I've used Blacks gutters on three different projects. Excellent work! They matched colors…read moreperfectly. On time. Extremely professional. Quick and quality work. They guarantee their work. Reasonably priced. These guys are the best in the area in my opinion. They won't let you down.

Sage Heinz just completed by far the most thorough chimney sweep we've ever had. From cleaning…read morefrom the top of a two story roof to the scrubbing and cleanliness inside. Sage was top notch and I highly recommend him for all your chimney and fireplace needs.

PRO-fessional. Eron not only did an excellent job, he was a joy to be around…read more Thank You!!!!

Eron is the epitome of a professional. Called and asked if he could come a day earlier (!! Of…read morecourse!). Even though I told him he didn't need to put a rug down, he insisted. This is the second time we've used him and we couldn't be happier. We waited a little too long to have the chimney swept and it functions so much better! He always cleans up when he leaves. Wish all contractors had his skills and ethics. You cannot go wrong with using his services. And if you are a single woman, no worries. Sometimes I'll wait until my husband can be home because I get nervous being alone with a contractor, but no problem here. Feel comfortable calling him.

Ray is the absolute best there is in his field!! I cannot recommend him enough. I had a horrible…read moreexperience with a 5 star rated moss guy. I expected about the same when I contacted Ray. Boy, was I wrong!! He is on time, responsive, fairly priced, and works his rear off. Take it from a very happy and satisfied customer, hiring Ray will be one of the best decisions you ever made!!!!

Does an aweome job! Always takes care of our businesses right away when we call him. Couldn't be…read morehappier!

They were recommended by another company. Had them rebuild a fireplace surround and hearth. The…read moreproblem is that instead of constructing a standardized opening, they snugged it around the existing insert. Leaving me with a 22" wide opening that will require concrete cutting when I need to replace the insert. Didn't discover this till Falco's came out to do maintenance on the insert a few months ago. I told him Woody's had done the install, and he just rolled his eyes. Don't mind paying for quality, but they are certainly not it. I was unimpressed with the customer service and the quality of the workmanship at the time of service. I decided to let it go, because I just wanted to be done with them. When I discovered that I'll actually be out more $$$ because of them when I replace my insert, I had to speak up. BUYER BEWARE!!!!!!!!! Hey, Troy. Enjoy your "overall 90% customer satisfaction rating" while it lasts.

Gotta love it when the owner reviews himself and gives himself 5 stars. Troy Parker is positively…read moreclueless with what he is doing. He told me I could put two wood stoves on one pipe if the pipe was a 10 inch pipe. If I had used this setup, I would have most likely burnt my house down. He was extremely unprofessional when I questioned the work I was seeing (nails driven in like a 5 year old did it and a boom truck that had one foot half off the concrete pad) - told me to go drink a glass of wine and relax. His workers (who had been working for him for exactly one week) broke a huge hole in my basement wall as well as breaking a huge picture window that is going to cost a fortune to replace. He has changed the name of his corporation numerous times because owes money to the state of Washington for taxes. He has now made his wife the listed contractor on his new corporation, a foreign limited liability corporation. I had to have the whole set up removed and redone and am out approx $15,000. Stay FAR away from this shyster.

The only reason this isn't 5 stars, is I feel the parts were overpriced. Todd is timely &…read morecommunicates well. The furnace works, so barring any unforeseen issues, the workmanship is quality as well. I had him come out almost 2 years ago to give me some advice as to whether I should keep running this furnace or have it replaced since it's 20+ years old. He recommended I run it & repair as needed as long as there wasn't a catastrophic failure. His honestly, rather than pushing to make a large sale, was also positive.

I've been in commercial and residential trades for over twenty years and now and can attest that…read morenobody is perfect and there's going to be mistakes. What I have learned as a true measurement of a company, or individual is how those mistakes are remedied. After multiple issues and seriously sloppy work on a recent job, I have heard excuse after excuse and finger pointing all through it. It's very apparent that this company has no integrity, whatsoever. I could not in good faith ever hire Todd again nor recommend to any of my clients. Its very apparent through close observation that this company is only suited for service work and small pickup jobs and even then, I would seriously caution that.

Part 2: The day…read moreafter posting the previous review, I received another call from that Anchorage Alaska number (Tim). He told me that he saw my post and had no idea that Luke had done this. He and Luke had quite the showdown in the office. He wanted to make good on HIS estimate and would be out in two days. Upon arriving at my house he informed me that Luke had been fired and that they were doing an in-house investigation on him to see if he had been doing this for awhile. The company also discovered that Luke is the brother of the owner of a local competing chimney sweep business and that Luke might've been trying to way over-bid jobs so that people like me would go with his brothers company. Tim completed my job at a cost that was way below his original estimate. I appreciate people like Tim who want to take the time to make things right when there's an obvious wrong. Tim said that Ron (owner) was in agreement of his "fix the problem" attitude and this reflects greatly on the integrity of this company! I will NOW continue to use the services of this company and I hope that Tim gets a big fat raise for this! Tim definitely has a servant's heart and got $20 for his pocket from me for his trouble. Thank you Tim! Also, thank you to Ron! As for Luke (Where ever he is now), he can pick a cheek, pucker up, and kiss my ass!!!!!! It feels good knowing that I got an evil, greedy SOB fired by exposing him!

Service was outstanding. Kameron, was professional and thorough. Definitely would use them again…read more Which we have. Thank you so much

I have been having soot on my siding for the last few years from the gas fireplace Falco's…read moreinstalled for me. I took pictures a couple years ago and sent them to the service manager. He told me that was the way it was suppose to be. I have cleaned the siding myself or hired someone to power wash it for me. I I have it serviced by Falco's. I did the Preventive maintenance Oct. 23, 2024, just like I have in the past. After the Preventive Maintenance this year the soot was the worst I have eve seen . This year I took pictures and sent them to "Frost Fire Service" and asked if that was normal. He replied immediately and and said absolutely not. I made an appointment for him to come to my home. In fact I showed those pictures to my 101 year old dad and he took one look at it and said "Incomplete combustion". The owner of Frost Fire Service said, "your dad is right." He took my fireplace apart and showed me several things they missed or were doing wrong in their Preventive maintenance. Among other things: This is from Frost Fire's Annual Service and Cleaning: REPAIRED ELECTRODE SPARK CABLE END GASKET ON BOTTOM OF BURNER AT VENTURI TUBE, ADJUSTED MANIFOLD PRESURE AS IT WAS TO HIGH AT 4.9-IN WATER COLUMN, AND PROPERLY POSITIONED He also noted Because they did not use "BEST BUILDING PRACTICES WOULD HAVE HAD THIS TERMINAL CAP INSTALLED 24-IN BELOW THE VINYL SOFFIT INSTEAD OF 18-IN ESPECIALLY SEEING HOW THE NEAREST VENTILATION SOURCE IS 28-IN FROM CENTER OF CAP. He also suggested' "A VINYL SIDING STANDOFF ON THE EXHAUST TERMINAL SHOULD BE CONSIDERED". since it wasn't installed properly to begin with. I once more took pictures and the invoice with everything explained to FALCO's. I just wanted them to remove the soot this year because it was so bad and the tech caused problem.. Without looking at all the pictures I had or even coming to my home to look at it the service manager said it wasn't their responsibility. He said I should have called sooner. I clean the siding every year so there was nothing to see until after the stove was started and it accumulated like it did every year. The only time I am out where the soot is it is when I put my AC cover on in the fall and take it off in the spring. I turn off the gas fireplace every spring and have them service and start it in the fall In fact right after the service was done by them I called thinking the flame was too high. They emphasized it was done properly and if the service man came back there would be another service charge. I cancelled the appointment I made to have him come back because their answer is always "that's the way it is suppose to be and it was done right." Didn't need another $200.00+ service call. I notice a lot of other people have the same reaction from Falco's. All I was asking from Falcos was for them to clean the soot mess their tech created. I didn't want anything else. . i just want them to send someone out to clean my siding and soffit. There was a silver ling to this mess. I found Ryan the owner of "Frost Fire Service" that cares about the customer and does a thorough job for Preventive maintenance. I watched him just as I have watched Falco's tech. They were in and out and checked boxes they did things they didn't. I was a loyal customer for over 30 years with Falco's. We loved their nursery and they installed a free standing gas fireplace for us before. We got parts from them "thermo something". The pictures show all the soot on the side of the house and soffit, the soot on the windows of the fireplace that accumulated in just 6 months. It shows debris that shouldn't be there. burn from gasket that needed replace that should have been noticed. How the logs were placed by Falco and how they should of been place to avoid covering up "air holes?"

Wanted to send special thanks to Falcos for the great service they did repairing our gas fireplace…read more Collin and Ethan were able to track down the problem, had the parts needed in their van and got it up and running the same day. They explained everything to us as the work was going on - so no surprise costs like we've experienced with other companies.