1. Smith Dental Care, P.A

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Owatonna, MN

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Smith Dental Care, P.A

4.0 (4 reviews)
Closed • 7:00 am - 2:00 pm
Updated 1 month ago

Services - Smith Dental Care, P.A

Cavity treatment

Dental exams

Tooth filling replacement or repair

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Aspen Dental - Owatonna, MN

Aspen Dental - Owatonna, MN

1.0(6 reviews)
1.6 mi
Available by appointment
Emergency services

Strike 3 and you're out, this will be my last bad experience at Aspen Dental in Owatonna MN. About…read more3 weeks ago I started getting a tooth ache on a Friday evening after business hours and decided I would call on Monday to schedule an appointment. By Saturday afternoon the pain had increased to about 6 out of 10 but was still manageable. By Sunday afternoon the pain was unbearable and had reached about 8 out of 10 and I was unable to eat or drink anything. I noticed a lump in the gum next to the tooth. Somehow, I managed to make it through the night and called Aspen at 8 a.m. first thing Monday morning. After being put on hold a pleasant enough young lady came on the line and I explained that I was a current patient and was experiencing a dental emergency and needed to be seen as soon as possible. She stated "let me check my computer" then came back and stated she didn't have anything available until the following Friday 4 days later. I explained to her again that waiting 4 more days was not a good idea as the tooth was probably impacted. She then asked me "well what insurance do you have? I started giving her the information and immediately her tone changed and she cut me off by saying your insurance doesn't cover anything so you will have to pay full price out of pocket. I explained that was not an issue, and I could certainly do that. She then cut me off again to state; well, it doesn't matter anyway as we can't get you in until Friday. The website states they take emergency visit but I guess that is not the case! I told her I would check other dental offices to see if I could get in. The very first dental office I called was able to get me in within the hour and take care of the tooth situation. And the funny part about this is that my insurance covered 90 % of the visit with only a $40 dollar copay. I will never return to Aspen Dental Owatonna, and I will not refer anyone to go there. In the grand scheme of things, I realize losing one customer won't hurt your business at all. But losing several referrals will! DO BETTER Aspen Dental and stop treating customers like all they are is money going into your cash register. Patients maybe in pain, others may be nervous or have anxiety about going to the dentist in the first place. Horrible customer service to be honest. Avoid this dental office if at all possible!

Very disappointed with the customer service I received. My appointment had been rescheduled by…read moretheir office, and I drove a considerable distance to get there. I was never told beforehand to bring a driver's license or ID. About 15 minutes into my appointment, I realized I had my passport and immediately gave it to the receptionist, but she said they could no longer see me. I understand policies, but I felt she was calling me a liar when she insisted I had been told to bring ID. Her attitude was extremely rude and made an already frustrating situation worse.

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Aspen Dental - Owatonna, MN
Aspen Dental - Owatonna, MN
Aspen Dental - Owatonna, MN

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Smith Dental Care, P.A - generaldentistry - Updated October 2026

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