Rude staff, no answer to drive thru, drive around wait 5 minutes only to be rudely told Online orders only Why are you even open? read more

First... I don't know why the green check goes food & service auto checks, because it was FAR from either. Also, it won't allow me to uncheck them. . Whew!! Yes!!!! This review is ABSOLUTELY necessary... If I could rate ZERO stars, I would have. As with 99% of the other comments I just read... the WORSE S.K. I've EVER - in my existence of being in this universe!!! I've traveled all over and I frequent NOLA for business travel. I've always tolerated this located, because it was always in my route passing for meetings. Buuuutttt on 25th July, it finally put the nail in the coffin for me. ((hard, long, aggressive exhale)) . Ok, so I always get plant based smoothies.... I visit S.K.'s so much I'm at "champion" level. Ha! Ok, so yes, they are ALLLLLLLWAYS slow and go through employees like a bad pair of sneakers. I'm always laid back, but my patience is NOT for those who think they are above others! Especially when you make your own self look ridiculous! . Waited in line for @ 10-12 mins before getting to the ordering screen... no problem. Pull up go order and I get my usual... "Plant-based pineapple spinach".... The guy responds with - "A what??! What kind of smoothie?" I repeats - 'plant based pineapple spinach'. He come again and say .."we don't have that! What's the naaaaamme of it?" I then state ... "Pineapple spinach - plant based... you're unsure what you have on your menu? Yes. That IS the name of it, did you change the name? Clearly that's the name of it. I order all the time." He pops off and say - "Ohhh no, you aren't going to talk to me like that! Good bye! Byeeee!" I was shocked, like - WTH!! Why is he pissed because he don't know the menu? So,I sit there... 3 mins - I made up in my mind THEN... I'm NOT MOVING! He comes back on the speaker "What are you having?"I say the SAME THING - Plant-based pineapple spinach. He responds .... "Pull around!" I get to the windows and he's telling me no such thing, that's not the name... but they have a vegan smoothie. I look at him like - ARE YOU KIDDING ME!!! Even if someone tell you a "vegan" smoothie - your next question will be, which one correct?? Correct?? No smoothie is name "vegan" itself... it's pineapple spinach. He then walks off and a lady come to the window and ask - "How can I help you?" I ask her is she a manager(pictured with her back turned - she's behind the RUDE guy). She states yes. At this point I'm ticked.... I tell her how RUDE her employee was and did they NOT -according to their menu board- have a plant based pineapple spinach - I order it all the time. She said it's called a vegan but let me look... ‍. I say, you still will need to know what kind??!! She then say - We don't have time for lectures, I'm trying to help with your order. Well excuse the sh*t out of me. At that point I seen WHY the store is poorly ran, and can't keep employees!!! The managers attitude SUCKS too! I say again, can I please order my smoothie - I have somewhere to be, and have already messaged around too long on a simple order... I proceeded with ordering and substituting juice bases and blends... the manager then say.... You might should have gotten another smoothie with some many substitutes. I was take. aback, and said - WHAT!!?? Seriously. They need new employees/managers and all... I'm faCT - JUST SHUT THE WHOLE ESTABLISHMENT! Wow' just wow! . I tell you this.... I'd NEVA, eeeeeeverrrrr go back to that location!! EVA!!! . Please save your copy and paste reply of...."I'm sorry for your experience. We value your feedback. Email us with your concerns? Blah, blah..." terrible!!! Just terrible!!!! ((Eye rolls)) . As a business owner - THIS IS NOT HOW YOU TREAT CUSTOMERS! Certainly, not how you ALLOW YOUR EMPLOYEES TO HAVE TERRIBLE ATTITUDES, AND NOT HOW YOU MANAGE AN ESTABLISHMENT. read more

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I like Smoothie King but this location is always packed with a long line. I recently came here for a smoothie-based coffee drink. When I got my drink, it was completely all loose liquid. I asked one of the staff members to remake it and I was told to pull in front of the store. I waited for a good 10-15 minutes and they finally brought it out. I tried it again and it was filled with a lot of ice chunks. I went to the door and asked the supervisor for a refund. It's sad because I've waited almost an hour (with the long wait in drive-thru) and couldn't enjoy a nice, refreshing beverage. This location can use some work. read more

my credit card was stolen at rhis location on 3/23/24 and after my 1 smoothie purchase I was charged 5 additional times after I left for various amounts over $100 .... obviously an employee stole my number and charged other customers or his friends purchases on my card. i have called dozens of time, no answer and now contacted corporate **** DO NOT GO HERE -**** read more

This location has always taken a very long time to get service done. The employees are a revolving door and always have a poor attitude. I have been disrespected a handful of times. For whatever reason, unbeknownst to me, the aborigines show no care for service, respect, or common decency. This place needs serious help and I'm concerned for anyone that goes in. The employees also used the bathroom and did not wash their hands. This is very concerning and unhealthy. I am disgusted by the behavior of all those people. The smoothies themselves were mediocre and the music of the place was off. The drive through was also shut down. read more

We waited in line for close to 25 minutes. Had to wait until we got to the window to order. Once we ordered my husband asked if they have military discount. They said. This is the FIRST smoothie king we have ever been to that said no. We won't be coming back to this location that is for sure. read more

Probably one of the top 3 worst managed smoothie kings in the surrounding 20 miles. Supposed to ready for 12:22 is always going to be 12:33 realistically... the employees are forever changing, but the work ethic stays the same. read more

This morning at 8:45am I came into this smoothie king. A women was the only person working at this time and she greeting me by saying. We only have 6 smoothies due to the water advisory and started to name those smoothies really fast. I barely heard what she said. Following that she refused to repeat the list again so I chose the first smoothie she yelled out which was angel food. I asked her if she could use almond milk instead of regular milk. She said "we out of it". Then I asked for regular strawberries, so said "we only have the soaked strawberries". Next I questioned her about why were y'all out of everything, and I asked to speak to a manger. She says "I am the manager, and you can leave". This is the worst smoothie king I've ever been too and won't be young back. read more

The smooth was so good and rhight the customer service was one point the workers was ok. But they put the drink on it back

Every time I have came to this location. I'm stuck in line for 15-20min. Like I said once you order and get in line. You are forced to wait it out. The slowest drive thru ever read more

Waited in line for 20-30 minutes. Finally got to the speaker, and no one spoke to ask to wait. After waiting an additional 5 minutes, i drove to the front and went in. To my surprise there's at least 5 workers. I'm not sure why it took to long. read more

Insanely slow. 3 cars in line and it still took 20 minutes. Can't get out of the drive through line either so you are stuck. Unacceptable. No smoothie king is slower than this location. When paying there were 4 smoothies sitting in blenders melting away. Workers were not friendly either read more

Smoothie King - Multiple smoothies sitting in blender melting away - Health Markets Near Me - Harahan, Louisiana

It's not often that I leave a negative review but my visit to this location was one of the worst experiences ever. Once you order in the drive thru, you're stuck there. I was stuck for 35 minutes. Finally get my smoothie and it's watery and has no flavor. This location needs to get it together. What a waste of $9!!! read more

The Staff is incredibly rude. They messed my order up and refused to fix it for me saying "once it's in the kitchen we can't fix it." The woman was very agitated & had a very bad attitude. She kept saying "you ordered a 40 ounce and my partner heard it." I specifically said 20 oz so I could get one free from the app. This was the most unprofessional person I've ever met. Do not come to this smoothie king. Absolutely terrible. Plus waited in line for nearly 30 minutes read more

Visited at 3pm on Sunday, Feb 26, 2023. Was very disappointed to wait over 25 minutes in the drive through line for (1) smoothie. Two cars behind me drove off as soon as they could. The one car behind me, the lady was blowing her horn several times and at one point got out of her car and approached the pickup window to see what the hold up was. When I finally got to the pick up window, the worker said it was three of them working but really no explanation as to why it took 25 minutes to make a smoothie. I was also charged full price for the smoothie. Please evaluate the employees working at this location. This is not my first visit to this location. Past experiences wait time has not been over 5 minutes. Who wants to wait 25 minutes ?? read more

I just went through the drive through and the woman asked for a minute which is no problem. She comes back on and my boyfriend asks for another second. When he finally gave his order she proceeded to cut him off and ask what size. I repeated the order and she yells " I heard you and I asked what size. I told her I just wanna make sure you're adding the right fruit in." She continues to yell and some else yells "SHE HEARD YOU" . So I go into the store and ask for a manger. I got the worst looks from every staff member as if I was the one who started the issue. I continue to order with the manager and as I am, the one who was taking the drive through orders begins talking into the headset and under her breathe like no one could see her. Directing all questions to the manager the one who originally took the order and the one who yelled "she heard you " began to speak. In order to deescalate I direct all questions to the manager Alex who was so sweet but instead of giving me the girls name so that I can make a formal complaint he offers his own name and for me to call the store tomorrow in hopes of fixing the issue. As I'm leaving the girl finally finds her voice and decides to make a smart remark. I just don't understand how you can disrespect someone and then be upset that they have a problem with the disrespect. The way I was spoken to today was unacceptable. I would understand if I was an unreasonable customer but no I was yelled at for no reason at all and the employees assumed I was just supposed to take it. I literally had to download an app in order to make this complaint and I'm not sure she even got a "stern talking to" after all of this was over. I'm livid and I would like further action to be taken honestly. Don't come here if you respect yourself. The only reason I gave 1 star is because it won't let you post the review w/o it. In reality ZERO stars for the unnecessary disrespect. read more

Dajanae (Spell check) was very unpleasant and unnecessarily aggressive. Wouldn't recommend this Smoothie King to anyone. Customer service is still a thing in 2022. read more

They are always playing around inside. They cannot handle more then one order at time when they have at least two workers working. I have tried at to give them multi chances to correct themselves but I give up. I will not be returning to this location. read more

Every time I come here, they are super slow. The wait is so long, they just opened and I hate it. Like I get in the drive through thinking it's fast but once I get in line it's like 30 minutes just to get to the speaker. There is no way people should have to wait that long. And I've made smoothies before, it should never be that long of a wait. read more

This location has the best customer service consistently over the past few years I have been coming here. With the current employees, Dustin and Briar are very friendly, down to earth and make my experience very rewarding each time I come in. Also Lily makes the best smoothies! All other staff I don't really know the names of are great too! Thanks for all you do guys! :) read more

Today is October 8, 2021 and they still are closing at 5 pm according to their sign "due to hurricane IDA". Not surprised Considering I have waited 25 minutes on one smoothie at this location before. They have updated their building and location but have the same slow service like they are in the old building read more

I feel compelled to give Smoothie King five stars...the service is quick, they don't spend a lot of time upselling me and never mess up my order. Granted, they're not creating nepal, but still, I can (and do) appreciate people who can follow directions. This location has a great staff and they can work through a crowd pretty quickly, which is why it's my preferred location. read more

Just had an incredible experience at this location. Logan was the employee who helped us and his customer service was truly top shelf. He went over and beyond to help us decide on our order and then to make sure it was perfect. Thank read more

So, if your flight was canceled, you've turned in your rental car, you're on foot, in a hotel nearby with a hungry 11 month-old, and need a banana for his supper, DON'T ask a favor of these people, to sell you a banana. Because they won't. They did not care. And if you don't appreciate people who are this callous, buy a smoothie from somewhere else. read more

This is the location closest to my house. I received the wrong drink several times and just decided to be extra specific from then on since it seems it was not understood what I wanted. I even went to another location for a while because I was tired of realizing it was incorrect and having to go back. My husband and I went today and paid for our drinks. Another woman came up with a problem and the manager came to help after putting the lids on our drinks and sitting them right beside the register. The girl working the register just watched what the manager was doing as our drinks sat there for 10 minutes melting. Another employee peeked her head out from the back and offered no assistance. There were 3 other people waiting behind us as the person taking orders rang up several drinks. I was honestly just amazed at the lack of teamwork and the fact that our drinks were ready, the cashier knew they were paid for and no one offered it to us. I've been going to Smoothie King since I was a kid and always had a good experience but this one needs some work. read more