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Snyder Sutton Real Estate

5.0 (5 reviews)

Services - Snyder Sutton Real Estate

Buyer's agent

Listing agent

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Dana Frank Homes - www.DanaFrankHomes.com

Dana Frank Homes

(119 reviews)

Woodland Hills

Dana Frank is a pleasure to work with - efficient, proficient, reliable, and resourceful. She…read morehelped me sell my condo faster and for more than I expected. I'm beyond pleased and look forward to working with her again.

Dana, my home was BROKEN into on YOUR watch and you never even bothered to tell me! My neighbor,…read morewho was thankfully on the ball, let me know. You also refused to cooperate and talk with the police. Your text back to me said your hair was wet, so you couldn't answer the phone. After that, you kept saying you were too busy to tell the police what happened. Why? Why didn't you let me know about the break in? The police said you put my life in danger by not telling me, because I could have shown up there with them still inside my house and/or they could have come back. You also didn't tell me that the keys to the french doors were also stolen on your watch, so I know that when my house was shown, no one was able to go out onto any of the balconies. You didn't bother to make any flyers to let people know about the extra parking, which is important on a tiny cul-de-sac. Most people would leave thinking a house doesn't have parking for visiting friends and family. The stagers also left boxes in my neighbor's driveway. My neighbors can attest to this. They also left boxes in front of my front door. They had been out there for weeks before I came to the house and discovered them. Most realtors would want a clean entryway. You also said you didn't have time to do an open house. I have photos of what the painter you hired did and the paint all over. I have photos of the horrible staging. You can't discount facts Dana. You then said you wanted to list the house below the market price because then you claimed there'd be a bidding war, which there wasn't. It sold for way too little. My dad was 80 something at the time and things got past him but not me. I tried to fire you because I was the one seeing that you weren't putting in the effort other realtors I've worked with have. They all had open houses. My dad is old and lives 6 hours away, so he didn't see what I was seeing firsthand. He didn't see with his own eyes the smashed windows at the front door, the bad painting job, the weird staging job with strange contemporary orange furniture that didn't fit the style of the house. That there were no flyers made for the potential buyers to take with them after to show the park nearby, that it's in a great school district, that there's extra parking, etc. You didn't bother doing this. Yelp is here so people can post about their experiences with businesses and so this is exactly what I'm doing. This was mine and my father's personal experience with you.

Cricket Yee - Coldwell Banker

Cricket Yee - Coldwell Banker

(100 reviews)

Encino

Cricket Yee is the real deal…read more Buying a home is stressful. Cricket made it feel manageable - and even exciting. She is responsive, sharp, organized, and incredibly calm under pressure. Whenever something unexpected came up (and in real estate, something always does), she handled it immediately and strategically. She fought for us during negotiations, kept everything on track during escrow, and explained every step in plain English. We never felt lost or unsure about what was happening. Beyond the professionalism, she genuinely cares. You can tell she wants her clients to win, not just close. If you're buying or selling in LA, call Cricket. Period.

I worked with this agent to list my rental properties in Winnetka, CA. My properties were not…read moreadvertised correctly on key platforms, including Apartments.com, Homes.com, and Zillow, which are among the most important channels for marketing rental listings. This negatively affected visibility and inquiries. When I raised these issues and requested corrections, the agent declined to address them, stating that it would take too much time and that technical personnel were unavailable. As a result, the inaccuracies remained unresolved. When I continued to follow up regarding these issues, the agent terminated the agency relationship, which caused delays in marketing my properties. She also suggested that my listings be transferred to more junior personnel within her brokerage rather than handling the matter herself. In addition, I gave clear instructions to restrict access to a separate furnished studio unit with valuable contents and specifically requested that the lockbox code be changed so contractors could not enter. Despite these instructions, after termination of my agreement she willfully made the key accessible to the contractors. In my experience, her conduct was unprofessional, including failing to correct listing errors, not following clear instructions regarding property access, and terminating the agency after concerns were raised. Based on my experience, there were significant lapses in responsiveness, follow-through, and adherence to client instructions.

The Kohl Team - Courtney Kohl Paulson & Sue Kohl

The Kohl Team

(12 reviews)

Brentwood

Sue was the right choice. As a young couple looking to buy our first home, much less in the…read moreextremely competitive Pacific Palisades market, we really didn't know where to start. From our first consultation, Sue really listened to what we were looking for, respected our price range, and provided seasoned advice that lead us to make our own educated decisions and not get too caught up in the emotion of home buying. I really didn't know what to expect going into the process but she made it feel easy. A few highlights: RESPONSIVE - She replies almost immediately to every text and email. When it came to closing, she was on top of all parties involved. PROFESSIONAL - There is no BS and no time wasted with Sue. RESPECTED - When we would share who we were working with at open houses, all the listing agents knew Sue and based on their reactions, respected her as well. Her strong network helped us on multiple accounts. PERSISTENT - Sue fought for us. We would have never ended up getting the dream home we did without her persistence.

Clear communication, local market knowledge, attention to detail, a sense of urgency, follow…read morethrough, fairness, honesty, and a straight forward demeanor are the hallmarks of a highly competent and effective real estate professional. Sue Kohl embodies all of these traits. She treated our transaction as if it were her own and us as a valued neighbor and client. We feel so fortunate Sue represented us in the leasing of our home.

Snyder Sutton Real Estate - realestateagents - Updated May 2026

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