your car is fine; in fact some of them do. The Golden Branch Manager said she would have the claim escalated, claimed she did (it was of course denied), and then when I talked to the Fraud Department again, they told me it was never escalated. I guess the frontline staff isn't as nice as I thought either. So $8500 in debt now, I don't like US Bank as much. I wish they'd be as nice when you need them to be as when you're giving them your money.

    Space Age Credit Union - banks - Updated May 2026

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