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    Smashburger

    3.4 (176 reviews)
    InexpensiveBurgers, Fast Food

    Order Smashburger Takeout or Delivery

    Smashburger Photos

    Business Info

    SMASHBURGER ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Good for groups

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    Recommended Reviews - Smashburger

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    Brussels Sprouts
    Jacqueline B.

    Hesitant coming here because of the reviews but I was dying for a turkey burger. I ordered online and came to pick it up and it wasn't ready which was fine I didn't mind waiting. I was so happy to so so many options for different types of burgers! Not a lot of places have a turkey burger option. The mushroom Swiss turkey burger is awesome! Normally turkey burgers are dry but this one was perfect! I also ordered the crispy Brussel sprouts and they were INCREDIBLE!!

    Burgers
    Alexandra S.

    Unfortunately I was a bit disappointed in this burger place. It was my first time here and most likely my last. My mother got the classic burger, which she enjoyed, and I got the avocado bacon black bean burger which I didn't actually enjoy too much. I ordered online, picked up immediately, but both of our burgers were lukewarm by the time I got home. For the black bean burger, there was way too much mayo I had to scrape it off - It really overpowered the entire flavor (I don't like Mayo on my burgers too much, I would have removed it if I knew they coat it on thick. You can see how much I removed on the plate in the attached picture). I only got 1.5 slices of avocado on the burger, which was disappointing given that I ordered an avocado burger.

    a person holding a paper cup of fries
    Meg M.

    This was my first time at Smashburger and I enjoyed it! I got the classic burger without a bun and the fries. I ordered ahead and my food was ready when I got there. There is ample seating inside and the workers are nice. I absolutely loved the fries. The seasoning on them is delicious. The whole meal was under $9. I will be back:)

    My stomach got upset just looking at the oil spill out
    Marianna A.

    I don't think I'll be returning as I've had problems on several different occasions. My brother is celiac and has a NIMA device. He tested the fries (which we requested be cooked in a separate fryer since they have onion rings) and the NIMA found traces of gluten. They were good about his burger and packed it up separately. On a different occasion, I ordered a burger with no onions and received onions, which really just concerns me for people with celiac since they did not follow instructions- what if my brother does not get a gluten free bun by accident? Finally, my fries today were SOAKED in oil. I have NEVER seen any burger place have this much oil inside the container, it practically looked like it was a dipping sauce for the fries. It was so bad that it soaked through the container and ended up on the table.

    Sarah C.

    The burger was very good but the fries were soaked in oil and every bite I took my mouth just filled with oil. I definitely recommend the burger but I will not be getting the fries again.

    Managers Special
    Thysis R.

    Not sure why I gave 3 stars previously but their food is pretty good. Haven't been here in a while and decided to see what's new. They now offer a Managers Special which comes with a regular smash burger, fries and a drink for $8 and change. Can't beat that! You can even get their yummy smash fries too! Our order was taken fairly quick and our food arrived nice and hot. They weren't very busy when we arrived but by the time we left there was a line to the front door. Guess we got lucky! If you're looking for a burger or chicken sandwich that's a step up from most fast food joints then you should check them out! You won't be disappointed!

    Jamie G.

    Pros: This is a modern twist on the classic American burger joint. They have a good selection of craft and custom burgers. Cons: - The price point is a bit high. - The place is in a bad location. - They're out of lemons for the Iced Tea. - All employees should be appropriately dressed, rather than dressed for a workout at the gym. - Employees should never eat fries off of a tray sitting on the "the pass" window, even if it turns out to belong to them. - The vacuum cleaner should be charged in a back room rather than in the back of the dining room for guests to see while they're eating. - The restroom has an overpowering sell of urine, worse than a cat litter box that hasn't been cleaned in a week. People: Good Process: Good Product: Good Quality: Good Quantity: Good Value: Fair Cleanliness: Fair Ambience: Fair Timing: Good Attention To Detail: Fair

    Tori M.

    Do not go. Took 20 minutes to get the food. Small burnt fry proportions and the burger barely had anything on it and doesn't feel good in my stomach. Don't think this place will last long was pretty empty and were backed up because there were 5 orders in total.

    Create your own Smashburger with Smash Fries
    Barbie C.

    It was the first time I came to this location on a weekend and it was nice to see it busy. The two ladies working yesterday afternoon were very friendly, professional and courteous. The young lady Emma who rang up the order I've seen regularly and she's always the same regardless of the time or day I've been before. And the young lady who brought out the food was very efficient and thorough. When she brought the bag she repeated back the order to make sure what we got was right and advised how the food was separated in the bag in order to find everything correctly. That was impressive since I've never had anyone give such details on a to-go order. Overall they made the whole experience pleasant and smooth. And the food is always delicious and tasty like usual!

    Menu
    Elicia D.

    We came to Smashburger after they came highly recommended, however they left a lot to be desired. The milkshakes were terrible. I'm not sure they contained any Haagendazs ice cream as they are advertised as containing. It was essentially I'll flavored milk. Our burgers was subpar at best they were out of smash sauce which apparently is low in stock around the country according to the worker. We ordered onion rings which were incorrectly labled as they were onion Straws and were greasy and old. We thought that our order was being made fresh for the length of time we waited. The fries were alright but overall we would not go back. The food, the experience do not match the prices! Go to Burger fi or five guys

    Gigi V.

    I tired this place out with my kids.....They loved the fries with a garlic toss flavor and the burgers was fresh and hot delicious & bursting flavors. the place was super clean employees had mask on and the definitely following guidelines of corvid. i would recommend this place for sure and i do plan on returning. its kinda hidden across waterford lakes in front of home depot.

    G D.

    I went in during lunch hour the other week try to this place for the first time. I was surprised to see how slow it was, I was the only person in the lobby and only one other person came in the whole time I was eating. What surprised me is that it still took nearly 20 minutes for me to get my food. The food itself was not the best. I got the bacon bbq burger and it was very salty, not much sweetness from the onions or bbq sauce. For the price of the combo of drink and fries, I'd rather go to Duffys across the street or anywhere else in Waterford

    Fsr back,  big burger w/pepper jack cheese. Sweet potato fries. Truffle Mayo, mushroom and swiss burger!

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    5 years ago

    Beautiful area, easy to get to, amazing food, fast service. Go here for a quick bite. They can read a room. class act.

    Business owner information

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    8 years ago

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    6 years ago

    I love this place, classic burger, milk shake, fires, every thing is good, I'll say that I will love to come back very soon

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    9 years ago

    I find it kind of odd that they are not serving milkshakes/malts an hour prior to closing. The whole point of coming here was for the malt!

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    Page 2 of 5

    Ask the Community - Smashburger

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    Portillo's Waterford Lakes

    Portillo's Waterford Lakes

    3.9(138 reviews)
    0.1 miWaterford Lakes, East Orlando
    $$

    I decided to check out Portillo's and ordered the chicken sandwich combo with fries and a drink…read more Overall, the food was really good. The sandwich was fresh and flavorful, and the fries came out hot, which made it even better it definitely felt like everything was made to order. The inside has a really cute, old-school diner vibe that adds to the experience. It's a fun atmosphere and makes the visit feel a little different from your typical fast-casual spot. The service was also a highlight the young lady who took our order was friendly, welcoming, and took the time to explain menu options, which I appreciated. My only downside is the pricing. The items felt a bit on the higher side for what you get, so that's something to keep in mind if you plan to visit. Would I come back? Maybe but overall, it was still a great experience.

    **INITIAL REVIEW**…read more First and foremost, this review is a collective of both my visit during the Yelp Week at four different Portillo's locations, mine being at Waterford Lakes, and my initial visit as a regular customer afterwards. Ergo, I will utilize the details for the Yelp Week that easily transfer to a regular visit, plus anything new I got through my second visit. For starters, this Portillo's is in a fantastic spot. If you haven't been to Waterford Lakes, it is a beautiful outdoor stripmall with many stores that are actually worth your time going into, not just store after store of clothing... though they do have some good options like Ross and Kohl's (latter is a "I believe it is there," but I know Ross is there). Upon coming up to Portillo's, you can tell it is that brand new genre of restaurant that is in-between fast food and fast casual. I don't even think it has a name yet. But if you've eaten at the new design for Chick-fil-a or at a Raising Cane's, you know it. Inside, Portillo's really leans on its Chicago roots with 1960s to 1970s silver trailer restaurant vibes, modernly updated. Imagine how those dive diners in the 60s and 70s were but with more technology, neon, and self-service commodities. For me, I have plenty of food here. Portillo's is known for their hot dogs so I had their jumbo chili cheese dog and Char-Grilled Maxwell Street Polish Sausage. I also got their breaded whitefish sandwich, beef and cheddar croissant, and cup of chili on its own. I will say the food, across the board, were all good. I thoroughly enjoyed the breaded whitefish sandwich as they actually make it thoroughly well. There are many places that do fried fish sandwiches in which the fish has been sitting in the freezer for too long and haven't been cooked thoroughly through. Ever bitten into a fish fillet and it is still wet, and sometimes slimy, on the inside? As mentioned earlier, this review is based on two visits. The Yelp Week was dine-in in which the service was great, Katherine was trained well and kept her cool whenever an issue arrisen, and the ambiance just fit the experience. My second time was through the drive-thru. What a below average experience that was. I must stress the staff was kind, but the fact that I had to look at the menu on one side of the building, drive around to the other side and make my order could be debilitating for those who don't have good memories. I wouldn't mind it so much, but isn't that the basic setup of drive-thru? What really got to me was how long it took Portillo's to make my order of two hot dogs and two sandwiches. The total was exactly 18 minutes from order start to finish. Wouldn't have been an issue but I was the only one in the drive-thru line at the time, and this was around 2 p.m. so there weren't that many patrons inside either. At least my food was wrapped securely to make sure nothing falls apart or spills. Ultimately, I am going to give this Portillo's location three-out-of-five stars for its review. I can't just shake the tantamount time it took for my drive-thru order to be made during stretch of downtime while being the only vehicle in said drive-thru. All I know is that I could possibly remedy that time if I take the time to order online or actually come down and order indoors There seems to be emphasize treating the indoor customers over the drive-thru.

    Photos
    Portillo's Waterford Lakes
    Portillo's Waterford Lakes
    Portillo's Waterford Lakes

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    Zen Dumpling

    Zen Dumpling

    4.6(312 reviews)
    0.4 miWaterford Lakes, East Orlando
    $$
    Locally owned & operated
    Outdoor seating

    What an awesome restaurant. I visited here for date night. There was about a 30 minute wait and…read morethey texted me when the table was ready. The decor of the restaurant very much embodies the name. It gives all the zen vibes. I love that you can see through the glass the chefs making the soup dumplings. The service was spectacular. We were walked through the menu and everything was thoroughly explained. I started with a glass of the house pinot grigio which was crisp. We ordered several things so we could try an assortment of menu options. The beef pancake roll was yummy. The sampler of the soup dumplings is the way to go. It gives you option to try 6 flavors. My favorites were pork and chicken. They were so fresh and beyond flavorful. Also, we ordered the Mongolian Beef plate that comes over rice. So much meat and very good. The bao bites were yummy. This was more than enough food for 2 people plus plenty of leftovers. I thought the whole experience of dinner was fantastic.

    I finally checked out Zen Dumpling in Waterford Lakes. When you first walk in there's a kiosk where…read moreyou can join the waitlist. The estimated time was around 20-25 min and we got seated fairly quickly. A few minutes later the wait time increased to 45 min, luck was on our side. We ordered soup dumplings to start and for entrees we got the noodles and fried rice to share. The soup dumplings were delicious and even more with the sauce. The noodles were tasty but the rice was okay. Everything came out fairly quickly. I'm definitely coming back to enjoy other items. I liked the experience and the place, it was pretty chill.

    Photos
    Zen Dumpling
    Zen Dumpling
    Zen Dumpling

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    CrunCheese - Potato Mozzarella & Cheddar and Hotdog !

    CrunCheese

    4.1(98 reviews)
    0.2 miWaterford Lakes, East Orlando
    $

    One of my favorite places to eat ever since it opened. And I never get tired of it. If I could go…read morethere everyday I would but it obviously wouldn't be healthy. But when I do go I usually order the regular mozzarella dog with fries and a drink or if I'm really famished I order the potato mozzarella dog. My favorite sauce toppings are ketchup, honey mustard, sweet chili and parmesan cheese sprinkled over the sauces. But this time around I put on garlic parmesan sauce to give it a try. It wasn't bad. My favorite part of course is when i bite into the dog and that cheese pull is amazing! It's so satisfying seeing the melted cheese keep stretching the farther you pull away from your mouth. The fries here are nice and crunchy as well. Not like any other place that sells fries. You literally hear the crunch. And the strawberry lemonade i love the flavor. But i always have to water it down because it's extremely sweet for my taste. Very refreshing though. Now the only thing is that the place itself looks more and more run down every time I go. The place should be worked on and renovated because it's not appealing to the eyes. 3 out of the 5 screens that show the menu don't seem to be working because they were off. The combination for the sauces and condiments that can be used on the dogs are written on peices of paper. The walls and paint look worn out. Not too professional if you ask me. And like I said not appealing to the customers. But again food amazing! There are juat a few things that need to be updated.

    This is one of my Wife's favorite treats. They do what they do very well. She loves the regular…read moremozza with potato and the potato mozza, always crunchy and very filling. I have had their dogs and they are tasty. This is a dense snack that will fill you up good. They have a ton of sauces that you can mix and match and they are not stingy with them. Their fries are good always very crunchy. The staff is always nice and prompt to get you sorted and again very generous with the sauces. There are some random gatcha games here and there. My only grievance with this place is that the place looks like its falling apart. The walls are all bare and what seems like old decor is peeling off. there is some kind of AC/drier machine of sorts in the walk way and half of the screens don't even work. Signs all over are written in sharpie instead of printed. Gives the feeling that the staff is keeping it going while management is phoning it in. Hope this is not the case and things improve, would hate the appearance of the place leads the to failing, or sanitary violations. All in all its a great tasty snack, I would argue one of the kings of junk food. But the location needs to come up to speed with the product.

    Photos
    CrunCheese - Counter to order

    Counter to order

    CrunCheese - Cheddar and Mozzarella w/ Ketchup and Honey Mustard

    Cheddar and Mozzarella w/ Ketchup and Honey Mustard

    CrunCheese - CrunCheese, located next to Super Nails and Waterford Jewelers. Planet Smoothie is there too.

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    CrunCheese, located next to Super Nails and Waterford Jewelers. Planet Smoothie is there too.

    Chick-fil-A

    Chick-fil-A

    3.7(135 reviews)
    0.2 miWaterford Lakes, East Orlando
    $

    I always love eating inside at this location. This location provides a nice, relaxed atmosphere. I…read moreenjoy the fresh flowers that are always on the tables. It really elevates the experience and makes it not feel like fast food. While parking has always been an issue here, I normally park across the street in the back and walk across. The line inside moves very fast and efficiently. The customer service is great. Especially from the lovely woman that manages the dining area. She always makes sure my drink is full, I have all sauces, and want for nothing. She is the sweetest and a pleasure to talk to. The food was yummy. I ordered a nugget meal with waffle fries and a Sunjoy drink. A solid meal. Thanks!

    Chick-fil-A is so overrated, in my opinion. I only went recently because I had a gift card, and I…read morehad not eaten all day. Joining the drive-thru line here can be a hassle. This side of Waterford just doesn't have the best layout. Plenty of areas get backed up. My order taker was helpful on this visit. She kindly answered my questions and gently guided my vehicle progression. Upon my previous visit, however, I encountered a staff member who was clearly very put out that I had the audacity to ask for sauce at the order pickup window. My bad apparently. I received my order promptly once arriving to the pickup side, but the car ahead of me did not, which caused a backup. Seems everyone else in line got their order but the lead vehicle. The rest of us were trapped. Pretty annoying. The really disappointing aspect of this visit, though, was the fact that my sandwich bun (mainly bottom) was stale. It was the first thing I noticed upon taking a bite. The contents of my Grilled Chicken Club were otherwise good-tasting and fresh. No combo. Added a Kale Crunch Side. My total was over $14. I have had good experiences in the past, but at this point in time I'm not planning on returning here anytime soon.

    Photos
    Chick-fil-A
    Chick-fil-A
    Chick-fil-A

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    Smashburger - burgers - Updated May 2026

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