ILLEGALLY BLONDE So on 01/30/20 I had the worst hair experience of my entire life! 1. I sit in Tori's chair and explain what I would like and she says she has never done a balayage and needs to contact a consultant by phone. As she starts, she complains about how my previous stylist didn't follow a pattern and she was going to have to "fix it". There was nothing wrong with it, and it was quite healthy. 2. She asked me all these questions. What bleach do I usually have put on my hair, how long does it process, am I placed under a dryer, on and on. I tell her I'm never put under a dryer and I lift quickly. Well I'm soon told no, I don't lift, AND not only am I placed under a dryer, but In sections - she drys with a blow dryer-strange . She takes foils out and immediately begins apologizing and saying "don't worry we'll fix it". She rinses it, tones it and still... apologizes a thousand times "I'll fix it, I'll fix it, this has never happened before". I felt so bad for her I blamed my own hair at one point and said maybe it's the minerals in my well water? She said "you know what? Your hair needs to rest you need to come back, do you work tomorrow?" I said yes. She said to come back at 5:30 and I agreed. She told me not to pay until she corrected it, because she wanted to make it right. Of course I agreed to that!!!!!! The next morning at 0945 she called and left a message, I was at work so I texted and asked if I could call on my lunch break and she agreed. She said she shared her space with another stylist and that person had a client at the time she had scheduled me, she asked if we could schedule another night and that would give my hair a longer time to rest? I asked how Thursday would be, she agreed. By that time (Thursday) I felt scummy, I went for 2nd opinion and was advised not to touch my hair at all, not to let anyone touch it. Let my hair rest and do a deep conditioning. Of course I gained trust in this person as this person asked for nothing, no money, no appointment, nothing. REST MY HAIR!!! I told Tori I wasn't coming back, that I would pay for her supplies used and asked how much that would be, she said $160.00. I DON'T pay that much when I LOVE my hair!! Oh but that's right, she was "fixing"my last stylist's (from So Cal) botch job. $160.00 yeah, NO!!! Now she has plastered me all over Facebook, my address, full name and photos, who does that?!??? I have more pictures and her "Sorry, you don't have to pay" voicemails btw! So she can take down my picture leave it up I don't care I have the truth!!! End of story!!! read more