I just had an unfortunate experience with Angie, after another stylist messed up my nails. I got my…read morenails done here Dec 5. I travel for work every few months, so this was my first time going to this nail salon. I got dip, which I have always gotten for years. As soon as I got home afterwards, I immediately noticed the dip was like cracking in a weird way i've never even seen before. I took pics, because they were already closed and I was leaving early the next day for a trip. The nails kept getting worse and worse. I texted the SALON phone number listed on the website Wednesday morning (it stated you could call or text). I have attached screenshots of the text interaction. I thought I made it clear that I wanted them fixed, since they were not done properly. Surely thinking there's no way they would charge me with the time stamped pictures showing the damage. I assumed I was speaking with the owner, since that's who texted back. Idk if Angie really is the owner or not. Flash forward to today when she (Angie) fixed them. I sat down and she did them. I even told her during it that they're really thin because he drilled them way too thin. As I go to start grabbing my things when she's finished, she asks if I'm paying with cash or card. I politely said, "oh... I thought I wasn't going to be paying since you were fixing them." We just stared at each other for a few seconds and then she said well she's not him and he's not here. I was like, "okay... well as I said, I didn't want the person who messed them up in the first place to fix them." I could clearly see she was going to stand her ground; she was saying they're two separate people or whatnot. I said, "I will pay if that's what you're requesting, but I will have to leave a bad review warning people not to come here." as I start to get my credit card out, she said, "It's fine. Apparently I work for free." Very unprofessional interaction. There was no need for her attitude. Don't let the older gentlemen who smokes do your nails. And if they did a bad job and you need them fixed, you better make sure they're not expecting you to pay a second time because they messed up the first time.

Communication and serving the public could all be improved…read more I booked a fill for my acrylic nails. When I arrive, they inform me that the person who only does acrylic is not available. Even though I had booked a service to fill acrylic nails. Though I got a very nice pedicure and book the acrylic nails the next day. When I arrived, the technician informed me that I had to take off a few of my nails, which I did not want to do. I just wanted to fill. She refused to do just to fill unless I agreed to remove the two nails. So I finally agreed, I needed this done. Amy then decided she wasn't going to do it today because did not agree with her right away. But she said she would booked me for another day. Which was totally weird because why would she do it then? What a waste of my time and two days. Very unprofessional. I've had acrylic nails for 40 years and I was shocked at the lack of customer service.

Tom is the best! He truly cares about every customer its always so great to caht with him he is…read morealways professional and very kind.

Terrible service. Attitude is bad, heaven forbid you do a job you work at. Not to mention he…read moreskipped 50% of my pedicure.

I would rate it even higher if I could. I've had many massages in my life and none have come close…read moreto the one I had today. my husband and I had a couples massage with VJ and Kaitlin and we were both blown away. we are purchasing punch passes as soon as I complete this review. pro tip- skip the vapor caves and come to Splendor mountain!

Made a last minute appointment and had a delightful massage! Extra treatment for my birthday. :)read more

Don't come here if you're looking to relax…read more Although charming, the owners 4 year old son was running up and down the store the entire time. I had a tough time zoning out. It could just be me! Got a pedicure, which was nice. She cut my cuticle and I was bleeding a bit. I didn't mind it too much until she sprayed rubbing alcohol on my toes! She checked out my fingernails, smirked and ask me if I wanted a manicure as well. Embarrassed I was like, "oh yes!" 20 minutes later I have bandaids on 3 of my fingers because the cuticles were carved into. Oh yeah, my nails are jagged. I'm going to guess that she is blind? Anyway, I'm happy now that I left and don't have to smell nail polish remover anymore.

Very unhygienic. They have no liners for their pedicure tubs. They say that they disinfect them,…read morebut after my sister got up, they wiped it down with the same towel she used for her feet and asked the next person to sit down. The prices are very high as well. $15 for a color change on your toes is ridiculous and the highest I've seen as of yet. Will not be coming back.

My hair is the type that makes stylists think it's time to change careers. Fine, thin,…read moreuncooperative. So when a couple of friends (with gorgeous hair) were talking about how much they loved Aria, I made an appointment and took my low expectations with me. Was I ever surprised. Marsha listened to me complain and tell her i just wanted something easy that would cover my scalp. She did way better than that. She came up with a cut I liked immediately and still like 6 weeks later! It's easy, hides my problem spots, looks youthful--it's perfect. Marsha had a couple of styling tricks that are super useful. I am so grateful that my friends brought Marsha into my life!

Marsha is a very good stylist and wonderful person! The…read morelocation is conveniently located across from City Market and there is lots of parking, unusual for many businesses in Glenwood Springs.

Paula does a great pedicure. Salon is really clean and everyone is really friendly. Very convenient…read morelocation

Made an appointment for the next day for 2 pedis. They weren't all that friendly but whatever…read more Showed up the next day for the pedis and we weren't on the schedule. We had called from the car so we both heard the same conversation. Clearly on them. No second chances based on this experience.

It was a weird experience. I had never been there. I walked in and said "HI!" There were three…read moreemployees and two customers. They asked me what I wanted and I responded "a pedicure, please". They didn't say anything so I asked them if I should pick my color while I pointed too the wall of polish. The woman who I'm guessing is the owner, said 'no....here's a book, sit on the couch and pick from the book.' I thought that was odd, but i did it. A man pointed to where I should sit and as i began to soak my feet he gave me a laminated menu of services. I picked the second level pedicure, a $47 pedicure. I closed my eyes for most of it, and was thinking that this was a very good pedicure. I was surprised that I didn't need to go under a dryer, and that he was able to file a couple of spots after polishing. I get up to leave and make a comment about what a quick dry this was and head to the cash register. The total rings up with the tip at $74!!!! he swipes my card and then I begin to question the total price. He starts using a word I don't understand due to a language barrier, so the owner comes over. She said I ordered a shellac polish (or something like that). I'm standing there looking at both of them like ....WHAT?? She said "You order the shellac" and I reply "I absolutely did not!" so after going back and forth she says 'you want a refund?' and I say 'yes!' The man who did my pedicure grabs his tip and jams it into his pocket while she proceeds to give me a $15.00 refund on my credit card. Then she says " now you pick a color' as she points to the wall of polish. I'm so confused ....she says 'I give you refund now I take off the shellac ' I say to her 'you want to remove what you did and paint it again?' The man who did my feet looks at me and shakes his head no and tells me to just go. I wouldn't go back there if it was the last place to get a pedicure in this valley. I never asked for this shellac...I've NEVER asked for a shellac in my life and it looks terrible. total SCAM

DO NOT COME HERE IF YOU'RE YOUNG AND U WANT GOOD QUALITY NAIL ART. Amy herself did my nails and i'm…read morevery unimpressed and unhappy. I showed her a picture that had builder gel (which is pretty common nail art) and she told me she doesn't do those. So I picked out a new design that's fairly simple. She told me it'd cost $120, which at the time felt fair; During this whole process, she was impatient, rushed her work, and barley communicated what she was doing. The nail art is crappy and Not even 12 hours later (the same day), the polish is already peeling. This set was not worth the Money.

when They did my nails they didnt do what I wanted they were also mean this place kicks people outread more

I LOVE LOVELY NAILS! To be honest I am not sure why they…read morehave so many bad reviews!! My experiences at Lovely Nails have all been very pleasant. I have had Manicures (gel & dip) by a few different people there and one pedicure. All were done well and everyone has been very nice to me. Amy (the owner) is simply fantastic. She does an IMPECCABLE job on my nails. She can be very straightforward with customers, but I actually appreciate that. Once you start going there regularly, and are a loyal client, she warms up and is so friendly and chatty. I want to encourage anyone that is hesitant about going to Lovely Nails, to give it a chance. Formulate your own opinions and don't just go off of a bad review from 4 years ago.

This was a wonderful experience. There were four of us in our group. The guys just wanted vapor…read morecave time so I booked them two hour passes. They had access to the locker room, showers, an outside cooling area and the solarium. Meanwhile, my sis-in-law and I got massages. That was so relaxing. We hung out in the solarium until we were called in for our service. It did include access to the vapor caves which my sis-in-law tried and loved. We were provided robes, towels. The staff is informative and helpful. I had booked everything over the phone and they were ready for us when we arrived.

I can't say enough great things about this place! Such a relaxing place! Offers a variety of spa…read moreoptions with a complimentary vapor caves access or you can just solely come for the vapor caves. Lots of lockers for storage. The caves are very hot and very steamy so if you do go make sure to bring water and stay hydrated. They do have a tub to put cold water to cool yourself off down there if you'd like as well. They have cucumber and lemon water for your water bottles. Definitely affordable. Will be coming back here. Absolutely loved it.

Juliette is wonderful! I showed her a picture and she just replicated it perfectly. She truly…read moreunderstands curly hair and is just a delightful human being to boot! I highly recommend!!

Tiffany was great! I'm so happy with my cut and color! I will definitely be going back!read more