No refunds on faulty merchandise. They did offer exchange but I have no faith in the product,(it is…read morea torch and could explode) with the problem the item has. Also they try to sucker you in with a points/reward system that only rewards the store with your loyalty. Won't spend another dime in there

A friend of mine and myself were in here today as we usually buy cigarette's, piece's and cigar"s…read morefrom this establishment. There was a piece that was in their display case marked for $12.99 and he was ready to purchase it until the person behind the counter checked to see if the price was accurate. After checking the price it was coming up as being $80. Here's our complaint. Working in retail I know that if something is marked inaccurate and it hit's the sales floor we are required to honor that price. No fuss or argument. It isn't our fault that it wasn't priced correctly therefore they and any store should honor that price as marked, correct? There have been a few other occasions where this particular place has done this and we've overlooked it, but now it's becoming repetitive. I know. Why keep going? I now ask that very same question. I think I'll give my business to another place not to forget mentioning that their staff doesn't seem to be the most friendly people.