Your typical big box chain restaurant. We tried the wings, ribs, pulled pork, and smoked sausage. The wings and ribs had more smoke flavor than I'm used to, but well cooked. The pulled pork was a little dry, but that is what sauce is for. The selection of sauces was really good. The garlic toast is like the kind you get from the freezer section of the supermarket. The restaurant was empty because of the holiday, so service was exceptional. Thanks, Jane! read more

It baffles me why this chain struggles and the corporate owner is changing many of them to Twin Peaks. Boo. I hope they keep this location Smokey Bones. The BBQ is very good with a great selection of sauces to use on your ribs, brisket, etc. Always has cold beers available and the motif gives off a western country feel. read more

Food is fine, not great but not bad. Had the three meat sampler with smoked sausage, cheddar jalapeno sausage, smoked pulled chicken and a side of fries, corn, and garlic bread. Everything was good but the chicken, it was pretty tasteless and kind of dry. Wife had pulled pork sandwich which she liked. Fries are always good so can't complain there. Service was as good as it could have been. The waitress was friendly, polite, apologetic because they were down four servers, but overall pretty slow. Waited quite a while for the bill and credit card to come back. Inside is like a bar environment, industrial, open kitchen, BBQ and Smokey Bones pictures on the wall. Nothing impressive, just something like a factory type of restaurant. Not sure if I'd come back though. read more

Went here monday evening and sat at the bar to have a bite to eat and let's start with the bartender had no type of professional. She wasn't flat out rude but definitely displayed a disinterest in doing her job and all she did drop the food which was terrible. Everything seemed over cooked or recooked. We had to waive the bartender down for anything we wanted. There was no heats just 2 space heaters layed out throughout the restaurant.. Two other tables goto up and left cause they got no service. The waiters and bartenders were sitting at a high top table complaining how much they were getting tipped. Very unprofessional i must say. Overall the whole staff needs to retrained. read more

I never knew this was a chain. We were greeted by a lovely young lady. We had an order of soft pretzels to start. They were hot and delicious. My BLT was the smaller one and I still took half home. My husband enjoyed his pulled pork. Their sauces were our favorites. Big place and nice bar with TV's. read more

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It was very very cold in the restaurant- had a portable heater which they took and placed in front of just one booth while the rest of us were wearing winter coats and shivering- service was slow! read more

Today my wife took me out to dinner for my birthday. We have never been to this establishment before and decided to try it out. Outside had a rustic feel and as you entered it opened up to nice atmosphere with the smell of barbecue sauces and hints of hickory smoke in the air. We were met and seated and we looked over the menu while we waited for our server. a gentleman came over after a while and asked for our drink order. We gave him our drink order and when i said just a water for me he seemed a bit off put by my selection. I have recently had bypass surgery so i am unable to eat and drink at the same time so i didnt want to waste a drink so i decided water was the way to go. he scurried off and came back after a brief amount of time. " you guy know what you want to order", came from his mouth and we asked him a few questions about the menu as to which he answered oh i dont eat anything here. I gave him a look as to say why is the food here bad, but he took a look at my face and said not cause of the food here just i dont eat off the bone. I asked how was the fire roasted corn prepared, he said cooked. I said was it on the cob or in a dish, he said in a dish. We ordered our meals and a corn bread appetizer. minutes passed and he brought out our corn bread, placed it on the table said here is your corn bread and off he went. At this point my wife and i looked at eachother and said where are the plates. So when he approached the table i asked if they actually had small plates for appetizers, his reply was yeah if you ask for them. It was at that point i was slowly loosing my feeling of staying to complete the meal. My wife asked me to relax and i asked for one plate. Our food came out and we began to eat. Everything was fresh and hot, portions were comparable to other establishments in the same price point. We each sampled food from each others plates, my ribs were lean and a bit on the dry side. The beans were great, the corn was good but not the best. My wife got the shrimp, pulled pork, mac and cheese and broccoli. shrimp was good, pulled pork was good, mac and cheese was a bit lackluster at best and the broccoli was good. The food was ok not the greatest we have ever had but decent. So at the end he meanders over we ask for boxes for the rest of the food i was unable to fit in my tiny stomach. He brings them over and we pack up our food and pay our bill. I look and there is no bag so i begin to carry out the two food contaners and notice someone else with a bag. So, i turn around and stop another server and ask for a bag they run and say yes sir and bring me a bag and said i even placed napkins and wet wipes in there for you have a great day. Now that is service, not like the one we received. Upsetting to think. I will never visit that establishment again because of how we were treated by that employee and the subpar service they provided. His nonchalant attitude toward his job left such a bad taste in my mouth that it carried over into the meal. So if you are looking for sub par service, food that is mediocre at best, this is the place to go. But again that is my opinion, go see them for yourself and make your own judgement. read more

Smokey Bones Wilkes Barre - Our meals. - Barbeque Near Me - Wilkes Barre, Pennsylvania

First time here and was very underwhelming. Walking in the place smells great but when the food arrived it was just barely average. There were two of us and our food was delivered at different times. I ordered the 1/2 rack of house ribs but instead was given the imported ribs which were minuscule. Our waiter did offer to take them back and correct the error. The fries were cold and poor quality and the garlic bread was from the frozen section of the grocery store. The dry rub wings my partner ordered and his pint beer were the highlight. read more

I never had a problem. With this place's before. But today the service was terrible to start me and my family waited for 20 minute before someone came to help us They took the and only for the appetizer we waited another 30 minutes. When the brought it we realized that there was not napkins or silverware on the table. And when I asked for it she brought. It whit an actitud not even an apologize. The food is great but I don't think I will come here again read more

Smokey Bones Wilkes Barre - a plate of soup and a glass of water - Barbeque Near Me - Wilkes Barre, Pennsylvania

When we walked in we thought the food we would be good from the atmosphere but as we were waiting for our food we spotted a small mouse walking the dining room and decided to leave. read more

Shelly and Kate are AMAZING! The best server and bar tender ever! Every time I come the drinks and food are astonishing, amazing service and amazing people!! read more

The food is great but the SERVICE IS HORRIBLE and the STAFF DO NOT CARE! The wait is ATROCIOUS! I hope that the management and staff have a conversation and realize that the services they offer to the customers are the reason why this place will stand. It will be a terrible waste. read more

Ordered wings and just think the lack of sauce is unacceptable to me. Lemon pepper wings half seasoned, some completely plain and same with the bbq/buffalo mix. Also, don't think it's much to ask to separate the two different flavors instead of in the same box/same paper. Fries and broccoli were fine. Wings also way over done. Pretty disappointed in this meal. read more

Smokey Bones Wilkes Barre - Barbeque Near Me - Wilkes Barre, Pennsylvania

The meal was ok. The service was terrible. We were seated in a booth around the bar. As it turned out the bartender was our server even though it was obvious there was another server in the area. At the end of the meal we asked for coffee and a desert. The coffee came fairly quickly but after 10 minutes my wife was still waiting for creamer for her coffee and still waiting for a brownie sundae. I had to go to the bartender to get our check. She immediately said "I guess they did not bring your desert". I insisted that the coffee and desert be removed and she said she had to get her manager. She came back without the manager and removed the items. The manager obviously did not have the courage to face a disappointed customer and apologize. Not coming back!! read more

Food was delicious & service was awesome by Jane. She is a rockstar!!! Consider going on Sunday and you may see Jane.

Ordered dinner for myself tonight. 2/3 rack of ribs. Corn and ceaser salad. I will start off by saying this is not a review of food quality as anything I have ever had from this joint has been very good. This review is more about quantity. A rack of ribs has 10 to 13 ribs. Mine had 6. Mind you this is supposed to be 2/3 of a rack. And size? Well pic is included. Corn is good.. ceaser salad with NO dressing. And a soggy slice of what used to be a crispy Texas toast that should have been wrapped separately. This meal was $37.50 which is my book is the price of a main plate at a finer dining restaurant. Not a lot of bang for the buck at this joint. Keep driving if ya see one of these places. read more

Smokey Bones Wilkes Barre - The whole Shabang - Barbeque Near Me - Wilkes Barre, Pennsylvania

Rhianna is an amazing! Her service and friendliness are what keeps me coming back!! They are lucky to have her!! I wish I could hire her at my establishment!! Thank you for the pamphlets on catering! Hope we can book you guys very soon for our next safety celebration!! read more

What's up food crew! Today's show the GF and I are back at Smokey Bones in WB. Where last video I had the St Louis style ribs, this video I am comparing the baby back ribs. Now the GF got the St Louis ribs again with mashed potatoes and the fire roasted corn I went different from last time and also got the corn, and i ordered the potato wedges. I also tried a cup of their beef stew. Now the stew had a smokey taste and very delicious. Now the baby back ribs I have noticed are more of a sweeter taste. They give you a nice amount of sauce on the ribs, not over smothered but you get a nice amount to compliment the ribs. These were also delicious; I can't say which was better because they were both good in their own rights. Like before we got the donuts for dessert. Again, a great choice, good service, food was good, and recommend. Until next show be blessed and stay safe! Our food review video will be premiering 12.16.2022 https://www.youtube.com/watch?v=x6Az9ubVkH4 read more

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Absolutely awful. Old, dried out brisket, disgusting baked beans, small portions but the prices don't reflect that. No thanks, next!

Takeout order. Most of the food was good.i had asked for extra bbq sauce and ketchup. For some reason they gave me a little plastic container of chocolate sauce that looked like a dark barbecue sauce . It was the only additional sauce in the bags and I since i had asked for extra bbq sauce i thought this was it. So there was no ketchup . No extra bbq sauce and a plasti container of chocolate sauce. There was no sauce with my meal.I poured some of what i now know to be chocolate sauce over pulled pork and mac and cheese. It was not good. We had no desserts in our meals. We had cornbread but I don't think it goes with cornbread.. anyway it ruined my dinner. read more

Smokey Bones Wilkes Barre - Chocolate sauce - Barbeque Near Me - Wilkes Barre, Pennsylvania

Derek was an awesome server i definitely recommend this place. smells great, clean environmen, awesome food

Their grilled cheese brisket is amazing and always very fresh. The food is always out so quickly.

Server David was awesome, fast and attentive. Food came fast to the table and we ate every last bite.

Food is decent but the service is slow. They do not come back to check and see if extra drinks are needed nor if the food I to your liking. This is probably why the resultant is going downhill. read more

Me and my wife thought we were going to enjoy ourselves until this POS place had us sitting for an hour with no food in site. Also don't believe this happened in a vacuum. I just so happen to the only minority in the place from what I can see. If you are a minority save your money. These people don't want it. read more

Honestly it was one of the worst places my family has ever eaten at in the past 6 months. We stopped after seeing TSO Sunday night. The waitress was very good, but seemed over whelmed with tables. It took about 15 minutes until we had out drinks ordered, then it took another 20 minutes to get our drinks. She took our orderes and took about 45 minutes to get our meals, my granddaughter sent her meal back because it was cold, the butter was not melting on the baked potato, it was that cold. My pulled pork was barely warm, but my baked potato was only warm. I will never visit that Smokie Bones again. read more

I've loved Smokey Bones and was sad to see it exit Oklahoma City. When I moved to NJ recently, i was looking forward to visiting the Wilkes-Barre location today (9/25/2021) as I had been there 4 years ago. I ordered a rack of St. Louis style ribs. When the plate arrived, it was sauced, not dry rub. I was told that sauced is the normal serving. I had never been asked this before or had to express dry rub previously. So perhaps that's my fault. Server said not a problem and said she'd bring a dry rub plate of ribs. About 10 minutes later, she brought out what was supposed to be dry rub. The ribs looked like the kitchen had wiped most of the sauce off the ribs they originally gave me and sprinkled some brown sugar seasoning on it. I ate not quite 2 bones and was disgusted by the taste. These were the worst dry rub ribs I've ever had from any bbq place, and this was from what I thought was my fav bbq place, Smokey Bones. I contacted the server who got the manager and told him the problem. He explained that the seasoning had changed a couple of years ago and offered to get baby back ribs. If the dry rub was supposed to be that way, I saw no point in getting a different dish. The manager apologized and said he'd take care of the bill. I left, quite dissatisfied. If I find an old pic of the ribs I had before I'll post it. read more

Smokey Bones Wilkes Barre - Supposedly dry rub ribs - Barbeque Near Me - Wilkes Barre, Pennsylvania

Ashley is the Best waitress at Smokey Bones!! Excellent service and great personality!! read more

Would not recommend. Made reservations and still took over an hour to seat us. Took close to 2 hrs to main entrees. They ran out of chicken and food was over heated as it must have sat under heat lamps for a while. Drying out the meat and sides. read more

Smokey Bones Wilkes Barre - Barbeque Near Me - Wilkes Barre, Pennsylvania

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Waited a long time to get drinks and while doing so watched a server carry out another tables appetizer and drinks while carrying the side plates for the apps under her arm against her body.... Absolutely disgusting. She placed the other tables drinks down and grabbed the top of the drink with her fingers all over the rim of the glass.I ordered a shipwreck and it had old fruit garnished on-top of a ten dollar cup of juice that looked horrible. Our first and most definitely last time. read more

Excellent food and service! The pulled pork and their baked beans were my favorite. Will definitely be back! read more

This is the second, and last time we order anything from here. Sometimes I think you give a place a couple of tries to see if maybe there was just one bad day. But no the food here is just awful. Yesterday we had the ribs which were as chewy as could be, the Brunswick stew which was honestly gross, the smoked wings (worst wings in the area), and a jalapeño cheese sausage. Which was also just about as chewy as possible. I'd save my money and seriously go anywhere else but here! read more

Joshua our server was attentive and polite. Everything we ordered: Memphis Rub wings, Baby Back Ribs and BBQ sandwich tasted amazing and Joshua got them to us fast. Excellent dinner out. read more

Honestly I don't understand the 1 star reviews on this place, and it makes me sad seeing it not that busy when we went. Now it was a Sunday so maybe that was it... The place is a BBQ joint, a very good one too! There's bar seating and also tables and booths, the staff is very friendly. We are a party of 5 so we can eat a lot. We got the Mag Nachos, which we devoured, if you're a party that can eat a lot I would recommend the nachos and another appetizer. 3 of us got the brisket grilled cheese and OMG what a good combo, the cheese mixed with the BBQ brisket and to dip, they give you, what seemed to be, tomato bisque! Best grilled cheese ever! Our waitress was very nice, my brother ordered wings but didn't specify what kind of Buffalo sauce he wanted, so he got hot. We brought it up not trying to make a big fuss but she made sure that he got another set of wings with mild sauce and she took the hot wings off our bill. I also got traditional wings, with medium sauce and I always ask for extra crispy and the kitchen knew exactly what I wanted, crispy BUT not burnt! Perfect lunch/dinner place for the family, this place should be getting more people in the door!!! read more

Ordered buffalo chicken sandwich And it was served partially raw. I noticed it about 4 bites into it The server took it off my bill but now I feel so sick read more

Very disappointed. They closed in Massachusetts next to we're I live so i wanted to remember the good old days . Boy was I wrong . There was more people working here than customers and service still was lacking . Food was definitely dry and over cooked . Beers were warm, really nothing good to say . Maybe the BBQ place next door is better ? read more

Ordered from here after a long day of work and this is what i got... This is my first time ordering from here and my last. No one attempted to contact me or even substitute the side. They also gave me the wrong unsweetened drink. I'm sure the food would be good if i actually got what i ordered. If i could give zero stars to represent the effort put into this i would. read more

Smokey Bones Wilkes Barre - 12 pc Boneless Wings and what's supposed to be mac n cheese - Barbeque Near Me - Wilkes Barre, Pennsylvania

Holy cow! Or holy chicken!! The smoked wings are so delicious! I had never tried a smoked chicken wing until I arrived in NEPA. The corn bread was our next favorite thing and then their burgers. read more

Smokey Bones Wilkes Barre - Smoked chicken wings - Barbeque Near Me - Wilkes Barre, Pennsylvania

The food is quite good but their curbside pick up leaves a lot to be desired. When you pull up it says to call. During the call you are given two choices to place an order or for anything else. I chose anything else and was hung up on 3 times. I finally had to select place an order to be transferred to someone who actually helped me get my food. read more

I would give this place 0stars if i could i sent review and seemed like the managers cared and said they wanted to make it up to me for not even getting served after 20 mins They give you a email to send to which i did and never heard from again This place doesnt care about you or me STAY AWAY Mission bbq next door is the place to go You have been warned read more