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    Southern Oregon Hot Bikes

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Southern Oregon Hot Bikes

    Motorcycle repair

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    3 years ago

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    Specialized Powersports - We work on both Motorcycles and UTV's!

    Specialized Powersports

    (3 reviews)

    After a ride to work, I noticed a past-bald patch on the rear tire of my motorcycle. Since I…read morerecently moved, I don't have any equipment to take my tire off. After calling around a bunch of places, Specialized Powersports offered the lowest price to replace the tire. After getting the new tire shipped in, I called them on the day of, brought the tire and my bike in, and they had it done within an hour. They even oiled the chain for me! They were incredibly nice. Though, did use some sarcastic humor to keep things light. But 10/10, I will come back to them again.

    I had brought my dirt bike here from a referral from Carlson's Motorsports, which was my first…read moremistake. Unfortunately, we don't have much of a selection of motorcycle service shops here in the Rogue Valley, so I took my chances. I had asked Justin at Specialized Powersports to please diagnose the problem on my dirt bike, and to call me with any updates. I had assumed that the float was stuck in the carburetor. Justin and I had agreed upon $100 dollars to diagnosis the issue, and that if it was something small, he would just fix it for the $100 dollars. Anything more than that, he would call me to see what I wanted to do. Two weeks go by with no word. I had left a voicemail asking for an update the week prior, which was never returned. I decided to go down to the shop in person to see if there were any updates. When I arrived, I had immediately noticed that my dirt bike had some brand new parts on it that I never agreed to. I asked Justin what the updates were, and asked if he had replaced anything on the bike. I also reminded him of our agreement of the $100 dollar diagnostic fee, and that he would contact me before charging any extra or replace anything. Justin seemed surprised that I had not been contacted since originally dropping the bike off, two weeks prior. He proceeded to tell me that the bike runs great now, after having replaced the carburetor, fuel lines, fuel filter, re-jetting the carburetor, and that we were just waiting on a new air filter before it would be ready. I personally, had just rebuilt the carburetor myself, along with replacing the air filter and a handful of other things that Justin knew about, before bringing the bike into the shop. I knew that he was trying to take advantage of me. Justin told me that "I wasn't in repairs very much. Under $300 bucks for sure." I was livid. I told him to immediately cease any further work, I did not want the air filter, and that I would pay him for the work that he did, but I'm taking the bike. It seems to me, that Justin was unable to track down the problem, so he either threw a bunch of new parts on the bike 'hoping' to fix it, or he is just another dishonest mechanic, trying to up-sale the customer as much as possible. I will never go back, and I highly suggest the same. I'd rather make the drive to a more reputable and honest shop. I'm surprised this place is still in business, with the way they operate.

    We Come 2u Mobile Road Service - Work on makes and models from custom painting to repairs

    We Come 2u Mobile Road Service

    (3 reviews)

    Jeff, you did my girl wrong, and it's not ok to take advantage of females. Imagine if she didn't…read morehave me to talk "tech" with you. Hate to say it, but the guys a hack as a mechanic. He might be a good motorcycle painter, I have no idea, because we didn't need a motorcycle painted. But, he doesn't know what a crankshaft pulley is, or how to work a floor jack to support an engine when you remove the side motor mount to swap a serp belt on a Honda in the driveway... He's just trying to get the trip charge and diag fee. I waited a few years before posting this, so if you can believe it, this is my more thoughtful, peaceful review trying to stick to the facts, and leave emotion out. The ones I started typing two years ago were more scathing. Want more details? Read on.... My girl's car broke down near Medford. Symptoms were a loud noise like a screeching belt, and smoke from under the hood, and a bunch of lights came on on the dash. I'm a shadetree mechanic, but I was in Florida, unable to help, so I went to work trying to find a competent mechanic. Obviously I knew it was a serp belt related issue. I called him, and he talked a great game on the phone! We discussed that it could be as simple as a bad belt, or possibly one of the accessories (Alt, PS pump, water pump or tensioner) locked up causing the issue. I understood. Of course, Honda has the serpentine belt setup where you have to remove the motor mount to install a new belt, and I get it. We discussed this (because I brought it up), and he said it wouldn't be a problem. He said there was a charge to come out and look (maybe $240? - some of that for travel expense), and then he could give us a more detailed estimate once he got his hands on it. He confirmed he has lots of parts suppliers so once he got it diagnoses, he should be able to get 'normal' parts same day. I get it, you don't know what you've got until you get into it. I gave the green light for the diag, and asked him to call me when he got there so I can make the call. Long story short, he came out, cut the serp belt with a knife (he didn't think of cutting it off - I had to ask him to do it), spun the acessories, and said he didn't feel any issues with the accessories, but he couldn't be sure there was not a problem with them (fair). After cutting the belt he said the Alt, water pump, and PS pump turned easily, and the tensioner had a little play but he didn't think it was a major issue.Where I knew he was a hack, is he said he thought the issue was the oil pump pulley. Reason being, it was the only pulley he couldn't turn by hand. I was like.... "Do you mean the ... CRANKSHAFT?". He's like, yeah, the one that drives the oil pump. Still thinking he's competent, I asked him if it would turn with a socket, and if it turned smoothly.. He's like "I don't know I tried to turn it by hand.. Lemme try with a socket". He said "yeah, the oil pump pulley does turn with a socket... ". I'm like "Is it turning smoothly, or does it feel 'chunky'?" (I've figured out he's clueless, so I'm treating him like a 10 year old with a ratchet..) He says it turns smoothly.... That's when he told my girl he wouldn't be able to put it back together because he'll need a lift to install a new belt on account of the engine mount.... Man, I could do that **** on my back in the driveway with a $20 Harbor freight bottle jack! If I wasn't thousands of miles away... He recommended she have the car towed to his "friend" that has a full shop with a lift to install the belt. Yeah, no thanks. So, He understood the job clearly, We discussed the specific issue of needing to remove the motor mount to install a new belt, and that was the reason he gave for not being able to do anything more than cutting the belt off with a darn knife and spinning the pulleys by hand. NOT TO MENTION, HE DOESN"T SEEM TO KNOW WHAT A CRANK PULLEY IS. To his credit, he was extremely effective at confirming what I told him on the phone, and making sure that my girl's car was LESS able to move under it's own power than when he arrived, and fleecing her out of a few hundred bucks. I bet he gets a lot of "trip charges" and his friend with a real shop gets plenty of referrals. I've worked in the auto industry off and on for many years, and every painter I've ever met ain't right in the head. I think it's all the fumes. This one's no different. Total joker. If anyone really understands how to wrench, I expect all the things I've said will be a fun comical read. For us, it was just a waste of time and money. That's why I never trusted mobile mechanics. There's a reason they don't have a physical shop. I was going to let it go, but my girl asked me to post a review because she said I write good reviews, and she was worried other females might get taken for the same ride. The summation of this saga was we got the car towed ($$$) to another mechanic, who put a new serp belt on the car, and it drove 4000 miles to FL with no more issues....

    Very quick arrival very knowledgeable and works with you! I'm so glad to have had the opportunity…read moreto go through wecome2u road service fixed my problems and had me on my way in 30 minutes or less thanks Jeff .

    Southern Oregon Hot Bikes - motorcyclerepair - Updated May 2026

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