Last year I would have recommended these apartments. This year? Not so much. The new company, Greystar that took over from Camden is just not as great. I'm not even sure where to begin.
Camden always went above and beyond-- from their management team, office staff, maintenance, and just the way the complex looked overall. Communication was always 100. Someone always answered and was available. They always returned calls and was on top of things. Maintenance was always quick, and the community was always clean.
Recently with the change of management to Greystar has been a true let down. All of the staff are new and just not as great and personal as the last. Constantly having to make call after call to try to get in touch with someone. As for the property manager? Good luck getting in touch with her, much less a return in email. Sending emails and rarely getting a response. Lots of talk with little action. False advertisement too. They promise a $500 referral check if your friends move it... ha, good luck with that. My friend moved in beginning of June and it's now almost September. Have I seen a check? Nope. Does the manager know anything about it? Nope. Has she made any efforts to find out? Probably not.
As for our valet trash guy? Not friendly at all. Shows up early before 8 almost everyday and will collect trash.. sometimes won't even come back around for your trash AT EIGHT like they tell you to have ready. He's extremely rude honestly. Doesn't even pick up all of your trash. You break down boxes and sometimes he won't even pick it up.. for instance a pizza box. How much more can you break that down? You have one job-- pick up our trash because that's what you're being paid to do, but can't even do it.
This place is a joke and I can't wait for our lease to end honestly. So over it. Really disappointed how a change in management changed everything.
Oh, but to end this negative review with some positivity: our maintenance supervisor Roger is amazing. Always has been. 5 stars for him. And our leasing agent Abram is great too. Always extremely nice. read more