A no frills bank with great customer service sums up First Federal Savings Bank…read more I switched to FFSB a few years ago after having a run in with my local credit union. Lisa made set up of the new account easy, setting me up for online banking, my ATM/Debit card and ordering my new checks. Prior to checking, I held a "rainy day" account here. Instead of remembering 3 different account numbers like at most banks, could walk in tell them checking, old account and new account and they new exactly where to deposit or make the withdrawals. Each customer is known on a first name basis, you feel welcomed as soon as you walk in and the speed of doing transactions is quick. As I said, they are pretty much strictly, savings, checkings and loans. What does this mean for the customers? Well this means no limits on what I can & can't do with my money. So say if for example, you only wanted to keep $10 in the account, you could w/o having to pay $30 for the "please keep my account open" fee. If you need to contact them for a problem, you can do it in person or phone and talk to someone local, not a transplant from Zimbabwae via Tippacanoe. Granted, they don't offer the perks of reward credit cards, or the put in xx number of dollars and we will give you a free toaster. But what they do offer is just down home, old fashioned, good customer service, basic banking. Also if you are a NASCAR fan, Debbie will be happy to chat with you as well.

Jamie from the North point branch was the least helpful person I have ever dealt with. This bank…read morehas done nothing but jerk me around since day 1. I do not recommend using this place ever!!!

From the owner: Streator Onized specializes in Online Banking, Loans, Mortgages, Financial Advising, Visa Check…read moreCards, Auto Loans, Visa Cards, Checking Accounts, Super Saver Accounts, CDs, and No Hassle Loans.

Whatever you do, when getting a vehicle loan from this institution, DO NOT buy the Route 66…read moreWarranty.

Great service here! Everyone is always incredibly friendly and helpful. I've been banking here for…read moreover 5 years and won't be changing any time soon.

Terrible group. Harassing over a medical bill that is BEING PAID!!…read more Feel sorry for anyone who is so low that they have to work there and do such things. Must be awful. If they start bothering you, I would seek legal action.

Tried to resolve my debt today but they won't settle with debt less than $300. 90% of my bill is…read moremonthly service charges of $5 that I refuse to pay. I feel it is dishonest to rob me. Oh well I guess it won't get done today

The staff did not carry my "old" plan to my new car when purchased August of 2024. I specifically…read moreasked for this to happen because, of course, i wanted all my same coverages. I've been learned from past (bad) experiences to have these extras on my plan. After being reassured several times that it had carried over exactly, i found out a couple weeks ago, that they did not do that. Of course I didnt know it was the case until it was time for me to use one of the extras I paid for, road side assistance. When I called Statefarm for this, I was told I didnt have it on my policy.Ive been in this situation before, and was trying to avoid all this and the staff dropped the ball.

Theresa is a very trustworthy and hard working woman. I feel very comfortable with her handling my…read moreinsurance needs.