Go literally ANYWHERE else! Horrible experience and they absolutely DO NOT care how much they have…read moreinconvenienced you! Waited in lobby for 25 minutes before finally being pulled back and have hygenist do any and everything EXCEPT clean my teeth (which is the ONLY reason I called for an appointment). They are so worried about selling you on a "treatment plan" and drumming up more business that they CANNOT even do the business you freakin scheduled! I walked out when she FINALLY revealed that she didn't have time to do my cleaning???!! Excuse me, WHAT??! Why did I even take time off work to get here? Horrendous customer service. I will not be back.

I love it here!! Dr. Scott and his staff Very nice and professional. My office experience is…read morealways comfortable and the care I receive is very professional .

Best dentist office in Tuscaloosa!!!…read more The hygienist Barbara is amazing! With over 20 years experience she was so kind and thorough. Best cleaning I've ever had !! Highly recommend

Ooooooowwwwww!!!! I had a couple of mouth sores (thank you chemotherapy, pain med, and autoimmune…read moredisease) and Dr Marshall cauterized them, and now they're still a *little* painful, but feel so much better than before!! In a couple of hours they won't hurt at all (not my first rodeo, thankyouverymuch!)! Dr Marshall is the best for fitting me in last minute, and working into lunch to help me with my pain. It's not worth it to see any other dentist than him!!

This office in general creates false charges for services not completed and or improperly files to…read moreinsurance. The doctor (Marshall) has repeatedly used excessive collections tactics and grossly tacked on charges. when asked to utilize the legal methods of collecting instead of emails, he deliberately went back and forth in an email thread. I have since reached of to the board of pharmacy and been provided with form to fill out in which I intend to immediately. I also informed this office that any previous charges predated September of this year, were included in and discharged in a Chapter 7 bankruptcy and he has still attempted collections. I do not make threats and I will not look to resolve this matter amicably.

A random Google search led me to Tuscaloosa General Dentistry 5 years ago, but their excellent…read moreservice has done an impeccable job at keeping me as a patient. However, Dr. Carlson's & his amazing staff's incredible & knowledgeable dental care is only a portion of why their dental practice is the best. Everyone, & I mean everyone, at Tuscaloosa General Dentistry is genuinely kind, helpful & compassionate in ways that go beyond any other practice I've been to.

Update: On my first and only visit, these people told me I had 8 cavities. I foolishly went ahead…read moreand had 2 filled. I've been to 2 different dentists since this and they haven't seen any problems with cavities. This place is just way in over their heads with overhead and see $$$ with new patients! My job requires me to travel and stay in locations for a period of time. I was in need of a check up/cleaning and decided to give this place a try based on other reviews. The staff was very friendly and knowledgable. They asked me several times if I had any questions or concerns. I definitely felt like they care about their patients. Highly recommend this office!

I am in Minnesota and my daughter goes to UA. She called me and said she had fallen and broke her…read morefront tooth off. The next morning she went to a different dentist in the city and they did a horrible job fixing it! She called me in tears and asked what she could do. She told the dentist she was not happy with it, so they worked on her some more, made it worse and told her that was the best they could do. My daughter was devastated! We sent pictures to our dentist in MN and she said they should be able to repair it much better than it was, so my daughter made an appointment as New Image. At her consultation, the dentist confirmed he could make the broken tooth match her other front tooth. He spoke with me on the phone and we discussed insurance issues (since she had gone to a different dentist for this tooth already) and fees. She soon had her appointment to get it fixed and she is so happy with the outcome! She even scheduled her next appointment with him (rather than coming home for her cleaning)! Thank you for making my daughter smile again!!!

You know, I did the math and realized that Dr. Goins is my 7th dentist in 10 years. So the…read moreprospect of starting all over again with yet another dentist really did not thrill me. But, this was actually pretty painless. They were able to give a reasonable explanation of the prices based on my insurance discount card and schedule both me and the husband into slots that had been cancelled, so we got in within a week of calling. Given that it's just one guy, I expected a smaller office, but there were several people in the waiting room when I got there. They had sent the paperwork ahead, so I had that ready, and I was called back promptly. And I was reminded that I am a Yankee in a strange land, as my lovely hygienist (who was 60 if she was day) alternately called me sweetie, honey, baby, and dear. Now, this is NOT a hand-holding practice like my last dentist. I wanted my teeth cleaned and she did that, with a minimum of asking me about my history (both she and the doctor seemed to be able to tell a lot from just looking in my mouth, which was nice) or telling me what she was up to. There's no offer of Netflix, music, or a blanket, and honestly, I can do without all that crap, but if you are apprehensive or like a little less rough and tumble, this might not be the practice for you. Dr. Goins was very nice (and Southern...again, Yankee!), took a quick look, and declared me all set, come back in 6 months and call if I need anything. After my last dentist having declared me a periodontal near-disaster, this was certainly a refreshing change! I got exactly what I needed -- a good cleaning -- and no unnecessary procedures or worries, for a whopping $94 including bitewing x-rays. A-OK indeed.

Dr Stan Turnipseed and the staff at UGD are so wonderful. They have always taken great care of me…read moreand my family. Dr. Turnipseed is the best Dentist I ever had. You couldn't find a better doctor & staff to help you with your dental needs. The office decor is wonderful and everything is always so clean & comfortable.

I've seen Dr. Nelson for nearly 20 years. Highly recommend this practice and their hygienist!read more

Good morning Chris was a lifesaver on this morning I was prepared to stay half the day with my mom…read moreas a walk-in a trip to the restroom and quick conversation we were out within 20 to 30 min we're on way home very pleased with the service like always

I've been going here for a few years off and on and have always had a good experience. I appreciate…read morehow nice everyone is and it very clean and they take very good care of you with blankets and a bunch of other things. My mom and stepdad also go here and have had a good experience too.

Don't go here if it's the last thing you do they ruined my denture I'd had for years trying to make…read morethe shitty bottom denture they made fit instead of fixing the one they made for a temporary bottom denture they destroyed my top denture cut the teeth on it so sharp in the front I cut my lip on it sorry ass worthless place you can go

Best dentist ever.no fluff just kind and caring!!! We had a dental emergency we were in an out in a…read moreflash. Don't let the appearance for you this is the best dentist and staff around