#30
This is one of those places many people dred going into, much like the DMV, for fear of long wait times and/or the thought of encountering a cold-shouldered case worker. I have been here multiple times and have never had a bad or uncomfortable experience as of yet. The lobby has always been clean and comfortable (temperature at least).
My wait times never seemed extra long and I've been 4-6th in que to be helped. I've had a variety of workers to help me over time and I have never met a rude, cold-shouldered or inexperienced one yet.
There is a security officer on duty at all times during office hours. If you have a problem understanding the touchscreen sign-in 'number generator' he will be happy to help guide you through the steps. read more