I'd love to give this business 5+ stars, because almost every employee is friendly & helpful, the…read moreselection & prices are great, they have plenty of parking, etc...etc...etc...However; the last couple of times I've done business with them, I've been served at the counter by a middle aged, heavy set blonde woman who is "very rude," obviously hates her job, and turned an otherwise pleasant experience into one I'm not sure I want to repeat again.

Great Place...I get My Cigars there(well my daughter goes for me now) Many Years ago they brought…read morein my brand of cigars and they still have them... Gonna have to stop in myself soon. I've been a cigar smoker since I was 13...47yrs! I know Cigars and TK prices and Quality are #1 Ty

By far the sleaziest most dishonest business I've encountered. Sold me a junk vape broken out of…read morethe box and would not allow me to return or exchange the item. Spoke to the store for half an hour on the phone before going in to make an exchange only to be told that only the "employee that sold it could exchange it" which they didn't say on the phone and then said they were out of stock. Emailed the owner to try to get this straightened out and got no response. STAY FAR AWAY they will screw you if they get the chance.

Yo Hayley is the shit, I went in there yesterday, and she helped me find the best vape juice…read more Didn't know what the hell I was looking for and she's helpful as shit every time I go in there. But I was kinda sad she wasn't there on Monday because the guy I talked to wasn't very helpful and ignored the fact I was there. But I have it another shot and this is by far the best customer service I've ever received in a vape shop. Keep her around!!!

Great prices, great product, great staff. There's countless things I can say about this company and…read moreJDM their sister-store.

Love, love, love this place. First off, the staff are super engaging. If you don't know what you're…read morelooking for they can send you in the right direction. Always super helpful. There are often popup vendors, specials, and events. Yes the taxation is pooh, but there's nothing they can do about it. Tons of options and always a rotating stock. A++

I was very happy to have visited here to see what this place had to offer. My dad came here…read morepreviously and told me how well the cream he bought had worked. I've had severe eczema for years, mainly in the winter it flairs up to points of being unbearable. I came here and bought a Koi balm to try and so far I have found it soothing. The woman I spoke with was very friendly and also answered all my questions through Facebook promptly before I came to visit the location. I just wish she had shown me more options of brands. I sort of felt out of place since this was my first time going there and am a complete newbie in the world of CBD. All in all, I do plan on going back once my pan of balm is finished.

Very clean and knowledgeable people. I found a lot of great…read morethings here that will work to help my body and my mind

Paid $20 for a nice 1/8th and got another 1/8th for $1…read more That deal may not last but $20 was already a good deal on a 29% thc sativa. Guy at the front desk was helpful as well.

From the owner: Great Selection of Cannabis Products. Lowest Prices in the Area. A must visit store for…read moreunbelievable prices. Exclusive hours Exclusive prices for all of our customers!

I've been a customer for at least a couple of years. I have mixed feelings on their product because…read morethey do get in things from some of the better growers like Tower Three, but they don't offer medical patient service and their prices are always on the high side. In terms of the shop itself, it's unfortunately basically a clone of most other dispos - almost like there is one decorator/blueprint that most of them use. So differentiating has to be with product and service. On the actual products, it's been very hit or miss with the freshness on purchases, which I've talked to people at the store before about. On service - they, like SO many other dispos, use dutchie for the online storefront and ordering, and I HATE dutchie. It's difficult and inflexible to use (Can I just look for all products from Tower Three? Nope! I have to pick a particular product then start filtering by brand. Can I get super easy access to a brand filter and choose all of my preferred brands at once THEN look at the listings? Nope! It's going to re-paint the screen with each.single.checkbox.I.click). Dutchie leads me back to the service part - I've had tons of problems with their system over the years with different dispos, but on my last 2-3 visits to Botera I've been unexpectedly told there is a problem with their payment system. The last time, I was met at the front by a not friendly person who just said "ATMs down, cash only, there is an ATM inside" and wasn't happy when I mentioned on previous visits I was told about the same problems and that they would be temporary. Look, it's not my problem if Dispo's or Dutchie has issues to hash out with the debit card networks - if your system is down, just announce it with a dismissable banner on your website and maybe even on the front door. Don't make me waste my time coming down there, and no, I'm not going to use a random ATM in a dispo. I really disliked the front receptionist's attitude so I'm taking a break from Botera for a while. My backup suggestion is to go visit High Hopes in Mendon, probably 10 minutes away.

The workers could be a bit friendlier, gave it many chances and will continue to avoid this place.read more