I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

Zeek was early, thorough and knowledgeable and went above and beyond to diagnose and repair my…read moreissue....on the same day! Even made sure Gio was available with the water jet to clean my drain pipes! Fast reliable, great work....i have a new plumber for all my house's needs!

I would rather allow my home to flood before inviting In Demand back. I am fair, and will start…read morewith positive: they responded quickly, and the leak was fixed. the negative (BUYER BEWARE): Beto arrived and before any work had begun I made the mistake of telling him that my deductible was $2,500 and I was concerned about cost. He QUICKLY said that they could absolutely do the job for $2,500! I told Beto I was concerned that he was just quoting my deductible, and he said that he understood and he could do the job for $2,000. but he had to call in a smaller employee in case they had to go into crawl space and dig (the crawl space is very tight). I asked him what if leak was against the wall and no digging was needed, he assured me price would be adjusted accordingly. again, my fault for not getting this in writing. He attempted to get to leak from garage and was unable to, so had to cut into my family room floor and wall. As I guessed leak was against the wall and was repaired. No one needed to go under house. Beto called two other workers (according to him because they had a small stature in case crawling was needed). I never saw all three working, two basically hung out. At the end I was presented with the $2,000 bill, I asked about the adjustment since no digging was needed, Beto told me his boss said no. but he would be nice and deduct $100. I paid my bill and called the owner with my concerns-he said that a quote should never be given before the plumber could see the actual problem and he would talk to Beto and call me back. That was last week, no call back. I waited to write this review to see if the owner would make things right, or at least explain the charges. So beware of this company-or at least Beto and his quotes, don't make my mistake and agree under stress and pressure! I had an active hot water leak under my house and I should have known better, but I didn't and they took advantage.

They were fantastic to work with - fast to respond, clear communication and reasonably priced…read more They will be my first call for any future issues.

Showed up on an emergency basis, at night, on a weekend. Very professional. Identified the problem…read moreand fixed it with alacrity. Clearly communicated the issue, what work needed to be done, and performed it. Would definitely use again and recommend. Five stars all the way!!

Isaiah was very informative, helpful, and did a good job unclogging my toilets…read more I would recommend that company to my neighbors or friends if they would need a plumbing service.

I just had a great experience from what could have been a big problem. My fridge started leaking…read morewater and having gone through an expensive water damage situation recently I didn't want to repeat with another disaster. The folks at Jazz Heating Air conditioning and Plumbing were amazing. Understanding on the phone. Very quick scheduling, and the Jazz representative came ver so quickly. And once here they knew what to do, and was able to save me for 1000s of possible damage. Naveed was wonderful. Totally on top of things understood my needs, found out information quickly, and address my issue. Very nicely done! Thanks Naveed and Jazz!

We had a clogged bathroom drain and emailed Lett's Plumbing first thing in the morning. I received…read morea call back shortly thereafter, and they had Jeff at our house in less than an hour. Jeff quickly diagnosed the issue and cleared the drain. It turned out to be a hairball clogging the pipe. Unfortunately, I can't blame my husband for this one since he's bald. We were very happy with the prompt response and professional service. I would definitely use this company again and highly recommend them!

I had such a great experience with Letts Plumbing and wanted to share it. I initially thought I…read morejust had a simple sink clog, but it turned out to be a major clog out near the main sewer line. Not exactly the kind of problem you want to deal with, but their team made it so much easier. From the moment I called, Alexis in the front office was wonderful. Friendly, responsive, and on top of everything. She got someone out quickly and kept me updated, which I really appreciated. Adam came to the house, and he was fantastic. Professional, calm, and clearly really knowledgeable. He walked me through what he was seeing, explained the issue without any pressure or upselling, and fixed everything efficiently. You could tell he genuinely cared about doing the job right. It's rare to feel this taken care of by a service company, but Letts Plumbing absolutely delivered. I wouldn't hesitate to call them again and highly recommend them to anyone who needs plumbing help. I'm a licensed contractor, so I have exceptionally high standards and I don't hand out praise lightly. They earned every bit of this review, and I wouldn't hesitate to call them again.

Ramiro Guzman performed maintenance on my heater 3/11/2026. Ramiro arrived on time. He worked…read morequickly and efficiently. I especially appreciated his chking the heat output in my 3 level condo. When he was finished, Ramiro explained each part he had checked. He had taken photos of each of these parts which he used to explain what problems he was looking for. Ramiro is very personable. I appreciate his work and care for my heater and a/c unit.

I'm a new customer with Hometown Heating and Air conditioning. The technician who serviced my home…read moretoday Ramiro Guzman was exceptional. He arrived within the window that was assigned. He was thorough. He took pictures and explained to me about the units, performance, and what the readings meant. He was knowledgeable and offered options and follow up for concerns. He was clean and respectful in my home. Thank you Hometown for sending me an amazing technician for my maintenance service.

I had a water heater crisis, and the Providence team was so helpful. They came out same day and…read morefixed it quickly! The plumber Ian explained everything to me and made me feel so much better. Price was better than the other 2 quotes I got! Thank you Ian, Andrew, and Jeremy.

We had radiant heat installed by a different company December 2024 - long story short, the job was…read morevery poorly done. A neighbor recommended Anthony from Providence Water Heaters. What a difference! They were so professional, communicative and knowledgable. They showed up when they said they would and got the job done before Christmas and despite an injury to a team member. After work commenced more items were discovered that were not up to code making the job even bigger yet they still got the job done within a reasonable time. Also, Anthony took my concerns and questions seriously and gave thoughtful answers and tried to work with me on correcting the previous installer's mistakes. Anthony , Andrew and the rest of their crew were a delight and a great experience. I HIGHLY RECOMMEND THEM.

Professionalism by the installer and the installation looks great!…read moreThey went above and beyond to bring it up to code.

Called Water Heaters Only, Concord, CA to request a quote for a new water heater. The installation…read morewas done by Chris who was very knowledgeable, and patient as we dealt with city inspectors. Chris was very professional, and I highly recommend him and the business.

I knew I chose the right company from my first call. The customer service representative was…read morehelpful, professional, and explained ways I could save through their VIP program. Scheduling was easy, and they accommodated my availability. The technician arrived on time, was knowledgeable, and easy to work with. He provided clear estimates with no pressure to purchase and took the time to explain the benefits of becoming a VIP customer. It is clear why they are ranked number one in the Bay Area.

I rarely take the time to write reviews, but my experience with Thomas Dainard absolutely deserves…read moreone. He arrived right on time, was incredibly professional, and took the time to explain everything in a way that actually made sense. You can tell he genuinely cares about doing things the right way. Thomas inspected my system thoroughly, showed me exactly what was going on, and offered solutions without any pressure or upselling. His honesty and transparency really stood out. It's not often you come across a technician who combines expertise, integrity, and great customer service--Thomas checks all the boxes. If you're scheduling with Service Champions, do yourself a favor and ask for Thomas Dainard. Highly recommended! 5

Doniel was fantastic. Came out for a same-day consult. Arrived to replace the heater in the early…read moreevening after we contacted him in the afternoon that we were going with him. Prompt, courteous, and professional. He explained the problems with our old heater thoroughly and walked us through what needed to be done, answering any questions we had. Very pleasant and professional experience. Extremely reasonable prices. Honestly couldn't be happier we went with him.

Fast reliable service at a decent price. He fixed the issue in no time and taught me something and…read moredidn't try to sell me anything.