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    Social Security

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    8 years ago

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    Franklin Pest Solutions

    Franklin Pest Solutions

    (8 reviews)

    Excellent service from Franklin Pest Solution, especially Jarrett M. It was very easy to schedule…read morean inspection and Franklin scheduled it to occur very quickly even though it was not an emergency (we appreciated the promptness!). Jarrett was great at communicating his arrival time (and he arrived a bit early, which was great) and, even though it delayed him quite a bit, he was incredibly patient and easy-going when we had difficulty opening a garage door. He gave us great info about the cause of our tiny ants and suggested a fix that did not involve using pest control. I really appreciated his expertise and integrity. Truly A+++ customer service. Highly recommend Jarrett at Franklin Pest Solutions.

    I am very disappointed with this company. From the start the agreement was wrong from what I was…read moretold verbally to what they put in their computer for treatment services. When you call to explain an issue they won't acknowledge they made a mistake. I called to reschedule a treatment because they never initiated the follow up. A service guy came by and tried to enter our residence without knocking first. I called 3 times to get them to return for a follow up I was told would occur in 4 weeks. They kept saying its quarterly when my agreement clearly says monthly for bed bugs. I was told the local office was sent an email to get in touch with me. They didnt call so I went to their office and I was clearly irate and all they could do was say I should go and they acted like they called the cops on the phone. I talked to a manager on the phone afterwards and she said I was told by cops not to come back when in reality I left before a cop ever showed up. They make mistakes then lie and blame the customer for being angry. Stay away is my suggestion. They are terrible to people.

    Social Security - publicservicesgovt - Updated May 2026

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