WILL CANCEL ON YOU LAST MINUTE! DO NOT HIRE
I had booked SolShine Face Painting for my son's first birthday party well in advance. I paid the deposit and received confirmation that everything was set to go. A day before the event, I had not heard from Karla. I called, texted, and emailed her several times with absolutely no response. On the day of the event, I again called, texted and emailed her. Still no response. At 12:21pm, less than 2 hours before my event time, I received an email from Karla, which stated that she was out of the country due to a family medical emergency. This had to be a lie because she waited until 2 hours before the party to let me know of this?!! Why didn't she let me know before - as soon as she was headed to where she supposedly was?! If she was out of the country, she had to have traveled there, and during that process, could've sent an email or a text. IT'S ALL A LIE! I was left with the setup that she requires you to have for her and no face painter for my son's FIRST BIRTHDAY PARTY! I know that things come up and emergencies happen but Karla didn't handle it in a profession and business manner. Maybe if she had let me know a couple of days before, I could've hired a new one. DO NOT hire her for your events. She will ghost you and cancel last minute with a lame excuse. There are so many other professional face painters out there! Also, we still haven't received our deposit back! read more