Do not live here unless you want to be overcharged for everything. Water usage is a rip off and…read moreover priced. Do not expect your deposit back because they will make sure to charge you something to keep it. I lived here twice and they always seem to screw me over someway or another. THIS IS NOT LUXURY APARTMENTS! Ghetto down stairs people constantly smoking week and are loud. Mold growing on all window seals, noisy Freeway and get ready to clean up mold on every window and sliding glass door. I swear this mold kept me sick. Expect your vehicle to have dings all over it because people her don't give a damn.

I lived here for 3.5 years. It was a great experience over the years I never had a request that…read morewent ignored. The maintenance team were on their job when needed. I felt safe at this community and it was quiet. The location was great as there are eateries and two grocery stores within walking distance. I never had a bad experience with management, they were professional and responsive. I moved due to out growing my living space and I couldn't wait for a larger apartment to become available.

Very homey and quiet. Staff is friendly and maintenance is superb.read more

From the owner: Don't hesitate to call Heritage Square Townhomes in Waxahachie, TX. We are committed to your…read moresatisfaction. Call us today.

My experience at Living Oaks Apartments has not been pleasant all. Moved in April, 2023. First…read moreweek there upstairs neighbor waterline on the their toilet broke and flooded my bedroom to the point that part of the ceiling caved in. Some of my Living Room carpet got wet as well. While discussing this with Alice, the office manger, she said to me with a frigid face that they were not liable and I needed to file a claim with my Renter's Insurance. I slept on my couch for about two weeks while repairs were being made. I was never offered any accommodations by her or Ms. Debbie her Supervisor at the corporate office for my inconvenience. At least the carpet contractor offered me a gift card to my favorite restaurant because he did not get the carpet installed on the day he said he would. In addition to all of this, the same upstairs neighbors were disruptive disturbing my peace. One guy was playing his guitar with his bedroom window open for all to hear. Mentioned it to Alice. A while after that they started what sounded like slamming objects on there floor, my ceiling making excessive noise after curfew. I called the police. You would think they got the message. Thirdly, he had company on the patio after 10pm talking loudly. They were leaving their stinky trash bags in front of their door for days at a time. This is just a few legitimate concerns I brought to Alice. In return she said to me, what do you want me to do, put them out? My thought was "yes"! If you cant respect your neighbors you need to be put out. She questioned every thing I said about them as though I was lying but believed him when he said, the noise was his two year old niece running around and I was suppose to believe that lie. Living in these Apartments has been a horrible experience for me. I deeply feel like Alice has been bias against me for holding her accountable. In conclusion, this review is lengthy because Ms. Debbie at the corporate office condones Alice's lack of moral integrity. So I had to share my experience with the public. Ms. Debbie has been avoiding my phone calls when she did call me she lied and said she was in a meeting and would call me back. That didn't happen. The disrespect to me as Patron is wrong and unacceptable. Anyone thinking about moving in these apartments think twice. When it comes to them being at fault for damage to your property they will not take responsibility. Nor penalize unruly neighbors.

Sophia a great property manager !! She gets things done , she is professional and kind !! I had to…read moreredeem this apartment complex because a lot of the problems were not in her control !! Any future resident would love this apartment home --come check out the grounds are always polished, the gym is always clean and the pool area and greeting area is always TOP TIER !! Thanks Sophia for building this property up to higher standards due to your managerial experience !!

McKenzie Stewart the Leasing Agent with Oxford at Crossroads has done such an amazing job on…read moreeverything! So we needed a property between Dallas & Waco and Austin for the rest of this year in between moving homes, work etc, and from application, processing and move in today she really went above and beyond throughout the entire process! McKenzie always let us know the status & any updates for everything, checked to make sure if we needed anything & was personally available on Saturday when we picked up the keys for the new property! Please make sure to reach out to her directly if you're considering moving to a property about 20 miles south of downtown Dallas she is a great asset for the property and helpful throughout the entire process!

The apartment complex is kept clean, quiet and any maintenance issues are addressed immediately. I…read morehave recommended this complex to anyone who asks at work.

DO NOT MOVE HERE, THEY ARE HORRIBLE AND DO NOT CARE ABOUT ANYTHING! We have been having issues…read moresince day 1 of our move in. The unit was DIRTY and not cleaned or properly "inspected for move-in", the property manager swore up and down that it was clean and safe to move in; MAINTANANCE SAID OTHERWISE AND AGREED WITH US. The blinds were broken, mold inside the freezer, storage bottom part of oven was broken, the ENTIRE toilet was not installed right and was lifting from the caulk, the bedroom door was off the hinges and wouldn't close and coming apart from the bottom, there was a blunt inside the closet ashed out, the caulking in the bathtub was cracked and we had to call maintained to unlock the A/C unit. and it took them 2 months to fix it all, and the bathroom is still cracking. the original unit we applied for they called 2 days before moving in and said, "it's not ready due to the foyer, but we can move you into a similar one that is ready for your move in". that was a LIE. and only the $80 amenity fee was removed, some BS along with management and the community These apartments are OVERLY OVERPRICED for the condition and environment. Now ac isn't working going on day 2 and they are in no rush because it is not over 80 degrees out. since having to get a hotel to spend the nights until fixed, there is no compensation or any amount deducted for our rent. TRAH ASS APARTMENT COMPLEX DO NOT MOVE HERE.

I would not recommend living at this apartment complex. For the cost of rent, the property feels…read moreoutdated and poorly maintained. Maintenance requests take forever to be addressed--if they even show up at all. For example, I had a leaking window when it rained. Maintenance came out, removed the pane, and supposedly replaced it, but the leak continued. This not only caused humidity throughout the apartment but also made air conditioning and heating costs much higher. On top of that, the refrigerator constantly leaked and was never fixed. The "gated community" claim is misleading because the gates are always left open, offering no real security. One of the pools stayed closed the entire summer despite being told it would be repaired before I moved in. Security is also a major concern--first my boyfriend's car was stolen, and later my vehicle was stolen while living in this property. While the office staff was nice, my concerns were not escalated to the level I expected, and with only one camera covering the office side, much of the property is left vulnerable. Even after these thefts, the gates were never repaired to prevent further issues. Overall, my experience living here was unpleasant. The complex fails to address basic maintenance and security concerns while charging a premium price. When I tried to end my lease early due to these problems, management still required me to fulfill the lease despite their inability to resolve many of the issues. Save yourself the frustration--this is not a place worth living in.

The complex (like any) has it's issue. However, the maintenance team is the best I've ever had the…read morepleasure of knowing. They're always on top of issues, often even sacrificing their own days off to attend to residents issues. Chris and Will add a sense of community to the apartments that is rare to find these days. I'm thankful we have such a friendly and helpful maintenance team.

Best part about living here is the maintenance team, Chris and Will. They are extremely friendly…read moreand my dog gets excited every time she sees them. They Love to give treats and make friends with all the dogs.

New owners took over in January of 2022 and ever since then things have continued to get better!…read more New management responds to concerns right away and everyone is super friendly. I would definitely recommend this place to a friend.