Good apartment love it. All staff have been very friendly kind and profeddional.xxoo read more

Somerset Towers Apt - Apartments Near Me - Ottawa, Ontario

See all

I lived there for about a year and have to say my experience was awful. I think I captured 12 mice total in a year living on the 12th floor and all they did was patch a couple holes. That's not even the worst part... when I gave my notice I gave it for December 31 as my last day. The property manager requested I move out sooner as the employees didn't want to have to clean the apartment on New Year's Eve and the other tenant wanted to move in early. I never responded but requested the elevator to move on a earlier date (never said I was officially moving out just simply requested the elevator to move some items, which I have a email trail to prove this). Once I moved most of my things I came back to grab some smaller stuff to which I found they changed the locks on me. I was pissed. I paged the on call superintendent to which he told me they threw out the remainder of my belongings BEFORE the end of my lease agreement. When I contacted the property manager they denied all wrongdoing. I had an emerald ring from my mother that was sentimental to which they did not care. Never move here or you may find your stuff being stolen and tossed out. I did speak to a lawyer who told me even IF my lease was over and I had belongings left they legally can't just throw out your belongings. Thought about suing but wasn't worth the headache. read more

I would encourage everyone to write reviews of their apartment buildings. This is BIG business. We pay $1024 per month for a one bedroom corner unit. This includes an underground heated parking stall, which is $70 per month. Rent includes heat and water, you pay your own electricity. Appliances are apartment sized, parquet flooring with VCT in the kitchen and ceramic tile in the washroom. Heat is baseboard water heat. The property is managed by Paramount Property Management Inc. The pool is only open during summer months when a life guard is on duty. There is no thermostat in the unit, only valves directly on the radiators that. The management determines when the heat is turned on in the Fall and temperature of the water. My biggest complaint is ventilation. The corridors stink of cooking smells, garbage, cigarette smoke and not uncommonly marijuana. The garbage room is not ventilated, so the parking levels reek of garbage, especially during summer. In winter with the warm air rising up the garbage shoot it blasts all this smelly air into the corridors. The units have no exhaust fans for the stove or washroom. There are vents which have a constant, small amount of suction, but no fresh air supply. The exhaust vents I believe are common between units and vent up through the roof. They make a lot of noise on windy days and sometimes exhaust from other units can be forced into ours. I am very unhappy when I can smell my pot smoking neighbours. The unit can feel cold. The temperature is usually between 20 to 22 degrees C. The windows are "new" but are an old design using metal frames, mostly with two layers of single pane glass, and they leak, creating drafts. The floor gets cold because the concrete slab extends outside to become the balcony. You need to wear indoor shoes or slippers. There is a fair amount of window area, with one extra window for our corner unit. Lots of bright sunlight during the day, even facing north east. The windows are sliders with the insect screen on the exterior, exposed to rain, so they collect water. The large drainage holes let in lots of bugs even on the 5th floor. From the exterior the building looks good. Inside general conditions of the units are old, probably around 40 years, with some minor exceptions. I'm not aware of any units being renovated. Our kitchen is cheap plywood cabinets with paint chipping off. The top drawer fell apart on me last week. The parquet flooring was "re-finished" before we moved in but this was peeling off in a month. All water taps are individual hot &cold water valves. The bathroom door doesn't fit properly and the closet doors barely close. All the doors inside the suite are less than standard width so don't bring large furniture. Sound is a problem. It's a concrete building but you can hear almost EVERYTHING. I hear people dropping things on the floor above, even hear my neighbours snoring & coughing. Luckily our immediate neighbours are pretty quite. Mail delivery comes directly to your unit through a slot in the door. I have mixed feelings on the Management. I don't know if Paramount owns the building. I think the general policy is do as little as possible. I have never seen anyone vacuum our hallway carpet and it's dirty. I do see the staff cleaning the ground floor every day. The onsite staff seem fine and easy to reach. On move in the unit was not ready for us, so I volunteered to wait a week, which I paid rent for. We made two written lists of deficiencies but most of the cleaning issues were still not addressed. Laundry is good. New machines this year that work well with a convenient payment system. Its $2.50 per wash/dry. It is a pet friendly building so sometimes you find a washing machine full of hair. Electrical in the apartment is very old. There are only six circuits for the whole apartment, with no dedicated circuit for the microwave. I installed a re-setable fuse in the panel and its already paid for itself. Parking; there is no parking under the 2045 tower, but there are four levels of parking under the 2055 tower. We are parked on P1, which is also the underground connection between the two towers, so it's convenient enough. For parking close to 2045 there is a waiting list. This is also mismanaged because they are two dead vehicles there that should be removed. There is only one elevator in 2045 that accesses the parking. Paramount advertises "Car storage" on site so we have excess parking. Even so we are still forced to pay $70 per month. Recently visitor parking also started to be paid parking and there is a private company to enforce it. Demographics, we have a lot of seniors living in the building but it's really a mixed bag of old, young and a range of incomes and ethnic groups. Location is excellent, right beside Carlingwood Mall with good bus connections. Hopefully that helps you make a decision if you are thinking of moving in read more

See all

Lived here 4 years now with my father. Amazing staff and very understanding, the office ladies are wonderful. For what you pay, this is a great location and sides rooms. So much sunlight, even a pool and game room. Voting also takes place in the building for those living there. You can paint the walls as long as you paint them back before you move out, and water pressure is awesome. If you're on a budget and want a safe place to stay, this place is awesome. read more

Somerset Towers Apt - Bedroom - Apartments Near Me - Ottawa, Ontario

I also encourage you to write a review. 2045 Carling Ave., paying $1179 for two bedroom plus $70/parking space indoor. Ventilation is terrible, smells linger into your apartment through the system... you smell everything around you and the system emits a lot of dust into your apartment. I covered the vent with a j-cloth and the filth after one week was unbelievable. Exterior and indoor common areas are well maintained... they are visible to potential renters. Renovations are needed inside the apartments...very little has been done since 1965. Kitchens are outdated (not like those portrayed on the website) and bathroom has been renovated to the barest standard possible. Doors don't fit properly, nor do they close properly whether it's an actual door, closet door, or cabinet door. On the top floor, sound from other apartments is not bad...but the wind through the windows and vents is unbelievable...and the roof sounds like it's about to blow off. My feelings on the Management... "do as little as is possible". As for the staff, they are pleasant. At move in, I was asked if I could delay my move in date to give them more time to finish the painting and cleaning, which I was told was done by professionals, but I refused as I was already paying rent. When I entered my unit, there were many problems which I notified them of immediately in person and then sent two emails, with pictures, as requested by the Rental Consultant. I never received a response. Some items I listed at that time, window sill filthy, balcony door splattered with food, walls half painted, ceiling had cobwebs, paint marks on floors, floor corners filthy dirty, kitchen stove filthy on the exterior, floor beside stove filthy, doors leading into the kitchen don't close and half inch of dust at the top of it, sink and taps not cleaned, doors don't close properly, spare room has 3 small holes in the ceiling... but never heard back from them. I completed a list on the form they provided upon move in and identified more items. One rack in my oven - fixed, window of patio door won't stay up - gave me a block of wood, hole in bathroom sink countertop, dirt at top of medicine cabinet, towel rack... the list was quite extensive including what I had already mentioned in my emails. July - floor lifted due to water - all windows and doors closed at the time. Floor repaired within a few weeks, installed a door sweep on the bottom of the door and caulked around living room windows as a precautionary measure. September - water again. Soaked up water and informed superintendent immediately. Days later floor lifted along the balcony wall again. I notified them again. Early November I notified them of a gap at the bottom of my patio door where water was surely coming in. Door's fixed, but am sure that is not the only water source. They have been notified and I am still waiting for a solution to the problem and for the floor to be fixed. A neighbour has the same issue throughout two whole walls of her corner unit apartment and is also still waiting. Electrical is what it was for 1965...are we not 2017? As far as I know fuses are really not the standard today. I have no issues but I use very little power other than my microwave, coffee maker, hair dryer and my phone/iPad charger. Also to note...every time there is a power failure, there is no water...what would happen if there was a fire? And no elevators...don't mind exercise but 12 floors...why no generator? Also...for two weeks the only elevator from the parking to our building did not work, so if you have mobility issues, a young child/stroller, heavy items, you had to use the stairs to the first level to another elevator. Awesome view from my balcony, but the pigeons and their poop...constantly cleaning, and being on the top floor, I don't have the extra balcony above helping ward off the fly by shootings! The grounds are beautiful in the summer, they are well maintained. I have parking on different levels for my vehicles. Beware, a private company monitors the tenant and visitor parking (new since July). Visitors must now pay to visit you at your home. I and others have received tickets ($55) while in our own spots. Yes...on private property, for a spot I pay to park in. This was my first apartment so I did not know what to look out for... location is excellent, size is good, but I now know I will check into a lot more stuff before signing on the dotted line again. read more

See all

The building and apartments are nice but the management has no regard for the wishes and needs of the tenants. In the first 6 months of my lease construction noise was loud every day and the quickest route to my apartment building was blocked, even though for at least half of the time the construction was on the other side of the property and they could've let tenants walk through. They finally opened it in October, and closed it and the only other entrance to 2055 Carling A WEEK LATER for the entire winter, forcing tenants that pay 60$ a month to walk 400 METRES!! around the entire property to get to their apartments. Needless to say, none of this was mentioned when I first signed my lease. Their official reason given is that the snow from the parking lot needs to go against the stairway to the apartment, and deflected complaints from tenants as inconsequential. There was no communication given from management: I just walked out of my building one day and saw both stairways to my car were now blocked by a large gate. My apartment has been fine, but management has aggravated my stay here and I will be moving out after one year. read more

I have been living here since January 16th, 2008. After a week or so, I realized that there was no painting done, the floors were not finished. The finishing material of the parquet floor was on all the baseboards and all other lower parts of the wall and doors. The baseboards have moved away from the walls and cannot clean the dirt within. Asked if it could be caulked and got a dumb response that if the baseboards have to be removed it would cause damage? Have a silver dollar size chip out of the floor tile in the kitchen and many chips, as well, but no replacement tiles. So must cover the floor so that it looks decent. Heating is another problem. When we complain someone comes up and waves thermometer in the air, not where we sit or stand, and we are told it is 70 degrees. Heating units have been cleaned only once since moving here, where they vacuumed the rads. The rads are rusty and paint chipped and are generally unsightly. My bedroom wall, where the window is, is absolutely disgusting so that I have long drapes covering the window, as well as, the rad. Painting is a disaster because they paint over dirt. My kitchen wall by the stove is bumpy so that cleaning it is virtually impossible. Laundry room is a mess most of the time, dirty because others do not clean after themselves. My concern is also for some of us who are older, are not able to climb the stairs, or live too far up. This past weekend, we had NO service elevator working. Not good for people stuck without help because on top of that, the doors to the building were all locked so that people who came to check on their loved ones, had a difficult time trying to get it because the intercom, of course, runs on electricity. I think the management company shows very little concern for its tenants who pay a premium in rent. Only because we are close to Carlingwood Mall; certainly not because the apartments are beautifully kept. There are other managements companies that I have heard about in high rises that even served coffee and a light breakfast in the lobby AND had an elevator on a generator the whole weekend. Paramount must be doing something wrong because there is a huge turn around in staff. We just barely know one and they are gone. Working conditions for the employees cannot be great either. Susanne B 2045 Carling Ave. read more

Old building with old building problems. Water has rust and VOC in it. Floors are old parquet style in rough shape. Windows leak like mad. The electrical systems suck and will hurt your computer and gaming equipment if you don't use an UPS. Walls are thin and you'll get to know your neighbours. read more

Started off thinking this was a good place, ya right. First off constant maintenance not repairs to your unit. Every other week you either have fire alarm testing or electrical work being done. We've had the power go out twice in the last yeas not bad but they were both for 10 or more hours which mean my freezer thawed out and had to re shop for food. Elevators are slow always one in service. Parking is ridiculous 55 for outdoors that anyone can damange your car saying this cause marks have occurred on vehicles we switched to indoor which is 65 a month and the door to the garage is a accident zone no doubt. Don't think about washing your car because as soon as you park underground dust and dirt galore. Say they have no spots underground but clearly there are vehicles that haven't moved in months too cheap to pay towing... Our unit- doors leak, noisy neighbours constant dog barking, still broken things since when we moved in and asked for repairs. LAST but no least Please avoid this building they lie to your face, they sent out a exterminator to spray for precautionary bed bugs, gentleman viewed our apartment claimed that there were no signs he still sprayed. 3 weeks later my boyfriend and I are covered in bites from face to toe. It was in fact bed bugs I found one in the bathroom sink so they are travelling and they said they are sprying again and that we have to pack up our things leave our unit for day. Please please please avoid this building this is a one bedroom unit with underground parking for 1080/month located at 2055 carling avenue read more

I live in the 2045 building TLDR: Electrical and plumbing suck for 2016, would have been fine in the 1960s. Well it seems that this building was built in the 1960s. So the pipes for the water are all rusted which produces red stains all over the place. Easy to clean up but still annoying, also the water tastes like iron because of the rust. It doesn't hurt you and aparently it's not against the law to have rusty pipes as long as the water is clear, which it is. The water pressure on the 11th floor is terrible. Everytime I turn my water on, it turns off in about 5 seconds meaning I have to crank it. Also the cold water pipes and hot are right next to each other so you never really get cold water, just like luke cold. Figured this out when one my friends told me, doesn't matter to me because I use a container with a filter. This water pressure is also terrible for the showers, it barely comes out in a straight line, which I assume is just because back in the 1960s they didn't have that much concern over pressure but now a days I find it is almost nessary to have a good shower. This one it barely makes the shower water come past the middle of the tub. Now there's also another problem with the plumbing, My sink at this moment is clogged, which doesn't make any sense considering I haven't used the sink in over two months since I started using paper plates from the first time which I assumed was just me. Now I'm thinking pressure is something to do with it because water keeps backing up into it and draining... which isn't suppose to happen. They have good hot water but still a lot of problems. This is all that's just wrong with the water system they have. Electrical is just terrible in this building, they have 15 amp fuses that blow out (They won't tell you how to fix this when it happens) I had an entire fridge go bad over a weekend because i didn't notice. The fuses aren't named or numbered with things that would make sense like "Kitchen" "Dining room" Meaning when one does blow you have to figure it out yourself. I'm all for doing my part but at least name where they go. What I have found out about the electrical is that the fuses with the outlets don't match, fuses to the bathroom are connected to the bedroom, bedroom connected to the living room, living room connected to... I think there's only one outlet in living room. The kitchen has weird outlets chest high with no shelf meaning you can't put anything there if you want to use the outlet. Layout is terrible too I've been noticing over time. This was my first place so I didn't know what I was looking for. The fridge blocks about half your counter space, there's a divider between the living room and the kitchen that doesn't make sense. It's not a load carrying wall ether, it's like 2 inches thick meaning it just gets in the way. The bedrooms are really nice though. The bathroom is cramped but I don't mind it. There is however the tiny hallway I have that's about 5 feet long has 4 doors in it though, broom closet, bedroom door, bathroom door, linen closet. That I will say I don't like because there's door knobs all over the place. Now for the building itself, I'll start with the balcony. It's an Awesome view on my side. I can see all the way across the city. One thing is though there's an ungodly amount of pigeons that shit on my balcony. outside my door is the garbage chute which I thought would be awesome but it only takes things the size of a grocery bag. Meaning if you have an actual garbage can with a garbage bag in it. you can't take it in there with you. Meaning you have to walk to the elevator, take it down 11 flights, put it in the dumpster. I don't mind it, but I thought it was gonna be a lot easier is all. It does work for small things like getting rid of chicken before it goes bad. The washer/dryer things they have in this building work ok enough, one grip is they only have one card machine to refill your laundry card and it's on the other side of the building from me, which is fine but annoying every time. There are a lot of cleaners for these buildings though I think they're cleaned every day almost. The grounds keeping is pretty nice too, the pool has someone watching it during the day. The staff are fine, they aren't amazing but they aren't bad ether. General problems, they up your rent every year, not by much but I'm personally not a fan. I feel like they're trying to be sneaky. I get when a company says they have to up the price to stay competitive but do it in like a bigger chunk, like wait 4 years before doing it, not in the first 12 months. They also don't accept credit cards for some reason, not sure if it's some weird law or something because this is my first place. read more

Great experience with this building. Lived here for 2 years with no issues. Helpful management, convenient location, reasonable rent. Would definitely recommend living here. read more

Very good location beside shops and transit. Ongoing renovations allows management to increase rent over 2.5% annually. Renovations are on the building but not in the units. Waiting to years for broken old kitchen draws to be repaired but hasn't been done after numerous work order sheets given. There is also a problem with small rats coming out of the heating vents. Management aware but doesn't exterminate or block off vents to solve this issue. There is also a major problem with pigeons all over the balconies making tons of bird droppings every where. Management claims they will disinfect it but, never has for the 11 years living there. Wasn't able to use balcony and enjoy the view.The rent is too high for residence living there, yet they are lowering the price for new tenants to come in. Once they are in the landlord raises the rent way over the 2.5% until they get the amount they really wanted for the unit as per renovation costs. Lots of people are moving out because of these issues and poor management and treatment of tenants. Lived there for 11 years and left after new management company took over. Very cold and not easy to talk to. Doesn't care about tenants, only money. Nice location, poor service and cold manager. read more