Smallwood Cleaning

We needed a rental property cleaned upon move out. I called several places and got ahold of these…read morecleaners. I claimed the job wasn't too bad, but she personally came and gave my husband an estimate of 6 hours after that conversation. They discussed what work needed to be done and she told my husband it will be about 6 hours. If there is one person it will be $50/hr and if it is 2 people it will be $100/hr. Either way she told him it would be $300. She came out with another lady and charged us more than double! We were quoted $300 and she charged us $700! 2 people at 7 hrs each. She did not estimate this job for 12 hours or 14 hours! She estimated this job for 6 hours. She did not call us after 3 hours and 2 people working. My husband showed up at 4 hours in and she said it was going well. She did not indicate it would take them an additional 3 hours after he got there. Did they clean the property well, yes, but her estimation skills were way off. Beware, when you get an estimation from this business. When I spoke with her after my husband wrote her the check I was told that she could not assume who was a good communicator and who wasn't. I told her it is her job to communicate with the client when the job will be more than double the estimate given. In the end, she said sorry that I felt like I had a bad experience. She got paid but I am going to warn everyone of my experience.

Very dependable and efficient. Works steadily through the house without interrupting the family…read moreactivities or leisure.

Timber Cleaning

1.0

DO NOT USE THIS COMPANY. I hired this company to DEEP clean my house as I'm 8 months pregnant and…read moreneeded the help. They quoted me for 6 cleaners for 10-12 hours for $1300 and assured me they could complete the task after a thorough walk through of my house, saying it "wasn't too bad", although it is a larger home. They provided a checklist of their services which unfortunately was not completed and what was done, was VERY poorly done. They showed up with only 2 cleaners and the 2 owners, one of which I was informed was unable to "work very hard" due to a shoulder injury. We do have house cameras and I was able to verify he wasn't in fact working most of the time they were in my home, so ultimately they had 3 cleaners, which is HALF of what I was quoted for, and paid for. While they were here they left my front door wide open while they cleaned so I came home to flies and moths all over my house, even though the air conditioners were going and the house is at 66-70 degrees. I contacted Michelle, the owner, and she didn't respond but instead had her husband text me, although she was the one who quoted and had been texting me through out this entire process. Not to mention, I had to text them to confirm the clean the day before and I had to be the one to text them the day after the clean to see how it went, which was pretty unprofessional. They indicated the clean went well and even tried to say they went above and beyond by cleaning grout in a guest bathroom that wasn't discussed or even needed. They left the garbages full, even though i left them empty, and the garbage contained their food and personal garbage. They didn't clean the baseboards which was one of the main tasks I expressed being needed as i cant get on my hands and knees, and they pretty much avoided them all together. As stated before, Their own cleaning checklist was ignored. They didn't clean the appliances, back splash, counters, light fixtures, windows, window seals and tracks, door knobs or frames, floors, mirrors, even toilets. The list goes on and on. They spilled scentsy wax and didnt clean it, they left lights on, and used my cleaning products even though i was charged for product. This is just SOME of the issues and the whole situation was EXTREMELY disappointing. After texting with the owner and sending some of the photos i took, they agreed it was poorly done and offered a partial refund of $400. They said they were not able to come back and finish the cleaning as they had a busy schedule. Unfortunately, I paid for double the man power, time, and work, and was NOT refunded accordingly. There was absolutely no clutter and nothing that made this task more than they bargained for, other than them not providing the service they said they would. I paid for 60-72 hours of work and they provided 30, at the max. I wish they would of made it right but they didn't. Do not use this company!

Life's Little Moments Cleaning Services

4.0

Jessica completed everything that I asked of her and keep me updated in the process. She was very…read moreeasy to work with and communicated. This was a move out clean that had no furniture. The cleaning was good, and it was obvious that she had spent some time.

From the owner: Reliable Cleaning Solutions. Our services feature deep cleaning, move-in/move-out cleaning,…read morerecurring cleaning, organization, and decluttering. We also provide specialized cleaning for baseboards, ovens, refrigerators, bathrooms, exterior cabinets, junk removal, pantries, closets, sheds, carpet cleaning, and lawn mowing. Schedule your appointment and receive a free estimate: 208-503-5836 or message.

Nooks & Crannies Complete Cleaning

Joe was fantastic. He was prompt, professional and polite. We hired him to clean a house that had…read morebeen neglected for some time, he was very understanding about the situation and showed great compassion. Joe did the most he could to make the biggest impact with the time available. 10/10 would recommend.

Joseph was just awesome! On time, friendly and so helpful, I'm an old lady with a cane so every…read moremovement is painful for me. He cleaned everything I asked so now I am using his service for the weekly cleaning while I am here in Hamilton. Unfortunately it's only 3 months work but he's great! Give him a try! And his products SMELL SO GREAT! Thanks Joseph! Jan

Drain Pro

Very refreshing to use an ethical company these days. Father and son team that works hard for their…read moremoney and are courteous, cheerful, informative and reasonabl priced, plus they did a top notch job! Thats the upside concerning Drain Pro, can't think of any downsides.

We have had intermittent problems with a slow drain under the slab in our basement that we know has…read morea hole in it. I messaged Drain Pro to get them to map the pipe so the plumbers could replace it. They responded to my inquiry quickly and showed up exactly when they said they would. They checked the pipe, found that it was mostly just clogged, and showed us that the hole is very small and likely does not need replacement at this point. Then he gave us advice on how to keep it clear without them having to do it regularly, but also that he's happy to keep checking it for us going forward. Additionally, we had a power outage literally right as he was about to put the snake down the pipe, but they came back a couple hours later (well after 6pm) when the power was back and did the job. Then they didn't charge me an arm and a leg! The guys were very polite, went out of their way to be neat (going around the house instead of through it), and cleaned up after themselves. Couldn't be happier. I hope I don't need their services anymore, but I'll happily use them again if I do.

Roto-Rooter

3.1

(10 reviews)

Excellent, dependable Service A shout out to Austin, Brendan…read moreand others on the Roto Rooter team who have been helping me sort out the pipe condition for several apartment buildings, and give a good drain cleaning which has been deferred for, lets say... a pretty long while. My experience has been they are very efficient, creative problem-solvers. They have the tools and technology, like cameras to view the condition of pipes and can be most relied on for all kinds of situations. Being efficient it can be very cost effective even when coming over to Pullman. I feel confident when they arrive, they will get whatever needs done, done.

Austin helped us here at our apartment complex with our plumbing issues and took great care in…read moreappraising the situation and ensuring the problem affecting multiple units was addressed properly. Austin was friendly, professional, and expressed genuine care and concern in making sure we were taken care of in good timing, as well as thoroughly explaining the origin of the issues and how we can reduce/prevent future problems. We extend our greatest thanks to Austin and his team and most definitely would recommend this business to friends and family.

Guardian Plumbing & Heating

3.7

(6 reviews)

Air conditioning fan quit running over the Labor Day weekend. Called Guardian assuming l would not…read morebe able to get service until the following week at best. This was one of the hottest weeks so far this year and we thought we would need to get a hotel room until it was repaired. Guardian responded within an hour and were able to get the air conditioning back on line with in an hour. I personally have always had outstanding service from Guardian

Excellent knowledge, products and services! From answering the phone, replying to emails and…read moreperforming repairs or new installation, we love their work!

Smallwood Cleaning - homecleaning - Updated August 2026

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Jessica completed everything that I asked of her and keep me updated in the process. She was very…read moreeasy to work with and communicated. This was a move out clean that had no furniture. The cleaning was good, and it was obvious that she had spent some time.

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They are better then expected!! He came did my floors I never even seen my floors look this good…read moreeven before I bought the place just amazing service, very friendly and they definitely hold up to their name AFFORDABLE for sure, I have used a few different cleaning people here in the valley and I know for sure who I'm calling again thanks guys!

I'm still shocked by my experience with Paul Davis/Affordable Janitorial. I hired Paul to help with…read moreseveral parts of my cross-country move: apartment cleaning, junk/donation removal, and transferring my storage unit. I asked several times if he could handle everything, and he confidently assured me he could. When I had to reschedule the cleaning because I wasn't ready, I took responsibility, paid the requested deposit, and even added a tip for the inconvenience. Paul later completed a separate junk/donation haul, which I paid him for. The problem came with my storage move. We were scheduled for 11 a.m. The morning of, Paul told me he was trying to get his truck started and would call me back. He never did. I called and texted several times over the next few hours with no response. I even told him, "If you can't make it today, that's totally okay. I just need to know so I can make other arrangements." Still nothing. This was the day before I was leaving Pullman for good. He was also supposed to clean my apartment and never communicated about that either. Thankfully, my friends and even strangers stepped up and helped me get everything done. What really got me was discovering another review describing an almost identical no-show/no-communication experience. Paul had actually mentioned that review to me beforehand. Whew... if that wasn't God trying to tell me something. Paul also still owes me my deposit for services he did not complete. To be fair, I am NOT disputing what I paid him for the hauling work he actually performed. I don't write this with bitterness, and I genuinely wish Paul and his business well. Things happen. Trucks break down. People get overwhelmed. But communicate with your customers, and if you don't provide a service they paid toward, return their money. If you hire Affordable Janitorial for something time-sensitive, based on my experience, have a backup plan. And if any of y'all know Paul, do me a favor. I'm never talking to that man again after he did me like that , but just ask him one question for me: "Paul... why you do that lady like that!?" Then come back under this post and let me know what he said. Thanks in advance.

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A & H Contracting

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7 Devils Painting

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