I had never went to physical therapy before. I injured my lower back lifting some heavy weights at…read morethe gym. I went to DCH Spinecare after 2 weeks without any improvement and when the x-ray came back, the recommendation was to begin physical therapy. I asked if they had a recommendation of where and they suggested North River Physical Therapy. I can't stress how pleased I am with their team. I felt like this is a very friendly and professional group. I went half a dozen times and my pain levels kept going down while my mobility went up. If anyone ever asked me for a recommendation for PT, I would steer them towards North River Physical Therapy. It is important to note that while they used to be located by The Blue Plate, they have relocated to 400 McFarland Blvd.

I'm so glad to find Dry needling since I moved from Denver…read more Very clean facility. Dr Miller is very nice and a good listener. Unfortunately my insurance is useless and it cost me $70.00 for the first visit.

I was not looking forward to the thought of physical therapy. However the staff was incredibly…read morefriendly and always greeted my by name. I always felt welcome as a friend and not like a paycheck.

From the owner: Specializing in: - Physical Therapistsread more

After multiple hip replacements, the last one has proved troublesome to rehab. I went to "Brand X"…read moreb/c it was close to home & showed no improvement on my subsequent follow-up doctors visit. He was "very dissatisfied" with my progress. I changed to CSM & the exercises & hands on treatment was waaay better. I worked with Donald & his knowledge of hip rehab amazes me. I'm sold on CSM; they're the BEST!

Though my husband received adequate physical therapy (they slacked off and left him alone in rooms…read moretoward the end of his treatment), their billing practices are suspect. My husband started therapy on 3/16/2023. The entire time he received therapy, he thought it was being covered by either Medicare or Humana. They even wanted him to continue for 2 more weeks and assured him that his insurance would pay for it. However, on 04/29/2023, my husband received a bill from them saying he owed $320.00. That is almost 7 weeks without a bill. We paid the bill and my husband stopped going. Then, on 06/06/2023, we received a bill for $40.00 for services rendered on 04/26/2023 & 04/27/2023. We tried to find where to officially complain on their billing practices but The Alabama Board of Physical Therapists has no jurisdiction over fees or billing practices of PTs or PTAs. I am not sure if any governing body does. So, if you choose to use Professional (ha) Therapy Services, be well aware of their unprofessional billing practices.

It is just a waste of time and money. Huge expense. They are just snatching the money. Bills are a…read morenightmare.

Location: This office is located AT the UA Student Rec Center, but has its own door outside (so if…read moreyou end up inside the gym, you've gone astray). You'll also need a parking pass. You can use any UA permit, or Drayer can provide one for you. Billing: It was a little weird because even though they are located on campus, they are considered out of network under the student health insurance. This led to some very convoluted explanations at my first appointment where they couldn't seem to answer my questions (if this goes against my deductible, what happens when I meet the deductible? Seemed to be a mystery). They ended up charging me $250 right off the bat and then billing the rest. Honestly, I never did figure out what the heck was going on with that, which is a bit frustrating. Length of appointments: I spent around 45 minutes of my first visit doing paperwork and dealing with that. I tended to mentally allow an hour for regular appointments, but they varied, so if you're trying to get back to work, it may get a bit tricky. Actual care: So, I want to emphasize that these people are all really nice and really knowledgeable. They want to help you so, so much, and are all unfailingly cheerful. However, something that ended up really bothering me was that they tend to overlap clients and switch around therapists. So I would arrive for an appointment and Helper A would have me start a warmup. Then Therapist A (who had done my initial assessment and treatment plan) would work with me, perhaps coming and going between finishing up another client while Helper B might take over to oversee some exercises, etc. Additionally, they didn't always schedule me with the same therapist. I get that they're all very capable, but if Therapist A has a plan for me but I see Therapist B, who is nice but just carrying out what's written down and can't tell me what the end game is, several times in a row, that is super annoying. I would rather work around scheduling with the same person than end up, as I did, very frustrated with seeing that I was just repeating my at-home exercises (some of which were now aggravating me) under Therapist B's supervision, with no clue of the ultimate plan (when my insurance only paid for 12 visits). Therapist B even made sure to schedule me an appointment with Therapist A so we could chat about that, except the day of, they for some reason switched clients, which completely defeated the point. Ultimately, when I finally saw Therapist A again, I was pretty dang frustrated and about 9 visits in, so it was a relief when she suggested I could just be done. So while I won't hesitate very much in recommending Drayer, I think I'd also suggest that you try, really really hard, to stick with one person and insist on knowing what the progression of your treatment will be.

Spine and Sport is seriously one of the best chiropractor offices I have visited. It may appear…read morebusy at times but it never feels like you have to wait. They offer much more than the basic chiropractic adjustment. To name a few additional treatments: massages, ultrasounds, acupuncture, cupping, stim, etc. Doctors and staff are extremely helpful, friendly, and eager to listen and help!

I have a lot of lower back issues, and after a few sessions here it has seriously relieved my pain…read more I can stand for longer periods of time and don't get the pins and needles feelings. Highly recommend!

Nice staff. Clean facility . Really worked with me to get my rotator cuff in order. I would…read morerecommend them to anyone looking for physical therapy.

From the owner: Outpatient physical, occupational, spinal manipulation, and certified hand therapyread more

Staff is very friendly and helpful with information. They seem to go out of their way to…read moreaccommodate. Had called several places, and everyone was booked out way far in the future, and although they had many appointments too, they managed to work with me which was much appreciated. Place is well kept and hours are great.

Wow, what nice people! I had to get shots in both feet. They X Rayed them, talked with me and…read moregave me my shots. I was in and out in about 50 minutes. Completely painless. I feel so much better. The place is nice inside. Staff is friendly and professional. Highly recommend.

I was very disappointed that I waited months for an appointment just to be put in a room for over…read morean hour to find out that they don't have the required information to proceed even though they had months to prepare. I am extremely disappointed and will make sure the VA knows that I will not be seen there again and the VA should reconsider using them.