I went to Rachel for low-lights. She took her time explaining color theory and finding my perfect…read moreshade. She was meticulous in placing foils and I love the results. The vibe of the salon was country-chic lol and nice and clean.

Got there 15 minutes early for my appointment and then the appointment didn't start until 30 min…read moreafter my original time and nobody greeted me until 10 min after I was standing at the front desk. Then my hair cut was uneven and my hair was so many different colors. DO NOT GO HERE IF YOU ARE BLONDE. Thankfully, Ericka fixed it enough (after FOUR hours) but I will never step foot in this salon again, even though it was modern and well decorated and decently priced. Overall, staff seemed like they needed more training with the hair dye color brand they use. I processed for FORTY minutes and my hair is fried - I have never had such a bad color and I have been dying my hair for 7 years. Not to mention this was the weekend before my graduation - traumatic to say the least.

Allie does great job on my hair & waxing !…read more Bought products I did not care for, they agreed to exchange which was GREAT ! Thanks so much !

I've gotten two haircuts there in the past service was great. Although the last four times I've…read moreattempted to make an appointment they either have no availability or I just don't get a call back when I leave a message.

I have been going to Marvella for a while now, and I have been very pleased with my haircuts by…read moreKelly time-after-time. Plus, she only charges me about $20 to cut my hair, which is a steal compared to the standard $40+ I've always paid my entire life in larger cities. ($20 for a cut and style, no drying...curls prefer to be left alone!) As you can see from the photo I uploaded, I have very curly hair. Kelly can handle cutting curly hair just fine, though she usually doesn't put in enough hair product so that your curls hold together for the day. Nevertheless, you'll love your haircut once you're home and can style your curls the way you like. I know this may sound strange to straight haired girls ("uh, what? you mean you FIX your hair right after you've just been to a salon?"), but for us curlies, it's rare NOT to leave a hair salon looking like we had a nasty scuffle with a blow dryer. Anyway, I digress...If you are a curly girl, Kelly will give you a very good cut for a great price. Plus, it helps that she's also really nice, confident at what she does, and talks the perfect amount.

This was my first visit and I'll definitely be back. It's been a very long time since I had a…read morehaircut, but Josefina did an amazing job. She listened to what I said, asked questions to clarify my wishes, and got to work. She was professional and friendly and I left feeling better than I have in ages. 100% recommend Josefina and Supercuts.

My friend came here and asked for a trim, and they took off all of his hair on the sides and back…read moreof his head (he had long hair before)

Giving an extra star because I had a very good experience here a few months back…read more I called for an appointment and had to wait 3 weeks to get in. An hour and a half before my appointment time, I got a call telling me my stylist wouldn't be able to see me because she had to leave early "because life." Direct quote. I was offered a reschedule that wouldn't be possible because of work, and was told that I would get a call back with more info. That was two days ago, still no follow-up call. I'm extremely disappointed. I made an appointment with another place and got a poor haircut, which is obviously not the fault of this salon, but it's salting the wound. If I'd known my appointment would fall through, I could've gotten a haircut 3 weeks ago when I needed it, or been searching and booked at a better place by now! I understand things happen and it's not my business, and I hate to pry into anyone's personal matters, but OTOH, when I've waited 3 weeks to get a cut here and I'm given no REAL REASON why my appointment is being cancelled, that's extremely unprofessional and downright ridiculous! I've still received no communication from the salon, and my stylist didn't communicate directly with me. Very, very unhappy, because who likes searching for a good salon and risking a bad cut? But why would I book again and risk waiting weeks to end up with no appointment? Unfortunately, I will not be booking here again after this unprofessionalism.

Prices are reasonable, and they do a great job! Everything is very clean, and calming... A relaxing…read moretime with wonderful staff! Highly recommend!

Julianna has the most upbeat and fun vibe. She is talented beyond belief and can create the exact…read morecolor or cut you're looking for. Highly recommended her!

there are two stylist there with same name, I accidentally booked appt with wrong girl. I should…read morehave rescheduled but I didn't want to hurt the other girls feelings. I showed her pictures and of what cut I wanted in back of my head as I'm trying to grow my hair back out and showed her picture of hair I was aiming for once my hair grows bit longer. She cut off more than I wanted and she didn't even cut back how I wanted. She talked low so was hard to hear her, and she didn't even give me a mirror to show me back before I left. i figured ok when I get home I'll really look at my hair , wash it and try to style it. I can't do anything with it, what sucks more is its gonna even take longer for my hair to grow back out. Im very disappointed and have no plans on going back there even for the stylist I wanted originally .

I see Jackie Moritz at Eastside and she is amazing. My highlights are bright and beautiful and…read morenever look orange and I always leave happy - she's very consistent and takes her time. I feel very comfortable in this salon, it's calm and peaceful, not hurried; the other stylists seem happy and I just get a good vibe here! Thanks, Jackie! *also during this Covid19 they've taken many precautions including taking temps, wearing and providing masks, and sanitizing. They made me feel safe at my latest appointment.

My curls are back and are awesome! Janelle has quite honestly, saved them. The texture is back,…read morethe ruddy orange color is gone and it really looks great! Happy to have found this little gem of a salon!

Will no longer shop at any JC Penney store or salons after the way they handled a unsatisfied…read morecustomer and took advantage of a paying client that resulted in hundreds of dollars lost.

My daughter drove 45 minutes to this location from school to get a balayage that she had saved for…read more The stylist Jade completely ruined her hair, left bleach on it for hours, her hair was breaking off. If she didn't know how to do a balayage then she should have said so. She didn't even apologize for ruining her hair, or offer to fix it! On top of that, she charged her $300 which is way more than we have ever paid for a balayage at other JC Penneys. We have reached out several times, manager doesn't care, corporate doesn't care. No one will return a phone call. Would give zero stars if I could. First pic is what she asked for, second is what she left with.