I had gone to SmartStyle in Walmart to get my hair dyed a lighter blonde color (like an ash blonde or platinum) since I'm a dirty blonde. I was appalled at the fact that after they starting the dyeing process the manager Rita, (who was doing my hair that day) had told me "oh by the way this is a honey blonde" not really sure what color that was and thinking it was the one I wanted I said okay. After it was all done my hair was not much lighter, but a horrible yellowy-brass color! I had to work in an hour so I had to leave like that. So today, I went back and asked them if they could please fix it, but the manager told me "Well, we will have to charge you for it" in a very rude manner. I said that this color was unacceptable and it's yellow and they need to fix it, but she told me that I would have to pay full price for them to fix it. I was so utterly disgusted that they not only ruined my hair, but refused to fix it for me for free, nor even give me a discount for it. I am never coming back again an highly advising my friends and other people of the absolute horrible service I've experienced. read more