***RUN AWAY FROM SMOOTH MOVERS*** HORRIBLE BUSINESS - DO NOT DO BUSINESS WITH THESE CON MEN.
We hired these Fake amateur men to move us into our first house that we were buying, we were excited as a first time home buyers, that all changed the day that Smooth Movers moved us. First off they make you rent a truck, which they will pick up from the moving company, what they don't tell you is they will use the same truck over the weekend to move other people and run up the bill on you for mileage and gas.
They took every screw out of every piece of furniture when we asked them not to and said it was their policy to "rack up the time" onsite. They broke several pieces of furniture that was over 20 years old in the family. They damaged our frig bringing it up the stairs as the dolly they had wasn't made for moving the frig.
They attached the water hose to the back of the frig and didn't tighten it and it flooded our kitchen, after they made us sign a contract stating we would hold them harmless, shame on us for not reading it more closely but they show up the day of with this contract and state that you must sign it before they move anything...WHY WOULDN'T THEY SEND THAT TO US VIA EMAIL PRIOR TO THE MOVE AND LET US DECIDE IF WE WANT THE SERVICE OR NOT, oh no they do it the morning of putting you in a horrible spot. There were several things that were missing or broke.
When we called the owner he put us off for WEEKS stating he had to talk to his partner and then they never called, we tried to do a charge back with the bank but they had the NERVE to fight it and we couldn't get the charge back to hold do to the stupid contract that they made us sign.
They refuse to make it right, so we are telling everyone please stay away from these horrible movers as they will rip you off and you will have the most horrible moving experience ever. We have found other people that these men/business has ripped off and taken advantage of, we are currently gathering everyone together to take proof to the local DA's office to prosecute or sue for their actions. read more