I was a long term member of SFCU, along with my husband and children. I lost my job, defaulted on…read moremy loan and they locked me out of my account. They then drained the money from my childrens accounts to pay for my loan. Now my husband was calling the member service center for help with his account but the woman asked him a question he couldn't answer. I told him the answer and she terminated the call specifically because she heard me talking. We have abandoned our accounts and left sfcu. They have been a nightmare to work with and I advise you to not do business with this bank. To top it all off, the local branch manager won't let her tellers say happy hanukka bit insists on them saying merry Christmas

If I could leave zero stars I would. I was given a loan through this bank to buy a new truck from…read moreMcLaughlin Ford. I do not recommend this bank to anyone. They make it impossible to make your truck payment. Every month it's a different rule. This day in time I cannot make my payment online without depositing money into a savings account, which they opened for me to even get the loan, I don't bank with them so my savings is somewhere else. Also I cannot make the payment by phone. It takes an act of Congress to pay my payment. And Brittney is the most unsympathetic person I have ever spoken with. My first payment I went into the branch and you had to have a member ID number, all I had was my account number so I couldn't pay it. My point is this is a very difficult branch to work with.

I have had nothing but poor service from SAFE. Their online limits severely limit the use of my…read moreaccount so much I am still using my old out of state account. I am actively looking for a replacement financial institution and will close my SAFE account or maybe keep $5 in it just to make them keep it open. What a poorly managed credit union.

Been banking with Safe since 1986...moved several times and never changed membership. I use the…read moreShaw AFB facility and have always had service with a smile. Had to call several times during deployment to get an issue resolved and had no problem. I LOVE SAFE!

Made appointment over the phone got a reply. Confirmed appointment before heading in. They were…read moreshowing no appointment was available for me. I have to waiting 30 to 40 minutes. They finally see me, but with the manager being unreasonable and rude. The manager is unreasonable, even though you can show him appointment was made.

Talmadge Johnson needs to be removed. Expeditiously. He treats people poorly and is going viral all…read moreover the internet for his recent interaction with a customer who had great credit but was refused of the requested loan amount due to Talmadge saying he'd rather give it to customers who favor him or bring him cookies. What a horrible experience he gave the customer and caused unnecessary stress and pushback for absolutely nothing--literally just because he felt like it... there has to be some type of corrective action for this kind of behavior. I wouldn't recommend this location to anyone.