Service was very good. First we decided to park in the drive up area and order from the self service menu boards. They were so filthy & disgusting, that I didn't want to touch the button to order. So, we pulled into the drive thru line & placed our order. The girl at the window was so sweet & accommodating. The food was mediocre at best. My son enjoyed his chicken strips, but said the fries & toast were cold. He enjoyed his chocolate shake. He said the honey mustard dipping sauce wasn't very good. The sauce is important. I had a burger w/tots. The burger was pretty good. The tots were room temperature & tasted like they were fried in old oil. I didn't like the flavor of the ranch dipping sauce. Will not return. read more

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Never had sonic always saw the commercials an wanted a nice shake, finally moved to where there is one close by and lord what a let down ! 20 min for two shakes! That come Out melted already what a waste better off getting one at jacks nothing special here master shakes my A$$ read more

Sonic Drive-In - Meh sucks - Burgers Near Me - Palmdale, California

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Horrible customer service! I thought I would give them another shot but this location is the worst in every state ive been to. I waited in line for since 9:10 pm(they close at 10pm) I get to the speaker to order at 9: 43pm just so they can tell me they wont take anymore orders. She said they are backed up 20 minutes. I said im already at the speaker and cant reverse , so I have to wait 20+ minutes just to get out of line and wont be getting any food? She didnt respond anymore. read more

Took 15 minutes to get our meal. Order was filled correctly. Server was pleasant. Good hearty comfort food and great with Bravery Kolby beer. read more

Does this place have a manager? I love the slushy drinks but this place is a mess. Never enough staff most of the ordering panels are broken or in poor condition. I tried getting the app to minimize my wait time but the app very rarely works. It takes your order and charges you but does not let you check in when you arrive. Very frustrating. read more

Sonic Drive-In - Ordering panel - Burgers Near Me - Palmdale, California

Look, the shakes are great! the food, great however the worst part is the wait time (this is fast food right?...) it took them 45 minutes for 2 milkshakes... if you in a hurry don't go to here !!!! Love the concept hate the amount of time it takes. read more

6/5/2023 10:30pm - To the lady with the Orange wig that was peeling and the guy with the durag that was covering up that push back, it's not the fact that you completely got our order wrong, or that halfway though us ordering you completely stopped responding vocally, or that after we ordered you guys looked into our car and started laughing... it's that you aren't mature enough and don't understand how to deal with people. I get why you guys work the Night Shift when no one comes. I'll never eat at sonic again. I hope this reaches someone that can make a change read more

I used to enjoy going here on a hot day or after running errands to get a cold drink and really liked the variety of flavor add-ins they had. However, almost every time we went there was something wrong with our order - cold food, wrong drink, etc. And ordering through the app wasn't any faster than ordering in person. I give up on this Sonic. Maybe other locations are better. read more

Another place that is starting to go downhill. They keep getting our drink orders mixed up (slush vs cream slush), and last visit, they did not give us our tater tots at all. This, after they originally thought I ordered mazarella sticks - how do you get mazzarella sticks out of "tater tots"?? The last three times we've been there, it's been the same nerdy looking young girl working the drive thru window, and I think she must be having some difficulties on the job. Unfortunately, I believe this is the only Sonic in the AV. Next closest one is in Tehachapi. read more

Been sitting here for an hour waiting for a shake and hot fudge sundae!!!! The ice cream is good when you actually get it, but they can't call this fast food!!! read more

It's interesting that they have a breakfast menu. It's 9:00 am. I just drove through drive-through after girl came on to speaker saying they don't open until 10:00 am. Ok then. I'll not return for breakfast. Signage would be nice. read more

Good service and good food I don't know why this is so low, they have so many options it's for everyone read more

Sonic Drive-In - Sonic - Burgers Near Me - Palmdale, California

The service was excellent but I found not one, not two, but THREE fingernails in my frozen drink. The corndog was almost hard it was so cold. It had a clean parking lot and dining area. Would not return. read more

Sonic Drive-In - Sonic Lancaster CA - Burgers Near Me - Palmdale, California

Worst costumer service me and my mom order our food waited for a hour and we ask the worker how long the food gonna finish and the worker said wait what order I'm Like wow whoever was working there was lazy This sonic is total don't go to this one unless you want to end up waiting for a hour Or 2 40124 Tenth St W Palmdale, CA 93551 United States read more

The wait was awful! Said someone was coming with the food and we waited about 45 minutes. This wasn't the first time.

I give it two stars because of their coney foot long, other wise it would get a 1 star. This place can not seem to get their orders correct. When you drive through and finally get your food and half is missing. Not worth it. read more

It was 9:57 am, I was in the drive thru. Didn't see any posted hours, and I'd only been to Sonic once before. Was rudely informed "WE OPEN AT 10!!!" Okay... 3 minutes? Should I stay or should I go? He didn't care. "Do what you want but we're not open yet!" Went elsewhere. Come on, Sonic. read more

I know these kids working here want to rush home, I get it, but if you have a LINE of people 30min+ before you close CLOSE THE DRIVETHRU. Don't have people wait then pull up and tell them "we aren't serving burgers or ice cream". So irritated. Why even be open if you aren't serving the only two things you guys have?? Ridiculous and you can hear them laughing in the background. I'll find somewhere else to go. You guys aren't special. read more

Service wasn't bad, workers were nice. Waited 15 mins to get our food. Ordered the mozzarella sticks, chicken tenders, tater tots, and the sonic blasts. The food quality isn't great at all. The mozzarella sticks were gross, tasted like school food. The chicken tenders were okay, edible but not savory at all. The tater tots were also okay, not the best but not the worst. Blasts were pretty good, but not worth coming here again overall. read more

"Rejected!!! Don't you bring that weak tot action!!!" (http://www.youtube.com/watch?v=VjY9VGEUdGs&feature=related) I think I speak for the masses when I ask, 'Where the hell is there a damn Sonic around here?' I mean seriously!?!?! Sonic is ALWAYS, ALWAYS running ads on tv and there is no Sonic to be found in the greater LA area! What gives? Why do they tease me with their toaster sandwiches? Their tots, onion rings and fries? Their chili cheese with Fritos corn chip wraps? Their fantastic variety of fruit, juice and tea slushes? And their steak, eggs, tots, tomatoes, onion and jalapeno breakFEAST burritos (http://www.youtube.com/watch?v=SR-yLzxt6gg)? Woooow!!! It doesn't help that their commercials are pretty funny as well. Today though I had my second chance at Sonic and this time I was able to take my time and read their whole menu and just gaze at all the possibilities. Besides the items I have already mentioned there are items such as hot dogs, chicken sandwiches, salads, wraps, banana splits, floats. Basically all the traditionals of an American diner in a drive through fast food joint. Throw in some attendants delivering your food on roller skates, a great dollar menu and happy hour where slush drinks are 1/2 off. It's not the best quality food but with all the options who wouldn't want one of these by their house? read more

Sonic Drive-In - Burgers Near Me - Palmdale, California

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It caused me and my family to get food poisoning. The service could have been better but over all it could have been better.

Went to Sonic Drive thru ordered the queso cheeseburger. I know not to expect the same Service during covid than before but c'mon really? WIW! read more

Sonic Drive-In - Ordered This...... - Burgers Near Me - Palmdale, California

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Here for soccer. Little taste of the high desert (not dessert-ha!) while I'm here. So the good news is they were open at 10:30pm when we were starving and looking for something to eat. I liked that I could get a (relatively) low-cal hotdog. But the service was decent and fairly quick. read more

When this Sonic's first opened about 10 years ago (the first in LA County if memory serves correct), the service and staff were incredible. Easily on par with In N Out or Chil-Fil-A. They were over-staffed, and had your food & drinks to your car in under 5 minutes, and the drive-thru was incredibly fast. As the years have gone by, the staff continues to shrink, and the service is by the far the WORST of any fast-food chain, hands down. As other reviews have said (many), the wait time at a stall can be anywhere from 20min to a full hour, no kidding. The last 4-5 years, I stopped coming for this reason alone. After a 2 year brake (last time I came here, I asked for a full refund on my order, after waiting 30 minutes for a soda that never came) , I came here yesterday around 4pm. About half the stalls were full, and the drive-thru line did a full 360 around the building. So yes, it was busy, but I figured "I'm only ordering 1 soda, it shouldnt be long." Boy was I wrong! 25 minutes to get 1 route44 Cherry Coke. There was only *1* employee on roller skates handling the stalls. It was 4pm on a Friday...and yes, 1 employee outside! Long story short - don't EVER come here, unless its late at night on a weekday. Even then, youre risking 30-45 min wait. I hope that corporate reads these reviews and does something about it, because the service here easily takes the #1 spot for WORST in all of Lancaster/Palmdale. read more

If I could give it negative 5 stars I would. I literally took me forever to get my order. Person in the register was on her phone the whole time. I did contact corporate to put a complaint. I will also send pictures taken of them on their phone pretending like they were on break. read more

Large Oreo Reese's Shake. That is all.... Took the plunge and decided to go on a Saturday night which was definitely not ideal if you are looking to get something fast. In their defense, there were llan insane amount of cars, but they handled it fairly well. Got my daughter a small Oreo shake and of course I went Large and had the Reese's added in. How can you not like a milkshake with cookies and candy mixed in? Only reason for the 4 stars was because the wait was legitimately long. I know they did their best, but the anticipation was killing us... Definitely need a better strategy for those Saturday night rushes. Staff was nice and looked like they were all going as fast as they could, which was appreciated. We will definitely be back and give the hot food items a whirl. read more

The drive through order took so long. Ordered our food through the intercom and sat there for about 20 minutes waiting for delivery. It's hot and sitting idling in my car was not fun. BUT the food was so damn good we will forgive the long wait in the heat. My first time here I ordered snickers or something close to that , blizzard. My boyfriend got a corn dog and onion rings. Sooo good. Second time here we ordered a hamburger meals. My bf son loves his burger. He's only 6 years old and a picky eater but he love sonic burger. I think it taste way better then in and out. The bun is so soft and buttery. I'm not a burger fan but I'll come here for this burger any day. read more

Uhggg NASTY cold burgers!!! I'm from L.A and when I came across this one' I had to try them!!!! NEVER AGAIN!!!!!!!!! Save your time and money!!!!! read more

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REALLY BAD SERVICE. TAKES FOOORRRRR EVER TO GET YOUR FOOD. If you are hungry be prepard to wait half and hour for your food at the stall. Just lost my business with your chain of fast food. GREAT JOB SONIC IN PALMDALE FOR LOSING CUSTOMERS You are better going to McDonald inside the Walmart for better service. read more

They take a very long time ... they get your orders wrong they gave me the wrong order and the guy at the window had the nerve to cop an attitude with me and my husband because he gave us the wrong order and the food is trash smh so no ii don't recommend this business to anyone .. how this place just open and its gross, with super long line and the workers have nasty attitudes read more

Don't come here!!!! The wait is ridiculous! It's been an 45 minutes and we're still stuck in the drivethru

Their telecom does not work. Their drive through takes an hour with out any customer service or attendants helping you. If you drive to the window after waiting the 15 minutes for no one to answer they will not take your order unless the car behind you complains as well. They make you wait even longer for your food for a fast food chain it should not an hour and a half to go through a drive through. There is no accommodations and they barely will take your order. Their manager who came back from some break also does not want to help or figure out what's wrong with their drive through process. They obviously don't care about their customers or their customers experience. There were so many cars in line as well and they told us it was our fault we had to drive to the window. They clearly asked us what we wanted and then proceeded to the window as if we didn't ask for a minute to look at the menu or say hello 50 times till the cars behind us were screaming at us to move forward. They also won't take your order at the window even though you waited for ever and it's clearly your fault. Worst experience. They also offer nothing to make it quicker or something for your time. All of this while our baby was fed up in the car from their horrible service. read more

What! THE!! HELL!! We drove from San Fernando Valley to try this place!! Pressed the button and waited for (not kid you 25 min) and then pressed again 10 min before closed the button stayed flashing. All lights go out and we press it again for the third time. We get an answer back stating they are closed. And we told them we have been here 25 min they said no we have not. Never coming back to Sonic ever again. My money goes somewhere else. As a business owner I would get rid of whoever did this. Try something better and more customer friendly. Update 5/5/19 They removed The carpet and I think they're aiming for millennials In ambiance. Place with so much TO POTENTIAL. food was still average. read more

Tried to place an order at 9:45 PM only to be told they were not taking any more orders from stalls when they close at 10 PM. Drive through line was 12 cars long as a result of them arbitrarily closing early. Horrible customer service! read more

The reason for this very poor review is due to the app and management. You're supposed to be able to use the app for 1/2 price drinks anytime. But the app never works. When my husband approached management and showed her that we were trying to order on the app, but it wasn't functioning, she still wouldn't honor the 1/2 price. She told him he could wait around 15 minutes then place his order during regular happy hour times. For months, we didn't go to Sonic at all. Recently, I attempted to place an order through the app, thinking that maybe they'd worked put the kinks, but again, this is all I get when trying to place an order. Again, management is completely unsympathetic to the malfunction of their own app. read more

Sonic Drive-In - Burgers Near Me - Palmdale, California

the girl taking orders july 4th around 5:50 is so rude and impatient , if you don't want to work quit

This is an update. Came to use my free milkshake w/purchase reward. I received this reward for the horrible milkshake from my previous visit. I ordered the milkshake and it was good. With it I bought a foot long chili cheese dog with the addition of mustard and tomatoes. It came with Mayo instead of the tomatoes! I'm done with this place! They're 2 for 2 on fucking up my order. read more

Food was delicious, chili perfect. The onions were fresh, and my cherry slush was the best.

Wow. I have never seen a Sonic with such poor handling of customers. My group pulled into a car spot, figured out what we wanted, and pressed the red "order" button. Five minutes of the light flashing passes before we are able to order. I'm a patient person, I know Friday nights are crazy.. but for us to wait forty minutes and see three cars come and go... it's insane. What really sucked, was when we finally got our food.. it's like it was made fifteen minutes ago and then forgotten. My slushi was 70% liquid, my friends concrete was now a loose milkshake, and my boyfriends cheese sticks were no longer melty. I don't think I'll ever come here again. read more

Sonic Drive-In - Burgers Near Me - Palmdale, California

Slowest service in the Antelope Valley. I've been here at least a half a dozen times this year alone and NONE of those visits were under 45 minutes. On my last visit, I ordered through the app to expedite things and STILL waited 50+ minutes. For TWO DRINKS. I can't believe this is the only location in the region and yet they're still so slow and unprepared. Who owns/manages this location!? read more