I would give zero stars if possible. It would take a week to write everything we experienced with…read moreAndria. As background to the below, we bought the largest package Andria offers. We ultimately paid her a retainer of $1,855, one $861.25 payment and one $871.25 installment for $3,587.50 total. After we hired her and started coordinating with caterers, bakers, party rental providers, florists, etc., we were told on multiple occasions to watch out for her as she can be unreliable and unprofessional. However, we stayed optimistic as our first impression of Andria was still positive. Our first hand experience with the unprofessional side of Andria occurred during an early meeting in the planning process. After a 20 minute walk to our agreed upon location, I waited for her another 20 minutes before then calling to confirm our appointment. It was at that time she notified me she would not make the appointment and forgot to inform me she was sick. Our expectation was the next time we saw her she would be apologetic of her oversight. Nope, didn't even acknowledge it had occurred. At this time, I began to get nervous and, as you can imagine, as a wedding planner the last thing you want to make a bride feel is nervous. Fast forward a couple months to about a year before the wedding. My now husband and I decided to change our plans and have a small wedding at our house instead. Since the revised plans would not require much advanced planning, we asked if she could instead help only on the day of the wedding. She said she would have to charge us at least another installment for this service. Given how much we had already paid her, we thought if we paid her anymore it would have been close to a full package price. So we told her no thanks let's go ahead and cancel everything. We agreed she would cancel everything for us, and she would return the full $2,700 deposit we paid for rentals, flowers, etc. If you need to get your hard earned deposit money back from Andria, good luck. Every imaginable excuse occurred as to why our $2,700 deposit could not be returned: Her PayPal is down. We asked her to mail it. Her assistant was supposed to have mailed it. My husband said he would drive to her office to pick-up a check. She's now out of town. After a few months of this back and forth, she began to not answer her phone and avoid us. After four months, we contacted a lawyer. They agreed it was time to send a letter. Before we spent money on legal counsel, I decided to go public with our issue and reach out to her via social media. I left comments on her various social media platforms asking her to get back with me regarding our deposit. After almost 5 months she finally returned our deposit. However, she had to return it in two installments as she did not have the full amount. What she spent our deposit money on, we don't know. It gets worse. A month before our small house wedding we get a call from one of the hotels we had originally blocked rooms with asking if we still needed our room block as no one had reserved rooms under our name. We notified the hotel we canceled that larger wedding a year ago and asked if Andria had notified them. Andria had not. Per the original contract with the hotel, we were now on the hook for the block of rooms given we were now less than 30 days away. This put under added stress during the weeks leading up to our wedding trying to fill a block of rooms we didn't need. We ultimately had to come out of pocket even more to cover this oversight by Andria. I wish I had done more research before hiring her. I wouldn't recommend her, terrible experience, close to a nightmare.

Words cannot express how special, beautiful and memorable Ms. Renee and her staff made my dad's…read more80th! She was very attentive, intuitive and helpful from the beginning to the end the event. This is a top notch venue and she is first class all the way! I can't wait t have another event there!

From the owner: The Fountain South offers event and wedding packages. Our outdoor venue and event halls are perfect…read morefor any celebration. Book your next celebration with us!

I really enjoyed having Charese as my wedding planner and florist. I was so behind in the planning…read moreprocess when I reached out to Charese. Within 2 weeks she had my major vendors booked! And her floral arrangements were stunning! The venue already had a lot of character, so the groom and I wanted a simple decor that complemented the space. Charese really listened to what we wanted and delivered. And the floral arch she designed was impeccable! Guest raved about how beautiful everything was. Charese was also very professional. She was always direct and honest with me during the planning process. And she meant business on wedding day! One family member shared with me how impressed she was by Charese on how well she kept the day structured and flowing. And I cannot forget to mention Charese's assistant, Angela. Angela was AMAZING. She was my right hand woman on wedding day going above and beyond. Angela literally sewed one of my bridesmaids into her dress! Charese and Angela make an unstoppable duo. I would not have gone with anyone else. I highly recommend!

I DO NOT RECOMMEND. Had my son's bday party there and had to start 30 minutes late and pack up 15…read moreminutes early because they scheduled back-to-back parties. My son never got to do the wall climb which is what he was looking forward to the most becasue there wasn't enough time. Tim never showed up until the end of the party and never responded to my texts. In additon, I sent him an email about our awful experience and never got a response. The staff that was working the party were teenagers on their phones, rude, lazy, and clearly did NOT want to be there. And they were dressed very grungy. Even the guests were commenting on their behavior. And the bathrooms didn't work! The kids had a decent time, but I don't feel like I got my money's worth. I DO NOT RECOMMEND.

I booked the place for a family reunion picnic and 2 other venues for a family reunion in 2020…read more Then covid-19 hit. The other 2 venues allowed our deposits to remain the same and reschedule the events for no additional cost . The River Boat said they didn't give refunds, but we could use it when we got ready to reschedule the reunion. The Meet and Greet venue did the same thing. Maple Grove was quite different. We paid a $1,000 deposit , and the owner wanted us to pay $500 for 2021 to reschedule and pay $500 again in 2022 to reschedule. So the owner wanted us to pay him an extra $1,000 just because we requested to postpone for another date due to a pandemic that was killing people from our original date in 2020. If I could rate them lower than 1 star I would, but long story short , our reunion is now rescheduled for next year 2023 . Therefore , we had to cut our losses before they it worse. The owner was paid $1,000 deposit for doing nothing at all but upping the prices even more. I had to go back to what I know for our family reunion picnics, Canale Farms which is the best venue for picnics ,and the family is very professional and follows up with phone calls and text unlike Maple Grove 's owner. All you need to do is pay the cost and show up at Canale Farms. Some of my family members wanted to change our venue. Unfortunately, I chose Maple Grove which was going to cost us more than Canale Farms ( food, entertainment, decorations, etc.) and the owner still had the nerve to ask for an extra 1,000 dollars due to rescheduling due to covid-19. I totally appreciate my other 2 venues for being fair and professional with the rescheduling of our 2020 Family Reunion during these trying times of the pandemic. You live and learn. What goes around comes around. What goes up must come down. I know these were the owners rules, but I just wanted to make people aware of the owners business tactics. A lesson learned with my family, don't fix what's not broken. I would not use this facility for anything or recommend to anyone. Use it at your own risk. I just like dealing with business owners who are professional and fair. This is my point of view and others may not feel the same.

Ms.Chauntay was a awesome decorator/coordinator of our wedding. Everything that I wanted, she made…read moresure that it was there. Anytime I was stuck on something, she is always there with answers to my questions and basically fixes everything! Our day wouldn't have gone the way it did without Ms. Chauntay! We love her!!