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Smiles 4 Kids

4.0 (7 reviews)
Closed • 8:30 am - 5:00 pm

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Children's Dentistry of Twin Falls - The waiting room. A play place!

Children's Dentistry of Twin Falls

2.5(6 reviews)
0.9 mi

Great atmosphere for children. Nostalgic Pac-Man arcade game. No one cries. My grandson really…read morelikes it ! Always fast and efficient.

Sadly, a very bad experience. After calling to see if they took our insurance and being told they…read moredid, we went in for cleanings for our 2 kids. We then received a bill for almost $800. I called and Rosie, the financial gal, said to ignore the bill and wait for our insurance to be billed, although the bill stated that insurance had been billed and this was our portion to pay. Seemed weird. Fortunately we did receive anther smaller bill for a little under $350 which although better, was not the amount we expected. My husband and I went to River Rock Dental the following day, not realizing River Rock also takes children. Our experience there was great and I will take our kids there next time. The bill for my husband and I under the same insurance (Cigna) was around $25 a cleaning after insurance was billed. When I called Children's Dentistry back and explained that something was not right they said it was not their job to check our insurance coverage and that we should have know if they took our exact plan, that it was my job to deal with my insurance, not theirs. I believe the word used was "privilege". IF they call insurance for the patient it is a privilege to us, not their job. I told them I wouldn't have used their services if we weren't covered, which is why I called and asked before booking our appointment. After much time spent with Cigna and Children's Dentistry, turns out they take Cigna but not our exact plan. Cigna said we are out of network with Children's Dentistry, Children's Dentistry says we are "covered but not that exact plan" So our bill was $350. They agreed to split the difference because "this is partly our fault, partly your fault". However I am not sure how any of this was my fault? I was just an unemployed mother trying to get her kids teeth cleaned and made the call to see if they took our insurance. This is the loophole they keep referencing. They DO take Cigna, they do NOT take our PLAN under Cigna. So they keep saying there's nothing they can do, "I should have known..." So frustrating. Spoke to the office manager, she was very rude and condescending. My sister spoke to them because when she had her appointment they did call her insurance and verified that her family was covered and my sis wanted to know why they said they don't provide that service when they did for her. The manager hung up on her. Very unprofessional. There are wonderful dentists who take kids in Twin Falls, do your research, and spare yourself some grief. In case anyone from Childrens Dentistry reads this, your check is in the mail. I hope it was worth it. If anyone reads this and spares themselves this headache it was worth it to me. Best of Luck.

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Children's Dentistry of Twin Falls - As seen from our parking area.

As seen from our parking area.

Children's Dentistry of Twin Falls - Overhead TVs over treatment chairs.

Overhead TVs over treatment chairs.

Children's Dentistry of Twin Falls - Play Area

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Play Area

North College Dental

North College Dental

5.0(5 reviews)
0.8 mi

North College Dental has the best staff. My family has gone there for 16 years. The hygienists…read moretreat my children with such kindness and with a cheerful attitude. We were just there last week with a new hygienist, there was some apprehension and requests for me to ask to have Heather clean their teeth but afterwards the talk was of how nice (Sara???) was. ( I wish I could remember names). Marni has always been so kind to schedule our families appointments together to make it easier for us. We don't see Dr Lambert or the dental assistants much but when we do they are always kind and help to put our minds at ease while working on our teeth. most of their staff have been there for many years and for me that's says a lot about a dental office!

I have been looking for a great place to take my family. A friend referred me and I couldn't Have…read morebeen happier with my outcome there. My son had a dental emergency on Christmas Eve and I wasn't able to get him into any dental provider. We tried a few other places and no other businesses provided the home-like comforting experience this Business provided. The assistant has been working there for over 35 years and she was able to comfort me and share with me personal stories and connect to me as a person. The dentist was very agreeable, personable and informed and was very open to discussing the needs of my whole family. I felt so comforted to know that if I had another emergency in the future they would be able to take care of my entire family. It feels good to have a dentist that will be able to meet all of our needs. With a family of five and twin boys it feels so good to have such a wonderful experience!!!

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North College Dental
North College Dental
North College Dental

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Smiles 4 Kids - pediatric_dentists - Updated May 2026

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