One night my husband and I were out driving and we'd usually visit a smoke shop in Miami but after…read moredoing a search we found this one that was much closer to our side of town. The reviews had us hopeful and for a good experience to come. When we arrived no one else was in the store so we took our time browsing, familiarizing ourselves and chatting with the employee who was eager to help and answer our questions. We've been to a few other smoke shops but none as large as this one that was so well organized with the variety of products they have to choose from. We purchased what we came in for and a few extra things. The prices are comparable and the quality was exactly what we hoped for.

As a few others have stated in their reviews, Holy Smokes in West Pines just isn't the same as it…read moreused to be. I have been shopping at this location since it first opened. Have purchased numerous high priced items during that time. That will no longer be the case moving forward. My spouse mistakenly purchased a package of dry CBD and went back into the store less than 30 minutes after realizing she had gotten the wrong item and informed them that she hadn't realized the wrong item was handed to her as she asked for another variation of dry flower, not CBD. Long story short, the shop refused to exchange the item. I did not want my money back. I did not want to do business elsewhere. I simply wanted an item mistakenly purchased moments before (still unopened and sealed) to be exchanged for the item my spouse intended to purchase. Given the associate and manager had JUST sold the product to my spouse moments before, it's clear there is no consideration for customer service, particularly for those who have been loyal over the year (proof is in my rewards account history if the shop doubts how much I've spent there). As others have said, there are plenty of other options in West Pines where you won't be taken advantage of. Very disappointing given how much I USED to talk this place up.

Odai has the best service in all of Miami! Beautiful shop! Has the best quality products on the arearead more

Love going here! The staff is always super helpful and friendly, and they really take their time to…read moremake sure you find exactly what you're looking for. They have so many options to choose from, whether you're new or know exactly what you want. The shop is always clean and welcoming, and the vibe makes you want to come back. Definitely one of my go-to vape shops.

HANDS DOWN ONE OF THE BEST SMOKE SHOPS IN SOUTH FLORIDA...I promise once you start shopping here,…read moreyou'll never wanna go anywhere else this smoke shop have it all and if not? They'll work on getting it that's why I love this smoke shop so much! Just good energy and good products.

Don't buy vapes here, they don't work. It will work for a couple puffs and when you walk out it…read morewill stop working. Wasted my money

Great selection and vibes..glad they are in my area! If they don't have what you need on the spot…read morethey can get it!

They have good products, but the frustrating part is their timing. This is the third time I've come…read moreand they were closed even though they should've been open. I came back at 11 today and they were still closed, even though they're supposed to open at 10.

Always has what I need and great customer service!…read more ................................

Worst experience I've ever had at any business. The lady was racist. And did not want to do her…read morejob. She was very disrespectful and just flat out lazy. Shame on her and this organization.

The people here are amazing and extremely helpful... They knew exactly what I needed!!…read more The BEST SMOKE SHOP EVER!!

I don't ever review places... but every employee that works here makes you feel so welcome and make…read moresure you leave happy! They have literally everything you can think of. I've brought everyone I know to this shop when needed. I thank god my hookah broke randomly and I needed a new one! Point of my review - take your service to a place that actually cares about their customers. You won't regret it, and you'll forgot about all of your other smoke shops.

I didn't know what to expect when I entered Smokers Cove, and I was pleasantly surprised to find a…read moreclean, well organized, well stocked and awesome service location. Mo was informative and talked me through several versions of what I was looking for. My ultimate choice was a perfect fit for my experience. I don't care what your smoking choice is, the selection at Smokers Cove will get you where you need to be (see pictures), from wraps to cigars to Hookah over to bud products, Smokers Cove was a great choice. I don't care about value all the time. If you have what I am looking for, I just pay the damn money. With this being a new store, I was glad to pay the prices. Once Mo found out I was from Michigan and loved the food of Dearborn, he was nice enough to gift me with a cigar cutter. Thank Homie! Would I go back, definitely. Hell, I may go back before I head home. Well done to the owners and I wish them much success!

This little gem blows most smoke shops out of the water. They have a great selection, much more…read moreexpansive than most other shops I have visited and it is very reasonably priced. Mo had outstanding customer service and was very knowledgeable on the products he sells. this shop will officially be my go to moving forward. Highly recommended

Amazing most reliable smoke shop I've ever been to. Have lived in the area for over 10 years this…read moreis the best shop in town for all smoking necessities customer service is amazing and Max is always very helpful and employee Jorge is very knowledgeable and helped me fix my vape instead of just trying to sell me a new one! Thank you vapor life

Amazing ambient, awesome selection, always stocked up on the good stuff, Logan is an amazing help…read morealways informs me on the products and takes good care of the guest, amazing buisness, great place to come get your stuff and chill