Warszawa, Poland. Modern. As good as it gets. Staff are polite if a bit restrained, it's a French establishment oui oui :). Polish people are reserved anyway so its a good vibe here not uppity like most high end Sofitel products. First the rooms are comfy modern , clean and love the soft pillows. Ask for rooms with a view of the square if available. The brunch layout is very good. There's sooo many options when you just walk out for a few minutes and it would benefit your visit if you ventured out sometimes. Once staff here figured out Im not obnoxious (as I'm told many Americans visitors here can be) staff warmed up. Then theres the pool and massage services. Its a warm 85 degree pool, not chlorinated offensively. After a sauna and massage I was set for the night. The small gym and dry sauna are open 24x7, are adequate and good. Love the attentive service and vibe. End of Yelp. read more

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I really, really want to give the Sofitel Warszaswa Victoria Five Stars. It's modern, well appointed and first class in sooo many ways, but... We asked for and checked into a smoke-free room. I have never begrudge smokers a place to enjoy their habit. My parents were three packers each. But I have "asthmatic allergies" and find I eventually cannot breathe in their presence. After dinner and getting into bed, I started coughing. Didn't think of anything at the time. But after hitting my pillow, I knew the previous guest, or guests were smokers. My wife offered her pillow and I put a moist towel from the bathroom on top of it and suffered throughout the night (after taking a Claritin). I spoke to the Front Desk and they offered us both new pillows and a room change. They were great and very understanding. Five Stars in fact. read more

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OK, I stayed in Sofitel 5 nights on business. To be objective, it is 4.5 stars, not quite 5. Location is quite central, convenient to both Stare Miasto (Old Town) and Novi Swiat, part of Royal Route. Hotel is facing Pilsudski Square, one of the main city square with tons of happenings and historical significance. The lobby and common areas on the ground floor are rather tastefully appointed and decorated, but way too busy. Tons of groups, events, etc. Preferred choice or cruise ship passengers on the group tours, alas. There was dance festival over the weekend in September too, when I stayed in Sofitel. Despite all crowds, I have to compliment the front desk staff and service in general: everyone was friendly, cheerful and efficient. All my questions and requests were answered promptly, and everything was taken care of. The rooms were slightly dated, but clean, nicely appointed, well decorated, and ample sized. Well, at least my upgraded room: being ALL Platinum Member with Accor certainly counts there @Sofitel Warsaw. Nice Platinum amenity too, and few complimentary drinks. The rate was surprisingly reasonable, at least when you pay in USD. USD to Zloty conversion is still favorable. Drinks in the bar were good, and service from bartenders was friendly too. I didn't eat breakfast in hotel. Mostly, I prefer local eateries to bland and overpriced hotel breakfasts, Warsaw was no exception. All in all, enjoyable 5 night stay. Highly recommend. read more

Lovely hotel. Beds are so very comfortable. Windows open to get some fresh air. Breakfast buffet is superb

The rooms are dated and not well cared for. The bedding was slapped on the bed and not tucked in and the headboard was coming apart. Definitely looks a lot nicer online than in person. Had some issues with the politeness of front desk staff when discussing an issue with the AC and not being able to book at the spa. She was quite rude and told me I should have gone downstairs despite doing the 2 things they recommended to book spa services (calling to make a spa appt earlier in the morning and being told I'd receive a return call and requesting to book online). The concierge assured they would follow up and call me back, but alas that never happened. Night 1 room service took 50 min. Night 2 (Eras Tour show) took 2 hours despite it being available "24-7" and limiting the selection at late hours. The hotel acknowledged they knew way in advance about the concert and also laughed about how long room service was taking. They tried to get me to cancel my order. Despite the bar being open and taking orders til 12, no bartender would make contact to get service after 11:30pm. This is heavily marketed as a 5 star hotel but it's a 3.5 at best. Would not recommend - Hilton would be comparable at a better price point. If you want 5 star I'd recommend Raffles. Upsides? Housekeeping servicing the room was thorough and the breakfast buffet was good. Again definitely not what one would expect from a "5 star" hotel. Update: went to spa. Massage was wonderful but the rooms were right next to the pool so all I could hear were children screaming the entire time. They need to do some soundproofing or get white noise machines. That was ridiculous and easy to solve! read more

Sofitel - Dated rooms with poor upkeep - Hotels Near Me - Warsaw, MZ

We picked this hotel because of its ideal location. It took us about 10-12 minutes by foot to get to the center of Old Town from the hotel. The bed and comforter were more comfortable than my new bed back at home, and that's saying a lot!! Amenities included a safe, Bose Wave SoundTouch system, iron/ironing board, Nespresso machine, small teapot, Balmain toiletries, hair dryer, and bathrobes. We stayed on the fourth floor with a view out onto the square and park. I liked that you were able to open the room window to get some fresh air, but just be careful because the air conditioner will turn off while the window is open. I also really liked the Bose Wave SoundTouch system that had a radio and also connected to the Bluetooth on my phone. Our other favorite thing about the Sofitel was the unforgettable pool. There are a few pool beds to lounge on along with neat, modern looking pool chairs, but the pool itself is a work of art. The ceiling is mirrored and the lights add a beautiful illuminating effect alongside the pool. They have soft, ambient music playing through speakers by the pool to add to the relaxing ambience . Also, there is a shower right alongside the pool to rinse off. If you're a sauna person like myself, be sure not to miss the one here. It's located in the female changing room. A big thank you to Kuba, who showed me where the sauna was and even gave me some lavender essential oils. I can't wait to visit Warsaw in the near future, so I can stay at the Sofitel again!! read more

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We stayed here for a few nights and the hotel itself was lovely. It is located just across the street from a lovely memorial; they were having a ceremony while we were there and tanks and military personnel lined the street. The gardens and fountain were very nice as well. It was close enough to old town and to the river for us to walk there as well. The room itself was a nice size, well decorated and I really liked the large window that we were able to open for fresh air. Breakfast was excellent! 5 stars. I fell in love with the fresh spinach juice and they had more options than any other hotel breakfast on my three week stay in Poland. The pool was gorgeous with a fountain and current and although I only swam once, I very much enjoyed it. I would love to give Vienna House 5 stars but I must take off a star for too many odd/incompetent staff. From the bartender who took 20 minutes to make our drink and made the wrong drink and then charged us and the came to the pool later to try and charge us again for the same drink, to the gentleman working at the spa area who wasn't at the door and then got mad at us for going in while he was gone to the front desk who charged a massage to my room for which my friend had paid.... I mean, their English was fine and most were smiling but that is not the measure of excellent service. I hope my interactions were just a fluke and I would still recommend this hotel when in Krakow. read more

This hotel would have gotten 4 stars. Generally the staff have been gracious and helpful. There is one individual who is at the entrance of the pool and wellness area that has knocked 1 star off this review. For 2 days in a row, he has exhibited rude behavior upon my entering that area. I really don't know if this is a racial thing, I observed him interacting with other guests with a very different positive attitude. Regardless of the reason, this hotel should not have such persons working here especially dealing with guests. I will be making a formal complaint at some point. It's a shame such employees bring down the overall experience of a stay and they do affect the reputation of the hotel. read more

This hotel was pretty nice but did have some flaws. The pool was really nice, great size and well lit, not too crowded. However there were area where they taped up doors and showers which made it look kind of poor. The place could use some renovation. Breakfast is nice it is a Buffett and super convenient. You walk in and give your name and you are seated and are eating in less than 5 mins. When done you get up and go which is convenient if you are on business. But can you get a cup of coffee? Very difficult and I don't know why. I also ate at the hotel restaurant one night, it was ok if the service was a tad slow. Menu seems a little limited. Good local soups, worth a try. In the room, the way the lights work drove me crazy. Could not turn lights on sometimes. Don't know what the deal was. As for the shower you need a PhD to work the knobs. Ridiculously complicated. Also my room key de magnetized and I had to run down and get it re done. These types of things irritate me. Concierge friendly and helpful, he gave me good recommendations on where to eat. So in sum, some good, some bad, works out to an average score. read more

The Sofitel hotel chain is my go-to chain when traveling. It's a hotel that oozes luxury and comfort for me and as I'm one of those people who rather lie in the comfortable bed and order room service rather than go sights I could care less about (hey, at least I'm honest), I value a great hotel. We booked the Prestige suite when staying at this hotel, which as luck would have it, was newly renovated and in absolutely awesome condition. The room was absolutely gorgeous and very high-tech. It came with two bed and baths, a large living room and an absolutely heavenly bed (I fell in love). Everything in this hotel room was perfection - so perfect, that we actually extended our stay for three days just to lie in that bed for a bit longer. Yep. We're that crazy. As a Platinum member with the company that owns the Sofitel brand, we were well received by the person we pre-arranged some things with at the hotel. Unfortunately, this hotel has a big issue and it's service. The people here unfortunately seem incapable to smile, which honestly is such a big pity, because the hotel itself and the dining options at the hotel are absolutely awesome. Let's get to the good part: food. The dining options at this hotel are absolutely amazing. It hosts a great upscale restaurant which actually has really good prices. We did a 3-course dinner for four people with wine for around $200 if I'm not mistaken, which was absolutely fantastic value considering the food was great. We ordered room service probably 10 times during our stay (don't judge me), and it was great comfort food. The prices are honestly what kept us ordering here, we could order two dishes off the room service for around $30 for two people which is absolutely unbeatable. A shabby Hilton in the states would run you more than that and give you much less. Overall: stay in this hotel, but don't be surprised if you are met with surly faces at times. Also, not all the rooms are renovated, so make sure you try to arrange one. read more

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I went there for the sunday brunch with a friend and my familly even though it was good there were not enough choice nothing special, it was not the best brunch a did. Je suis allee pour le brunch du dimanche avec une amie et ma famille, malgres que se soit bon, le choix etait limité, et rien d'extraordianaire. Ce n'est pas le meilleur brunch que je connaisse read more

Sofitel - Hotels Near Me - Warsaw, MZ

Very elegant, recently renewed hotel in absolutely best location, walking distance from old town, Warsaw University, many parks and river bank, so most beautiful part of town. Above accompanied by very clean and nicely arranged rooms, spacey hall and professional service make this hotel great spot for conferences a well as private trips. I just held there 240 people conference and all there was no single voice of disappointment. So this is the best recommendation. read more

Sofitel - corridor - Hotels Near Me - Warsaw, MZ

This used to be my second home in a previous job, very strange to be back. The hotel is in a perfect location. It has been nicely renovated since I last stayed, the staff are as friendly and helpful as they always were. The rooms are divided into classic (not renovated) and a more modern version after renovation. I stayed in classic as it was always OK for me before but check that what you reserved is what you saw in the published photos. The loss of a star is down to a fairly common issue in Poland, overheating in the bedroom. It was like sleeping in a hot wet towel. The climate control was noisy and ineffective so not so easy to sleep. Breakfast is truly epic, choice, freshness and the ability to order freshly cooked items. The eggs benedict were great, although not on English muffins :( A big choice of coffees served fresh at the table. read more

Yes, yes, and YES! Gorgeous lobby remodel, and I hope they extend it to the rooms soon. Terrific location to Waszawa Centralna (the main train station - it's a very short cab ride away), the Warsaw Uprising museum, old town, Ogrod Saski (a lovely lovely park), University of Warsaw, Tomb of the Unknown Solder, and all the shopping and eating to be done along Nowy Swiat. Several good restaurants within walking distance. The daily breakfast in the hotel lobby is wonderful, and the staff speaks terrific English. This is storied hotel in Warsaw's history as well - locals are always very impressed when you say you are staying there and usually have some story to share about it. Wi-fi is not free for guests (boo), laundry services were prompt and good, free bottled water in the room was nice, and the wine list in the lobby lounge is rather good. Valet and bell staff are warm and helpful. read more

I didn't stay here but we came for a coffee. A EUR21 euro coffee to be precise! Which is amazingly expensive 2 cafe latte's, apple juice and Sprite. However the Concierge looked after our bags for the day (only after a bit of an argument) so all was forgiven. Our friends stayed here and said it was fabulous, though. read more

One of the best hotels i've been visited. Hotel staff are very helpful and always smiling. Breakfast may sound expensive (65 zl) but definetily it's worth of it! Hotel looks outside like 80's soviet complex, but inside it is very nice and decorated like 60-70 style. Room were nice too w/ two separate rooms and two bathrooms. It was somekind of suite. We were not able to get our room in time, so we got that suite. That was very nice too! read more

Sofitel - Hotels Near Me - Warsaw, MZ

This was the hotel I was the most worried about on our recent trip to Europe. Based on pics from the property and other reviewers, I was expecting something very simple and basic with minimal pleasantries. We were VERY pleasantly surprised. The hotel from the outside is not very pleasing on the eye. It is very cold and concrete looking. However, as soon as you enter the front doors, all of that changes. The hotel is modern looking and warm feeling. The hotel is also booming with people all through the day. It would seem that tons of tour companies use this hotel for their stop/stay in Warsaw as there are always tour buses parked in the front and nearly everyone we met in the hotel was with a tour. Our room was very nicely updated with very pleasing colors. There was plenty of room for us to both unpack, move around, and get ready together daily without bumping into each other. My only issue was the shower/tub. The bottom of the tub is quite slick and I kept feeling like I would slip getting out if I wasn't overly cautious. It would be nice if they got rid of the tub altogether and went with a standing shower. We also had a room overlooking the park across the street that houses the grave of the unknown soldier. It was very peaceful to view in the morning while getting ready. We hung out at the bar almost every day before heading out for lunch and for a night cap. The bar staff was always very friendly and efficient. We only caught one of their names during our stay and she provided spot on service to us each time...Klaudia/Claudia. The bar was pretty dead during the day, but was usually buzzing at night. The hotel could not have been in a more perfect location for us. We easily walked to Old Town several times, walked to the new section several times, and walked to the theater district several times. We only took a taxi from and to the airport the entire time we were there and found no need for public transportation. One employee that stood out to me was the concierge. I didn't get his name, but I should have because he deserves some recognition. I had arranged a rather expensive private tour for me and my husband prior to our arrival. He called us the next morning after our arrival to let us know we could come down at anytime to go over the details. He was very patient with us with all of our questions and our desire to pay half in EUR cash and the rest in Zloty on our credit card. The next morning, our tour guide had not showed up in the lobby during the time allotted. There were many tour groups leaving and meeting in the lobby at that particular time so I thought maybe he over looked us as we were just two people. The lobby cleared out, but there was still a line at the concierge. We sat there a few more minutes and I began to grow angry. We walked over and got in line at the concierge stand. This awesome guy came from out of nowhere directly up to me to let me know that he had already spoken with my tour guide and that he will be there shortly. He knew exactly who I was, he read the look on my face, he took care of the issue before I brought it to him. This man is very good at his job!!! It was also very hot while we were in Warsaw. We were pretty miserable after touring one day and we decided to walk over to the new shopping center nearby and go in search of swim suits. We found some...they are probably the ugliest suits we've ever purchased, but it's end of season and no one there will ever see me again...hah! Anyway, we got back to the hotel and changed and headed down to the hotel's pool. We are not typically people who utilize the pool facilities on vacations to Europe, but I think we may now incorporate this into our future trips. The pool was beautiful and quiet. The ceiling is mirrored so you can see yourself swim...which is a little weird at first, but relaxing after a while. I'm not sure what the pool is usually like, but we ended up having the pool to ourselves for about a hour...then a few other couples started coming in. I would definitely suggest heading down to the pool to relax after a taxing day. I suggest the Sofitel Warsaw Victoria to anyone staying in Warsaw. The location can no be beat and the service is top notch!!! read more

Nice hotel central to the city and close to old town.. Big negative was the front desk staff very unfriendly and unhelpful

Sophisticated and beautiful hotel with one of the best hotel breakfasts I've experienced. There is a fruit smoothie available upon entering and many juice blends for different health benefits. French press coffee, local foods as well as a general European style breakfast is provided. The front desk and the bartenders were very attentive and friendly. Located within walking distance of multiple sights, cafes, and restaurants including my favorite local pub, BrowArmia. Loved the hotel so much, I will be staying at the Sofitel in Rome! read more