I haven't had central air for about 15 years. I finally called and Ryan showed up the next day. He…read moregave me an excellent estimate AND left a portable AC to use until the new AC was installed. That was a nice touch. Kaleb, Steve and Nathan arrived on time and got to work. Kaleb and Steve were friendly and knowledgeable and respected my home. The AC works great and I am so grateful 360H and A hired such a great group of people!!

When Kaleb and Steven showed up, I was impressed from the start. I knew nothing about my HVAC…read moreexcept it wasn't working. The pair showed great patience and shared their insights with me. The job took two visits and I found their work exceptional. I joined their annual program that was reasonably priced and I hope this pair calls on me for a long, long time. Anyone with HVAC problems should consider 360 before any others.

On June 21st Josh James came to assess installing a faucet at the back of the house…read more He set up an appt for June 27th and installed the faucet...Yay!! He was kind, professional, knowledgeable, and did a fantastic job. (He's a Master Plumber) At all times he kept in communication...texting before he came to the house. (Cecil's also sends a text with a map so you can follow on the map when he's on the way) Love that! I definitely would recommend Cecil's for any plumbing jobs...I know I will be calling the next time I have plumbing that needs to be done. Thank you, Josh James, for everything you did!

Josh did a wonderful job changing the worn stems on the tub and shower faucets. It's been difficult…read morefor my mom to turn the water on due to her arthritis. She is very happy to be able to turn on the water again without feeling pain. I highly recommend Cecil's plumbing service, they were able to track down replacements for the older parts and Josh installed them quickly and they work great. I also greatly appreciated the fact that he wore a mask and respected our safety concerns. We will definitely call on Cecil's when we need repairs in the future. Great job!

excellent service for years and installation of new furnace was quick and easy! Highly recommend!read more

They show up on n time and make needed repairs. I was told by another Well established Co, that my…read morepart needed, was not covered. Well it was!!! Extremely friendly and helpful, however I would recommend , do not take plumbing referral.

Came right away. .brand new unit 4000 cheaper than other companies. i texted after hours answered…read moreright away.khalad was very knowledgeable and kind .cleaned up mess .installed in 1 day .I love my new ac .the only company I will be using from now on

On 9/29 Southern Heating and Air performed an annual check up on our AC and heating units, They…read morewere prompt,professional and through, We were very pleased with the service.

I subscribe to the 2x a year preventive maintenance on my hvac system. The technicians sent out…read morehave aways been great, until yesterday.., they sent out an awesome technician by the name of "Henry". This guy was so thorough that I asked myself " is he ever going to leave?" ( that is professionalism at its core) I'm proud to be a customer, money well spent. Thanks...

This is my top go to for HVAC maintenance of older systems. The reps are knowledgeable, courteous,…read moreand determined to give great customer service.

Unsafe Generator Installation -- Months Without a Safe System…read moreSynergy Home installed my generator this April. From the start: wiring errors, repeated outages, and multiple service visits that never fixed the root problem. July: Water from a faulty conduit leaked into my electrical panel, causing a burning smell and clicking noises. Kentucky Utilities inspected, confirmed the danger, and shut off power to my home. Synergy restarted it -- but still missed the cause. Weeks later, Generac had me do a manual load test. It failed again with the same burning smell. Only then did Synergy send a different technician, who finally found the real issues: poorly stripped wiring, a broken seal from conduit torque, and water intrusion. After months of safety risks, outages, and stress, Synergy's "compensation" was only a 5-year service contract... meaning the same company that caused the unsafe installation expected me to trust them to maintain it. I cannot recommend them

Josh was prompt, and efficient at our rescue today. Last night the AC was trying to go out, and…read morefreeze up on us(of course the hottest day in July), and I sent out the SOS to get someone to come show a little TLC to our sick AC, and josh was very quick to respond. He set up a time Saturday morning to come by and check it out. He call when he was on his way, and arrived just when he scheduled to. He got our problems fixed also, and showed me what my problems were, and how much it would be to fix it. Crawled under the house, and went to work. We are saving up for a larger unit, and duct work, because it's not in our budget currently, but when it is I will be contacting Jones heating and air. THANK YOU SO MUCH FOR COMING TO THE RESCUE!

We have had such a great experience with this company. They have had to come out a couple times…read moretrying to get our AC unit to last as long as possible and work. They are super friendly, professional, and the world they do is way worth the affordable price. I will continue using them! And I will recommend to others

I hate writing negative reviews, they seriously bum me out…read more But...they have to be done. The Monthie scheduler told me they'd call 1-2hrs before coming. They did not, which means we had to wake up our sick infant so they could access the attic space. Very frustrating. Could have been completely avoided with call ahead. The tech that came was combative, had a horrible attitude, and made no effort to address my core concern solely on the basis that I'm not the owner of the property. He got there before me and was unforgivingly rude to my wife. He will not be allowed to return. I can't recommend this company, not necessarily because of their work quality, which appears average though my filter area is really janky, but because their customer service is just poor.

I am disappointed with Monthie's inattention to the single service request I made: to clean up…read moreafter themselves. I asked them to wear booties or remove their boots, which they did not do. And they left drywall dust on the floor when they replaced the thermostat. For my reasons, "leave no trace" is an essential part of contractor services. Monthie did not comply. I'm disappointed because, even tho it may not be a corporate ethos, my personal request was acknowledged then defied by the service technicians.