Andrii was fantastic. Quick, clean and easy repair of our dryer. He was polite and very communicative. Highly recommended!

Valeriil was very helpful and quick with repairing of my refrigerator and washing machine l'm glad they sent him to our home.

I would like to express my appreciation and gratitude to a serviceman Maxim, who did a fantastic job fixing our washing machine. Maxim's expertise and professionalism are absolutely outstanding!!! Thank you Maxim and Smartchoice Service Company for an excellent job and amazing customer service. Vadim. read more

Adam from Smartchoice Appliance is very polite, professional and punctual. The part was ordered in timely manner. Adam came right back and completed the service for my microwave with a job well done! He is very organized and always kept his work area neat and clean. His communication is excellent. I highly recommend Adam from Smartchoice Appliances to everyone. Thank you very much Adam!!! read more

Valery arrived within the service window time we were given. He and his partner were both very nice and very friendly. They got right to work, showed us how disgustingly filthy the inside of our dryer was, gave us a safety stand up about fires and dryers, and fixed the issue very quickly. The price was exactly what we were expecting, so no surprises there. Our dryer is back to drying clothes and we are happy. Valery is an asset to this company and we love his accent! read more

My LG dryer started to make big noise last night. Smart choice responded quickly and dispatched on site technician Adam who helped to verify major problem, replace parts and clean up machine within an hour. Very efficient and good service! read more

Boson, the service rep for SmartChoice provided professional service and thoroughly explained everything he did to ensure our dishwasher worked properly. We only use SmartChoice for appliance repairs. They provide quality service at a reasonable price! read more

Andrew quickly worked to diagnose the problem with our washing machine and then fixed it in a timely fashion. He was respectful and worked efficiently. He was also on time. Thank you Andrew for your great work and fixing our washing machine! read more

Bogdon was awesome!! He came out to look at my refrigerator and diagnosed the problem. He explained everything to me in detail which I appreciated. He did a great job! read more

AVOID THIS COMPANY AT ALL COSTS!!!! We have been forced to continue using this company even though they have been unable to fix our oven since OCTOBER 2025!!! 6 visits later, 4 months (it's now Feb 2026) , of them attempting to fix our newer Viking and they tell me it's not our oven it's the breaker. They have 24 hours to submit their report to our insurance and a week after the visit, they still have yet to send in their report and recommendations, which continues to stall our repair. It takes weeks to get parts and they have no sense of urgency to schedule clients once the part has arrived. The technician has not been confident at all in identifying the issue. Just trouble shoots ordering part after part, with no results. I went through Thanksgiving, Christmas, New Years, and now Super Bowl.....with no oven. They couldn't care less, but I'm sure don't mind getting the check for all these visits from my insurance company. Save your time and money....pick a more reliable and professional company. read more

Smartchoice Service - Appliances & Repair Near Me

Smartchoice was very easy and fast to schedule appointments. Andrew is extremely knowledgeable and very professional. read more

Requested on Monday. I accepted the first available date for Friday. Andrew was well within the allotted time period quoted. The quality of Andrew's work as a skilled technician was excellent. I would highly recommend him to friends.A valuable asset to have in the toolbox! read more

I went through many companies associated with American Home Shield and Smart Choice Service is the only company I would request. I had the pleasure of meeting Bogdan and he was on time so I didn't wait around all day. He quickly identified the problem and fixed our freezer. Bogdan knows what he is doing and got the repair done quickly. We got to enjoy the freezer again thanks to Bogdan. Bogdan is friendly, knowledgeable, and professional. I dealt with some horrible and dishonest service with other vendors and service techs through home warranty. But Bogdan restored my faith in honest and respectable service. read more

Smartchoice Service - Ice maker - Appliances & Repair Near Me

Shortly after posting my review, the business reached out to me offering to refund the charge IF I WOULD TAKE MY REVIEW DOWN FROM YELP. So when they say they offered to refund my money and I refused, it's highly disingenuous. Stay away from this company, they are liars. read more

The smart choice service technician, Andrew was assigned to perform a warranty service on my Samsung combination washer/dryer machine. Very communicative, professional, and polite. We are grateful to have had him assigned to this job. read more

Alan was very punctual and very knowledgeable. He fixed my issue quickly and explained what the issue was. Highly recommend 10/10.

Bogdan was very knowledgeable and after going back and forth with other repair technicians it was refreshing getting Bogdan. He was able to locate the problem and got it resolved in a timely manner Kathy & Dave Cato read more

Technician was on time, very professional, knowledgeable and fast. Would highly recommend.

Andrii is very professional and knowledgeable. I am very satisfied with the service. I recommend this company

Andrew was very professional and did a great job fixing my dishwasher.!! He left everything spotless and like new.

Excellent great service!! Very friendly honest I had a good young man" Valerii" technician experience. Had this young man come to my house and he fixed my kitchen fan. It comes from the island coming up fan. I am very satisfied and I recommend this company 100% to everyone! read more

Smartchoice Service - Appliances & Repair Near Me

The most unprofessional unreliable co. 2nd visit to replace/install water pump that they originally diagnosed was defective.. Andre spent 45 min trying to figure out how to replace it.. was on the phone w another tech.. couldn't figure it out.. he said he need to go back to co and figure out w senior tech and will come back.. never came back.. he left job without putting panel back on fridge and clean up-- told warranty co American Home Shield that job was done-closed job order. If you are referred to this vendor.. look elsewhere. very unethical read more

Great and professional service done by Andrew. He located the issue with the stove and was able to fix it quickly. Definitely will recommend Smartchoice Service. read more

Alan showed up early and navigated through a tricky snap on installation process to get the top rack of my dishwasher going again. Super professional and friendly- would recommend read more

Very prompt and did a great quick response for any questions. Work was done as planned. Recommend Andrew highly.

The customer service is HORRIBLE! The technician doesn't communicate issues or resolutions with customers, they don't leave any paperwork....nothing! read more

This company is great! They sent a repair technician right away after receiving our call. Alan was quick and efficient, we highly recommend using him. read more

Bogdan was very professional, took care of problems I had with stove top and refrigerator. I highly recommend this company.

We are dealing with this company through out home owner warranty and it has been a disappointing experience from the start. Today is Sept 16 2025. Our refrigerator stopped working over 10 days ago and the repairs have been assigned to the company. First of all, they have never initiated the contact , it has always been me who has to call them and call them multiple times in order to get someone on the line. After the initial assessment it has been over a week and they would not schedule a follow up appointment in spite of the repairs being covered by insurance and myself. There is no sense of urgency, no consideration for the customer's need in spite of calling and urging them to come and please repair our fridge. I absolutely hate giving bad reviews to small businesses but I am hoping for some visibility into our case so that this company takes some action. I do have to mention that their technician has been prompt and professional during the assessment and did a good job. It's the admins and whoever is scheduling the services is absolutely rude and nightmare to work with. read more

Andrew is very skilled, detailed and professional. He examined the machine carefully and pinpoint the problem and fixed it. Awesome service!

Thank you to Bogdan and SmartChoice for taking care of our refrigerator. As always, Bogdan and the people at SmartChoice are professional, friendly, helpful, and are crystal clear on the problem, their suggested solutions, and the process to fix the issue. They always follow-up and make sure the client is happy. We know we can rely upon them when our appliances need repairs and they don't break the bank. Thank you! read more

Bogdan fixed my washer and dryer separately at different times and both times he gave great service. Fast responses and best scheduling I've had. They actually asked when I was free rather than just telling me a time from 9am to 6pm like most companies do. I really appreciated that and he took the time to explain well what was wrong and how he fixed it. He was great! Highly recommended read more

had to get our dishwasher fixed via home warranty, and this is the provider they offered. andrew was on-time and clear about the problem - ordered the parts, and came back and repaired it. highly recommend! thank you! i was getting tired of handwashing dishes. read more

Bogdan repaired my dryer within minutes by replacing the belt. The other repair companies said the dryer was too old to be repaired. Bogdan provided valuable information by sharing the dryer was well maintained and to continue the same maintenance to extend its useful life. I went from believing I got to replace the dryer to understanding the dryer was is good condition even though it is older. I am grateful for Bogdan's expertise, kind spirit, and professionalism. I recommend Smartchoice Service for your appliance repair needs. Ask for Bogdan!!! read more

They came out quickly and were very well prepared and priced. I would recommend them and will use them again for sure

Allen was great, kind, and professional. He explained everything very well when I had my dish and washer serviced. Definitely will utilize this company again in the future read more

Viktor was on time, friendly and fixed my dishwasher draining issue in about 10 minutes. Thank you! read more

I had an emergency water leak from my fridge and came across Smartchoice Service. I had called few services and they were asking for crazy prices just to come out for a consultation. So when I came across SmartChoice, they were very quick on replying and gave a cheap consultation fee. After diagnosis, the quote was very affordable! Valerii technician was very helpful and quick getting the job done. For the price of what I needed done, it was a great price! I highly recommend getting their services. Valerii also informed me they do all other appliances as well. This is good to know! I will definitely reach out for any future services needed on my appliances. Kudos to Valerii! Awesome job! read more

I cannot say enough good things about Alan and the service I received for my washing machine today. Professional, efficient, courteous and friendly. I could not ask for better service. Thank you!! read more

Our front-loading washer's gasket needed to be replaced. Smart choice came quickly to inspect it. It cost us $65 but it goes toward the repair. Bogdan did an excellent job explaining what he needed to do and if it was worth doing the repair or buying a new washer. He checked everything thoroughly. After the part was ordered and the gasket was installed properly. We are very happy with Smartchoice and Bogdan's excellent service. read more