I came to St Anne's in an ambulance I went from the ER to the ICU and after they stabilized me went…read moreto hospital room Everyone and I mean everyone has been caring and considerate as well as accommodating to all of my needs. I'm not going to lie I was scared when I came in and the warmth and sincere caring of all the nurses and aids and support team members made me feel cared for and safe Thank you to all of the doctors and nurses(to many to name) in the er icu and 3rd floor for taking such good care of me special shout out to the phlebotomists who get no love but have a critical Job to do!! God bless you all

RN on St Catherine's with Angela Stanton in charge... BIG mistake. Favorites were played beyond…read morebelief, day shift trainers not helpful and major gossip. No support for anyone. Said manager up and left when Covid hit, claiming an "injury". This nurse left.

Our family has been bedside here at the hospital sharing Pepere's last moments with us. We have…read morevisited, stayed for the last 4 days and the staff here have been incredible. The first couple of days he was treated on the second floor and has since been moved to the fifth. We are a big family and the staff have been so accommodating and welcoming while doing their already busy shifts. This is a difficult time but we have been blessed to be here, thank you!

My experience started out so positively and I felt truly cared for and then it devolved into…read morehe said/she said between doctors and nurses that left me lacking any clarity and feeling stressed and overwhelmed and alone with a serious ongoing medical issue. I have gone to Charlton with many different concerns and always thought I was making an intelligent decision in doing so. I no longer believe that to be true. Their nursing staff was attentive but lacking the ability to be an advocate for patients; the general handling of the whole person was lacking. They created a huge stir around an issue i was not even being seen for, and then when my stress was at its highest they discharged me without vital prescriptions they had promised. I'm so disappointed and alarmed in their utter disregard for my well-being.

You always hear that St.Lukes sucks...usually someone's aunties cousins brother had a bad…read moreexperience that leaves a bad taste in your mouth. I will say over the years this hospital has evolved. I walked into the ER with some of the worst abdominal pain I've ever felt in my life. I was put in a room within 15 minutes, vitals taken, and waiting for a nurse. The wait was no more than a half hour. I explained what was going on and she said the doctor would be in to talk with me, the wait on the doctor was 10-20 minutes that felt like forever because I was in so much pain, but looking back I am grateful To have been seen as quickly as I was. We ruled out things with imagining and blood work, ultimately we found what was going on and I was in emergency surgery shortly afterwards. Both the ER staff and surgery team that night were so compassionate, understanding and informative. Despite it being midnight they even let my fiancé come see me for accouple minutes before and after the surgery, they were showing her the same level of compassionate and care they showed me. Plus it was helpful to have her answer some questions for me as I was sleepy from pain meds. I deducted a star for the nurses in the unit I was staying in after my surgery. The overnight staff were great, and made sure all my needs were met, including water blankets, helping me in and out of the bathroom. But the switch in staff in the morning wasn't the best. I was discharged with no clear aftercare instructions , I had to ask when I could return to work as she excused me for just the day I had surgery, and then had to walk out to the lobby after having surgery with no support, but to be fair maybe I wasn't vocal enough about my needs I was just ready to Get out of there.

Was seen at urgent care Lakeville diagnosed with Covid, flu and referred to go to St. Lukes for…read moreheart concerns. -upon checking in at SL we were almost immediately brought back to get EKG and more blood work done- because we mentioned the heart concerns. - 2nd hour we were brought up to reception to discuss payment. $300 co-pay. seriously? no care has been done yet. - 3rd hour they brought us out back to then do an x-ray. then back to waiting room again. 3 hours hanging out with covid and flu with everyone in waiting room. having trouble breathing and exhausted. -4th hour still waiting in waiting room. went up to desk to see if the forgot about us. -5th hour brought us out back again for more blood work..? then back to waiting room. -6th hours back up to reception to see what is going on after watching everyone come and go. reception went out back and they immediately brought us in. RESULTS: Hey, you have covid and flu and possibly something with heart. Schedule an appt with cardiologist. and here are a few scripts for your covid and flu. Dr. we seen says- "please leave a review regarding your concerns or things will stay the same." So that is why i am leaving this review. Sorry St. Lukes your still a joke Tax paying , health insurance paying, hard working and this is the quality of care we get. Your truely

I want to sincerely thank the entire staff at this hospital for the care they gave my mother during…read moreher final days. She was treated with kindness, dignity, and compassion, and our family will never forget it. Originally she was supposed to be transferred to Rhode Island Hospital because that is where her doctors were, but there were no beds available. Looking back, I truly believe it was a blessing that she stayed here because the care she received was wonderful. I especially want to thank Amanda, Victoria, and Sheila, and all the nurses and staff who took such good care of her and were so kind to our family during a very difficult time. From the family of Dorcas (Room 3.70, Bed 2), thank you from the bottom of our hearts. We will always be grateful. May God bless you all.

My experience cannot be rated I wrote a poor review for the…read morelack of care my mother received in the emergency department After waiting 71/2 hours we walked out She just got a bill for $125.00 because they checked her in and took her blood pressure UNBELIEVABLE!

Dangerous here. Hubby was there for three weeks. They put him on medication to sedate him, and he…read morefell and required for stitches. Didn't even bother to tell me till the next day. He was assaulted by a fellow patient, they wouldn't document it. I could go on and on and on. The staff is meh at best. Two nurses stood out. Someone named Barbara and someone named Agnes on the geriatric floor. Everybody else? Needs an attitude adjustment.

This business needs to be checked out. Not very good as I see them. Terrible help in trying to…read morereach a loved one.

Doctor Clark Chen is so compassionate and caring!! All his staff as well. Was such a pleasure to…read morehave them on my wife Susan's corner!! They made a great impact on the cutting edge "Gamma Tiles". So thankful for the skillful transition from the progress of my wife Susan. I believed the saved my wife's life. Kept me informed every step of the way. Can't express the full gratitude that have! Unmatched Care Susan received! As a former EMT, I've seen a lot of Hospitals, But this the best patient care I've ever seen. THANK YOU ALL!!

If you don't love your loved ones and don't care if they die due to neglect, then send them to…read moreRhode Island Hospital. Otherwise I would advise you to take your loved ones anywhere else. I can't believe the experience we have had with the staff at Rhode Island Hospital. Very disturbing and disappointing. They almost killed my mother three times due to neglect and each time they had to put her on a ventilator. We will never ever go back to this hospital in fact we didn't want to go there in the first place but the ambulance driver refused to take her anywhere else. We are very displeased with the care our loved one has received

I've frequented Newport Hospital for specialty care referrals and unfortunately on an occasion that…read morerequired a visit to the emergency room. Each time went as well as can be expected and I would return if the need arose. Parking is generous. Emergency room parking has a lot closer to its entrance. General parking is across the street and I had no issues. If full, there is some street parking in the surrounding areas. If you've never been to this hospital, you must show a government-issued identification card. The receptionist will take your information so that the next time you visit you can simply just give your name and proceed to your appointment area. Homemade masks are not allowed. If you're wearing a cloth mask, one will be given to you that meets their standards. You can wear one or both but mask-wearing is mandated inside the hospital at all times. The nurses and other workers I came into contact with were very helpful. On my first visit, I got lost and someone actually walked me all the way to the area I needed to be in without feeling like I was taking them away from something. My ER visit was a smooth one. I did have to pass through a metal detector so that was the only odd thing. I get it, at some point, something has happened to make it a necessity to do things a certain way. My entire ER visit was a little over an hour from check-in to discharge. They even had cable in the room I was placed in while waiting. I just knew I was gonna have a nap while there...nope! Things progressed in a timely manner and I was on my way. If needed, I would choose service at this hospital based on my positive experience.

My aunt who is staying in turner 4 called me to let me know for the past 30+ minutes she has been…read morewaiting for a nurse or someone to come to her room. She is 81yo with a serious health condition. She just needed help to get to the bathroom. I called the hospital was transferred to turner 4 and spoke to whoever answered the phone. I explained what the situation was, I asked if someone can fix my aunts call button. They asked who the patient was, and I told them. The woman said, "oh the light is blinking, it's working. We have a full floor and it's been busy"... I didn't want to lose it on the phone so I simply said she needs assistance getting to the bathroom. I think that crap excuse on the phone made me realize they are not hiring professionals any longer. Nursing and customer service has taken a real nose dive in the past decade or so. I wonder how many older patience are laying in urine and feces because staffing is too busy to check on them in an appropriate amount of time! I hope my aunt doesn't push the call button and it be a life and death. Nothing but negligence in that hospital. Have the ambulance take you to Miriam. They really look after you.

They take walk ins. You do not need insurance to be seen. Nurses were very nice and detailed. Free…read moreparking lot across the st.

Tight visitor parking but free!…read more I had no idea there were visiting hours! (Note: I would understand a nighttime cut off.) FYI: 10am-1pm, 4-7pm. Luckily when I entered to visit someone, it was 3:40. I did have to wait about 15 minutes in line to register with the lobby staff as a visitor. Standing in the line, we were next to the exit door that kept swinging open and getting hit with bursts of cold, January air! I have to say, this was a terrible system. Also, apparently kids under 13 can't visit. My 13 year old was with me and I would have been really upset if I found out after standing in line. This was not posted anywhere but apiece of paper handed to me at the check in station. There is a waiting area. Someone alerts you once it hits 4pm and you can then go and visit. I have to say, I disliked the process. It was clearly posted on the patients door that I needed PPE equipment to visit. The nurses station quickly set us up for success. KUDOS to Miriam. About a year ago at a nearby hospital this was the case with my father but nothing was posted and I found out AFTER I had already been visiting with him! The Nurse we had was well liked by our patient but I found her to be a know it all. Telling my daughter what her pathway to college should be. (Not nursing either.) She also didn't get the message we were visiting and just stood around and took up a lot of our patients time. Keep in mind, we offered to leave to let her do her duties but she rejected. It was mostly standing around and being a part of our time. Overall, our older family members really prefer Miriam. I did think the room was very clean and the floor we were on was quiet.

This hospital sucks so bad. ON 5/21 at 6pm, went to the ER because I passed out three times. The…read morenurse wouldn't triage me into a room but left me to sit in the general waiting area. I left after 10 minutes because I saw I would be there probably 12 hrs. They wouldn't estimate my wait time. The nurse told me there's 8 different triage areas. But wouldn't tell me which one I was out in or how long I could be waiting for even though I asked. Just a rough estimate would have been fine. But nope. And there is ONE nurse triaging all the patients. That is insane. They all act like it's a big fkn party. There must have been 75 ppl in the waiting area and about 35 more in line. And they have ONE NURSE. AND SHE TOOK HER SWEET MERRY TIME. SLOW AS A TURTLE. The ER and hospital throughout is like a 3rd world country. Absolutely unacceptable. If it turns out that I have a heart attack or major heart issue, I am suing Miriam hospital. DO NOT GO HERE. GO ANYWHERE ELSE BUT HERE. They should be ashamed. I saw plenty of illegal immigrants in there for the sniffles. And those of us with major health concerns have to wait 12 hours. Get your shit together.

Takes forever to get your report. Even docotors are…read morediscussed with the time delay. Patients are waiting for medical issues to be diagnosed, so treatment can be may begin.

Went to get an Cat Scan early in the morning... They were…read moresupposed to be open at 7am, but when I got to the door, all the lights were out. I walked in and asked if they were open, someone then came out and greeted me. Good thing is they have free parking right in front of the building which is very convenient. The staff that checked me in did not seem very friendly nor customer focused....I really felt like a Number....not a patient needing care. The actual CAT SCAN was quick and easy.