I am leaving one star in this review If I could leave zero in warn people to be extremely careful…read more My sister was found dead in her home at 10:00 p.m. I contacted diverse's health Tuesday morning amongst the million phone calls that had to be made I was put through phone system I was in hysterics and then put through to an operator then put on hold and finally spoke to someone and she said she would get a hold of me as soon as possible that was on Tuesday they contacted me on Thursday and said they had a message out to the doctor and they were waiting for a contact it is now Monday at 10:00 in the morning a week later and they called to schedule an appointment for me in 2 weeks with no help. Unless you want it use gabapentin that does nothing causes more damage than good I do not drink I do not take drugs but you're treated like you do because you're low income So if you need help I'm begging you find it someplace else not here

If I could give them a 0 star review, I would. I've been a patient on and off at Diversus Health…read moresince I was 15, I'm now 22. When I was younger, I was bounced between therapists several times, one even claiming she was dropping me off her case load because she "wasn't equipped to deal with my level of trauma." Can you imagine how much that hurt the traumatized 16 year old girl I was? And then there was the breach scandal that turned them from Aspen Pointe into Diversus Health. Hundreds, if not thousands of patients information was stolen and at risk because their digital security was shit. I was on an identity fraud watchlist for a year after the event, provided by Diversus. There's a plethora of other issues. Lack of communication was a big one. The most offensive lack of communication I personally dealt with was when my therapist, who I'd been seeing for four years at that point, suddenly was gone. I was notified by the company less than 24 hours before my next appointment, with no explanation for her sudden departure. I lost the one person I had learned to trust at the drop of a dime without any explanation or closure. I've also had several issues since then. I returned to Diversus earlier this year because I had been told by several professors and close friends they highly suspected I have ADHD, and I figured it was time to try therapy again. I went in, spent 3 hours waiting to do 25 minutes of intake and appointment scheduling, and left. I scheduled an appointment with a psychiatrist to get diagnosed with ADHD finally, and booked my therapist appointment. Both were awful experiences. I don't remember exactly who my psychiatrist's was, but she was an older lady who seemed a little judgy from the get go. I tried telling her about my symptoms, and the way I believed my potential ADHD affected my daily life. My heart dropped when she told me, after asking about my hobbies, "Oh, you like to read? You're probably not ADHD, ADHD people can't read." I shit you not. She said those very words, then tried to backtrack and claim she meant ADHD people didn't tend to like to read because it took a lot of focus and a good attention span, things which ADHD people don't have, according to her. My friends who have been diagnosed since childhood would disagree heavily, many of them have special interests in certain book series. I never booked another appointment with that highly unprofessional and seemingly uneducated woman. My therapist, Dr. Reed, was also highly unprofessional. They treated me like a patient who had never been to therapy, going through what seemed like the same "newbie" checklist I'd been through with countless other therapists. They didn't listen when I told them what I wanted to talk to them about, instead listing off various coping mechanisms that I'd already tried in the past. I told them on multiple occasions I already knew what coping mechanisms worked and what didn't, I just needed to talk. The few times I was able to talk they seemed like they weren't actually listening. And the amount of times they compared their own struggles to mine was absolutely insane. I'd talk about my college struggles because it was my first semester and she'd backfire with something about how she was also struggling. I'd talk about three homework assignments I'd stress about finishing and she'd "brag" that she had 10 to do by the same deadline. It was infuriating and unprofessional. I understand having empathy for others, and usually I'm good at that, but this woman was being paid so I could talk and instead she used that time to belittle my problems next to her own. Overall, I have been disappointed my Diversus Health's repeated faults in their care. From their lack of communication, the unprofessionalism I've seen but all from one of their employees, the long wait times, the lack of care for customer safety, and the way half these people seem like they don't know how to do their jobs is just appalling. If you have ANY other option besides Diversus, please take it. They give zero shits about who you are, what your need are, or anything about you at all.

Overall I really liked the staff here but the male Dr is the reason for this review . I would…read moresuggest that he seek more trauma informed training . If you are a female with any past of SA I wouldn't recommend coming here.

I can say that DR J Kurtz has helped me get back on track . He has been compassionate and…read moreprofessional . He has the ability to reflect back to me so that I could see myself more clearly and guide me thorough steps so that I could be able to help myself.. I am grateful for his support..

Dr. Ryder's approach to counseling is not only effective but her kindness really shows. You can…read moretell right away that she genuinely cares and wants to help. She provides tools necessary to enhance the process and continually evaluated progress. I highly recommend her services.

She's been my mental health dr since me and my husband moved here from california. I love how…read morewelcoming she is and help me about my case. Lovely and kind of person. Im lucky i found her and now slowly im getting better with my life here in colorado. She made me feel home here.

I stopped in for some work after I messed up my knee doing too heavy squats. I was having some bad…read morestress on my knee joint and didn't want to be out of my routine for too long. Lalena is just about the sweetest person I've ever met. She's very considerate of your needs and has such a warm and enlivening personality. If you want to feel rejuvenated from the inside out then I highly recommend stopping by her location for a deep massage. You will definitely leave with a smile on your face.

Manitou Wellness has been providing me with services for about 6 months. In my view these have…read morebeen essential to my recovery from a serious motorcycle accident which broke the bones in my lower left leg. While I moved to nearby Colorado Springs in August, my first appointment with Manitou was in July (2017). At that point I depended on a cane for walking, but occasionally resorted to a wheelchair. Georgi Gochis applied her cranial sacral and lymphatic drainage skills to getting the lymph moving in my left leg, as well as addressing effects of the accident on my head. Xanthe Alexis assessed the structure in my leg and hip, and determined that certain bones needed to be coaxed into a better position, which she accomplished in short order. Also she advised me on how to walk so the bones would stay in place. Shortly after arrival, I started seeing Joy Williams for medical massage, which has substantially reduced the swelling, essential for Healing. She also relieved aches and pains which migrated into my hips. In conjunction with the physical therapy I was receiving, she also instructed me on how to best stretch so that leg muscles wouldn't cause further aches. Considering that a year ago I was limited to zero weight on my leg and for the most part needed a wheel chair to move about, I am deeply grateful for the recovery accomplished, a significant amount facilitated by the experts at Manitou Wellness.

Jim cares. About you, your life, your journey, your struggles. He has a knack for getting at the…read moreunderlying issue and helping you understand and deal with the challenges. Jim doesn't sugar coat the truth. He promised my wife and I hard work and tears if we wanted to work through our marriage problems. We held up our end of the bargain and Jim held up his. We are preparing to celebrate our 14th anniversary and I thank Jim for helping us keep the fire going.

Jim's caring and compassionate approach to his patients is amazing. I would highly recommend him…read moreto anyone.

We brought our adult child here out of desperation, we could not have them at home it was too…read moredangerous. The staff kept in touch with us every day, and did not release them until things were okay again. We were so thankful!

My daughter, Tiffany in Unit 400, has been in there for almost a week now. I tried many of times to…read moreget anyone to call me back and I am not getting any results. They are feeding her meat. She only eats fruit and vegetables. They are not giving her the right food and forcing religion on her when she doesn't have anything to do with religion. Your company shouldn't be forcing anything on anyone. Why are you forcing my daughter to stay when she's a National Guard on food soldiers. Why is there no one returning my calls and forcing my daughter to eat meat when she's vegan? My daughter's medical records are being stolen so whose medical records are you forcing medicine and food on her? We reported to the police that her identity has been stolen by someone we know, are you feeding her his diet because he switched out her medical records for his? Your clinic is keeping my daughter there illegally and forcing a lawyer on her when she was under medication. She told me she didn't really understood what the lawyer was saying due to medicine they gave her before the lawyer came. I am not saying this to put blame on your clinic but to the doctors who hasn't answered my phone calls, and to the nurses that are being rude and hang up when I am trying to see how my daughter is doing. They would not let me hang my daughter documents to sign for Power of Attorney when I know for a fact that she understands. They are letting her out tomorrow so I am hoping that they will honor what she was told. The nurses, doctors, and social workers are giving us different stories.

I highly recommend Erika! From past to present, she has helped me in so many positive ways. My life…read morehas truly been enriched by her encouraging and helpful techniques. There isn't a person in this world that I could recommend to walk you through your problems more than Erika.

From the owner: Relationship discord, Separation/Divorce, Familial Distress, Anxiety, Stress, Chronic Illness,…read moreGrief and Loss

Waited 3 hours past our appointment time to be seen for an IOP intake…read more The intake person was apologetic but blamed the delay on the front desk lady for not communicating properly; throwing your colleague under the bus is unprofessional and reflected poorly on the facility management. We were hungry, tired, and my daughter advised the worker that they didn't feel safe. I was proud of my daughter for identifying that she needed help, but no further clarifying questions were asked of her at that point. We were told she would be on an M1 hold. We had a negative experience so far but we were optimistic things would get better. Unfortunately ,there seemed to be a total lack of procedure at this facility regarding communication which made it quite confusing. No one really seemed to know what to do, or what was going on. We were asked if we wanted to go behind a locked door or stay in a hallway at one point. When I asked the employee to clarify what they were talking about, they said something to the effect that some people might not feel safe waiting in the hallway since the inpatient kids might be wandering around, but that we would be locked in the nurses station otherwise. I would think they wouldn't want a stranger off the street (as trustworthy as I might seem) just hanging out with access to inpatient mental health kids, but hey, what do I know... I did not get the sense that my child would be safe or well cared for at the facility. They also did not allow visitors and did not allow me to bring food, which brings me to an important point. The food. At a facility where the goal is stabilization and healing, I would hope the food would be decent. It was terrible. I saw a meal that was brought to my child and I would not have eaten it myself. My 14yo was not able to eat wholesome meals during their stay. Not helpful. I will say the staff seemed very nice, very caring, fairly responsive. I could call at any time and ask for my child. I feel bad for the folks that work there as I can only imagine the challenges they face every day and when procedure and communication are so lacking at the administrative/management level it makes me worry if standard of care is being met. I am sure they need more staff and I am sensitive to the fact that there is a Covid surge right now and they may be scrambling for workers. Additionally, my child was not allowed to spend quiet time in their room during the day to nap or read or draw, which is pretty harmful and exhausting for an introvert with overwhelming anxiety and depression. I can only assume it's due to a local of staffing that all the patients must be in the common area. Some of the kids (younger ones I believe) were aggressive and loud (physically fighting/slamming doors) which was hard for my kiddo to be around. I don't believe that mental health treatment should be a punitive experience. I do expect better treatment of our most vulnerable. I hope that Cedar Springs gets more staff, better food, and more financial support so they can improve services and continue to serve our community. I did end up withdrawing my child AMA after four days (kiddo was sobbing, begging me to bring them home.). We have a treatment team in place, a safety plan, and I have taken time off work to provide care and supervision as best I can until we can get into a PHP or IOP elsewhere. It was a valuable experience; my child learned that their difficulties may not be as severe as what some kids are dealing with and they are doing a good job utilizing the safety plan created at Cedar springs with the therapist there (Lindsay- thank you). Also shout out to Sheila and Amy for being helpful and kind.

Absolutely awful place. Terrible staff and extremely understafed. Patient care is nonexistent…read more Should be shut down. Lied to me about a ride back to the western slope and threw me out on the streets in a city I've never been to just to get jumped. They don't care about the Patient's and it's just basically a holding cell. I'm filling a lawsuit against the place. Avoid at all costs. Was denied Medication and Lied to over and over again. Total shit hole.

A big thank you to Brandy who was very helpful. I had some computer problems in filling out the…read morenecessary form. I did solve it on my own, but she contacted me and offered any help I might have needed in completing the task. Very prompt and professional in all her communications, Highly recommended!

This company is 100% fraudulent. You're lucky if your ESA or PSD is legit. Most of their…read morediagnosticians are fake and bunk. Find a real one. Don't trust inferential companies!

I had to cancel my appointment with her last minute due to being called into work so someone could…read moreleave for an emergency. She refused to waive the $85.00 cancellation fee. I explained in detail why I needed to cancel the appointment and she still refused to waive the fee and then proceeded to completely ignore me. This is very unprofessional and seems like she is seeking MONEY not concerned about your mental well being. I will post everywhere I can that she is a waist of your time--Also she goes through Sondermind who has multiple lawsuits against them...so that should be red flag number 1.

Lori is amazing. Not only does she have her very caring side, she is also well educated and looks…read moreat the whole picture. I was totally comfortable with her and could tell her anything I wanted to without feeling judged or that it was trivial. She also does EMDR (which I now swear by). She was able to get me to work through some issues and tie them to my beliefs so I have a wonderful peace and understanding about myself and the other people in my life.